Student Life and Housing Advisor

3 weeks ago

Toronto, Canada George Brown College Full time

Competition Number: REQ 6059

TITLE:  Student Life and Housing Advisor

DIVISION:  Student Engagement & Career Success

SALARY:  Payband I, starting rate $ per hour

HOURS:  Monday to Friday, 8:30 am to 4:30 pm

HOURS PER WEEK:  35

LOCATION:  200 King

STATUS:  Full Time Support

EFFECTIVE DATE:  Immediately

CLOSING:  May 3, 2024

LandAcknowledgement

George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown College is committed to creating and sustaining an equitable and inclusive learning and working encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBC Vision

To be a college renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary:

Under the direction of the Manager, Student Life, the Student Lifeand Housing Advisor (Advisor) supports international students related tohousing, including finding suitable housing and assistance in the navigation of systems and services to concerns that may arise relatedto their housing environments.

Key responsibilities:

Housing Navigation - Provides confidential guidance and resources for where to find on and off-campus housing, tenant rights and responsibilities, applications, lease agreements, and tips for moving in/out. Understands the College’s academic programs and student services, including referral pathways for internal supports to assist the student in a timely way as issues arise.
Adherence to College’s Policy - Follows policy and procedures with respect to risk management ( student mental health concerns, safety concerns, housing concerns. (including, but not limited to Residence Community Living Standards; Sexual Harassment Sexual Violence (SHSVP), Human Rights Discrimination and Harassment, Conflict of Interest).
Housing Database -  Assist in managing the Housing Database, the online housing system ( off-campus, on-campus, third party platforms homeshare and home stay), assignment and billing of students, interns, and guests for the Fall, Spring, and Summer Terms. Work with Residence Life and other departments ( Finance, Student Success, Registrar, and Student Life) to find and compile suitable housing listings for students using risk management strategies and promote them to students.
Data Management - Analyses the students’ housing needs. Identifies and tracks referrals, time to access service to secured housing; tracks issues related to housing and time and type of resolution to resolve student concerns and limit liability for the college.
Keeps detailed student issue reports, advising notes and records of housing concerns within the official student housing record system.
Maintains an understanding of federal immigration regulations and policies for international students.
Holds individual student meetings or group sessions as appropriate.
Participates in campus-wide advising training and development initiatives.
College Values - Engages with and maintains positive working relationships with advisors within the International Student Support and Housing Hub, across service areas, divisions, and campuses.
Other related duties as assigned.

Educationaland Experience Requirements:

Minimum three-year diploma/degree or equivalent from a recognized post-secondary institution in International Relations, Paralegal/Law, Education, Business Administration, or related discipline.
Minimum of five (5) years’ experience in a post-secondary education system and/or international education, working collaboratively and with cross-functional teams across a broad range of student groups and with student services and with relevant academic stakeholders.
Experience in providing in-depth advising to students regarding academic or career advising, immigration programs, or housing support, and development and implementation of student programs and services is required.
Experience in designing/delivering workshops and managing large events required.
Experience in establishing strong and collaborative partnerships and working with students and student groups from diverse backgrounds.

Skills and Attributes:

Solid public speaking and presentation skills required.
Demonstrated excellent interpersonal, oral, and written communication skills in English and cross-cultural sensitivity. Fluency in a foreign language based on the student population is an asset.
Excellent client service leadership, conflict resolution, problem solving, and decision-making skills.
Ability to manage stressful and complex time-sensitive situations with a high degree of tact, courtesy, and discretion.
Computer skills, including the use of databases, word processing, spreadsheets, presentation software, social media.
Excellent organizational and detail-oriented skills.
Ability to provide student support both in-person and on virtual platforms.
Able to travel between campuses.
Demonstrated commitment to uphold the College’s priorities on diversity and equity.

Interview process may consist of a practical skills component.

Notes:

The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer. First consideration will be provided to internal candidates in accordance with our Support Staff Collective Agreement. GBC employees, please use to apply via our internal site using your GBC credentials for consideration prior to the internal closing date. 

About Us:

prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a . See why we are consistently ranked as one of .

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

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