Housing Worker
3 weeks ago
- Assists and supports tenants to be successful in their tenancy by ensuring tenants assume and maintain their tenancy obligations.
- Assists the Intake Co-ordinator with intake and move-in orientation processes.
- Provides crisis prevention, intervention and counseling for women and children primarily in the Affordable units to respond to crisis in ways that support individual and community well-being.
- Models and coaches tenants to use conflict resolution and mediation skills to support positive relations between tenants;
- Assists tenants to problem solve and access relevant community supports.
- Provides education to the tenants on the rights and responsibilities of tenancy, conflict mediation and resolution, crisis prevention and intervention, referrals regarding income supports, employment and health care, assists with budgets and preparation of payment plans when needed.
- Maintains a working knowledge of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights Code and Rent geared to income calculations.
- Receives and responds to all housing related forms in accordance with YWCA procedures.
QUALIFICATIONS:
- General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Community Worker) (Cases for Equivalency will be considered).
- Over 3 to 5 years’ experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/ under-housing, violence/trauma, mental health/addictions/ or concurrent disorders.
- Demonstrated experience in assisting tenants in maintaining tenancy.
- Demonstrated knowledge and experience in providing holistic, culturally competent support to women and families of Indigenous descent through individual support.
- Supportive counseling that is flexible client-centered and strengths-based.
- Life Skills certificate an asset.
- Working knowledge of the Residential Tenancies Act, Housing Services Act and Ontario Human Rights Code, Landlord Tenant Board.
- Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis.
- Proven experience working independently, developing and facilitating workshops.
- Very good knowledge and understanding of community resources.
- Very good knowledge of household budgeting and household finance.
- Familiarity with Windows and Excel programs.
- Excellent oral and written communication.
- Demonstrated Ability to work within an anti-oppression and feminist framework.
- Knowledge of a second language or culture an asset.
Elmhousingjobs@ywcatoronto.org. Please quote JOB ID number ELM1028-repost and your name in the subject line. Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter and email subject if you are an employee of YWCA Toronto. For internal applicants, this position is not secondable. YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations. YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted. YWCA Toronto is a Scent-Sensitive Workplace Posting Date: May 1, 2024
About YWCA Toronto:
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy. As part of a national and international movement, the YWCA is a turning point in the lives of 25 million women and girls world wide. We welcome women of all faiths, sexual orientations, races, cultural affiliations and creeds. YWCA Toronto is funded by the United Way Toronto & York Region, the City of Toronto, the Province of Ontario, the Government of Canada, as well as many corporate sponsors, foundations and individual donors.
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