Booking Coordinator

3 months ago


Calgary, Canada AirSprint Private Aviation Full time

**Reporting to**: Manager, People and Performance
**Location**: Calgary, Alberta - Palmer Hangar
**Starting salary**: $50,000 / year
**Closing date**: October 1, 2024
**The big picture**:
Have your career take off with us At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community, are ingrained throughout our operations and culture. As a Booking Coordinator within our Owner Services team, you are dedicated to providing outstanding customer service while maintaining those values to the highest standard.
With a passion for aviation, customer service-centric attitude, strong skills like communication, organization, a high attention to detail, you will play a key role in enabling our team to go above and beyond, working collaboratively to create exceptional, tailored customer experiences to all of our Owners each time they fly with us.
**In this role you will**:

- Collaborate with Personal Flight Concierge team to coordinate any in-flight requests made by Owners, including cabin service attendant, level of cabin service, cabin configurations, special commissary, or any other service add-ons.
- Monitor, communicate, and respond to the Owner’s needs as assigned by the Owner Services team.
- Process any Owner requests, ensuring these bookings are accurate, customized, and communicated.
- Conduct two-day out, quality control checks to ensure accuracy of trip package information.
- Conduct one-day out, quality control checks to confirm ground logistics and in-flight requests will be ready and correct (i.e., catering, special commissary, transportation, cabin configurations, expediting of unaccompanied goods, passenger mobility aids, etc.).
- Provide billable cost details to AirSprint’s Accounting team for Owner requests that are beyond the regular service level defined in their contract.
- Collaborate with Duty Manager(s) to complete day-of-flight quality checks to ensure the Owner’s ground logistics and in-flight requests are on time and correct.

**To be successful in this role, you will have**:

- Post-secondary education in Travel, Hospitality, Public Relations, or Communications.
- A minimum of one (1) year of related customer service experience.
- Communicate effectively in English, both verbally and in writing.
- Proficiency using MS Office including Word, Excel and Outlook.
- Exceptional customer service experience.

**Bonus points if you have**:

- Written and oral proficiency in French.
- Experience in the aviation industry.

**You’ll fit right in if you**:

- Communicate effectively, both verbally and in writing
- Are passionate about providing exceptional customer service.
- Have strong organization skills and a high attention-to-detail.
- Act with integrity and honesty and can maintain confidentiality with sensitive information.
- Have great judgment and decision-making skills.
- Are a humble team player and are ready to pitch in wherever you’re needed.

**We think you’ll like working with us because**:

- We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits, and paid time off.
- We value your contribution to our success and provide a competitive salary and an RRSP matching program.
- We have a great team, and we work hard together toward common goals and with a passion for excellence.
- We offer family and friends flight benefits.
- We respect, honour, and celebrate the diversity of our employees as we know our differences make us better. Our core values of Community and People mean we’re focused on equity, diversity, inclusion, anti-racism, and reconciliation.
- We value Safety, which is why we require applicants to complete a background check assessment.

**About us**:
A passion for aviation and providing exceptional service formed the foundation of AirSprint's introduction of Fractional Jet Ownership to Canada in 2000. Today, each of our dedicated staff is passionate about delivering a private aviation experience that positively contributes to successful Canadians' personal and professional lives. We do this with values of "Safety, Service, People, Integrity, Humility, and Community."
AirSprint's mission is to provide successful Canadians with a better choice for optimizing their time by enhancing the private jet ownership experience with industry-leading safety standards, exceptional turn-key service, and increased flexibility, all at a fraction of the cost and personalized for their individual needs.



  • Calgary, Canada Canadian Surgery Solutions Ltd. Full time

    Clearpoint Health Network, is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of...


  • Calgary, Canada The University of Calgary Full time

    **Description** **Course Materials **within **Ancillary Services** is currently seeking a Full-time Regular **Book Team Coordinator, Bookstore** The Book Team Coordinator position reports to the Bookstore Manager, however can receive direction from any manager to ensure exceptional customer service is provided to clients. The primary purpose of the Book...

  • Booking Coordinator

    2 months ago


    Calgary, Canada Maple Respiratory Group Inc. Full time

    **Our Company** Maple Respiratory Group, a leader in respiratory and sleep disorder healthcare, is seeking experienced professionals to join our dynamic team. We pride ourselves on a collaborative environment, hosting a diverse team of experts including pulmonologists, sleep specialists, physicians, technologists, respiratory therapists, educators, and...


  • Calgary, Canada YMCA Calgary Full time $40,483 - $44,981

    Why should you join our team?YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city. Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the...


  • Calgary, Canada Independent Counselling Enterprises - Calgary Full time

    **Booking Coordinator** - Becoming familiar with and able to use computer programs designed for ICE for scheduling, tracking employees, and client service delivery - Understanding staffing needs of each of the 9 homes to schedule relief shifts and vacant positions to ensure continuous coverage - Finding coverage for shifts suddenly available due to illnesses...


  • Calgary, Canada Red Rock Ophthalmology Full time

    Red Rock Ophthalmology is looking for a full-time medical office assistant to join our team as surgical booking coordinator. We are seeking an energetic, positive, and reliable team player to assist in patient care. The successful applicant will have exceptional communication and multi-tasking skills and be passionate about providing the best in patient...


  • Calgary, Canada Red Rock Ophthalmology Full time

    Red Rock Ophthalmology is looking for a full-time medical office assistant to join our team as surgical booking coordinator. We are seeking an energetic, positive, and reliable team player to assist in patient care. The successful applicant will have exceptional communication and multi-tasking skills and be passionate about providing the best in patient...

  • Booking Clerk

    3 months ago


    Calgary, Canada EFW Radiology Full time

    **Booking Clerk - Competition #2024-622** **Position Status**:Regular, Full-Time (FTE 1.0) EFW Radiology is currently seeking a Booking Clerk to join our team and contribute to our mission of providing exceptional patient care! **About EFW**: EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal...


  • Calgary, Canada Giuniper Ventures Inc. Full time

    We are seeking an organized, customer-focused, and proactive Hawaii Revenue and Booking Manager. This role combines revenue management, booking administration, and marketing to drive optimal revenue and guest satisfaction for our luxury properties in Hawaii. **Key Responsibilities** **1. Revenue Management** - Maximize revenue through effective pricing and...


  • Calgary, Canada YMCA Calgary Full time

    Why should you join our team? YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city. Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address...

  • Booking Coordinator

    3 months ago


    Calgary, Canada Firefly Solar Inc. Full time

    **Join Firefly Solar - The Leading Residential Solar PV Firm in Canada!** **Position: Installation Manager (Office Position)** Are you passionate about renewable energy and looking to make a difference? Firefly Solar, Canada's leading residential solar PV firm, is seeking a dedicated Installation Manager to join our dynamic team! **Key...


  • Calgary, Canada Vivo Cura Health Full time

    Vivo Cura Healthcare is a multidisciplinary MSK pain management clinic focused on treating patients with muscle and joint pain. Our philosophy is that every member of the Vivo Cura team has a unique and important role to play as we try to accomplish our mission: to empower people in pain so they can get back to living. We are looking for a Booking/Reception...


  • Calgary, Canada Red Rock Ophthalmology Full time

    Red Rock Ophthalmology is looking for a full-time medical office assistant to join our team. We are seeking an energetic, positive, and reliable team player to assist in patient care. The successful applicant will have exceptional communication and multi-tasking skills and be passionate about providing the best in patient...


  • Calgary, Canada Farm Business Consultants Full time

    Overview: **POSITION OVERVIEW** Our Appointment Coordinator is responsible for setting appointments for our tax professionals in the Calgary branch. Our Member Care Coordinator serves as the first point of contact with our Members. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members. If you appreciate...


  • Calgary, Canada Arts Commons Full time

    **At a glance** **Employment**: Permanent, Salaried **Hours**: FT (40 hrs); with flexibility to work occasional evenings and weekends, as required **Start Date**: ASAP **Salary**: $49,000 - $53,000 annually **Location**: Calgary (in-office) Join us today and see for yourself some of the many reasons why we were voted one of Alberta’s Top...


  • Calgary, Canada Black Gold Medical Ltd Full time

    Black Gold Medical is a leading provider of medical solutions for the industrial sector with a focus on onsite emergency medical response. We’re hiring for a Project Coordination Assistant to support our growing team in our Calgary office. This position will primarily be focused on duties and tasks that assist the Project Manager and Field Scheduling...


  • Calgary, Canada NorAlta Health Full time

    This is a full time on site role in Calgary AB focusing on the management and coordination of medical documents and medical ime reports. The role will be responsible for the day to day operations of our medical assessments operations. This will include Client facing, professional communication, management of multiple physician schedules, booking of new...


  • Calgary, Canada Zulu Medical Cosmetics Full time

    **The role**: An integral member of Zulu Medical Cosmetics team, the Patient Care Coordinator is the first point of contact and therefore plays an active role in ensuring patients receive the utmost care. The Patient Care Coordinator works with all members of the Zulu team in a coordinated and collaborative effort to engage, encourage and support patient...


  • Calgary, Canada Concorde Group Administration Full time

    **ABOUT THE POSITION** We're looking for a reservations coordinator to join the Events team at Concorde Entertainment Group on a full time, permanent basis. This person will be responsible for managing the reservation process for small groups for multiple venues and aiding in the administration of events at these locations. The successful applicant will be...

  • Program Coordinator

    3 weeks ago


    Calgary, Canada Aeon Future Health Full time

    Aeon Future Health is growing, and we are **looking for an enthusiastic Program Coordinator** to join our mission of helping people optimize their health and reverse their biological clock by bringing innovative, evidence-backed longevity treatments to Canada. We are looking for a multi-talented Program Coordinator who understands the power of customer...