Booking Clerk

3 months ago

Calgary, Canada EFW Radiology Full time

**Booking Clerk - Competition #2024-622**

**Position Status**:Regular, Full-Time (FTE 1.0)

EFW Radiology is currently seeking a Booking Clerk to join our team and contribute to our mission of providing exceptional patient care

**About EFW**:
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

**Our Core Values**:

- Compassion: Treat everyone with care, kindness, and respect.
- Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
- Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

**The Role**:
The Booking Clerk works collaboratively with the Booking team and other modality staff to coordinate a superior patient experience.

**Reporting to**:This position directly reports to the Booking Call Center Supervisor

**Role Overview**:

- Performs various booking functions and ensures that physician requirements and patient needs are met in an efficient manner;
- Manages large numbers of inbound calls;
- Ensures that all telephone calls are answered promptly, consistently exercising utmost diplomacy and tact, to ensure exceptional service to both patients and physicians;
- Listens effectively to patients’ needs and provides exceptional patient care at all times;
- Completes data entry for patient’s demographics and appointment information according to EFW procedures;
- Demonstrates EFW values of Compassion, Trust, and Meaning in the workplace;
- Adheres to all privacy and confidentiality policies and procedures as they relate to EFW, our patients and our employees;
- Undertakes other related duties as assigned.

**You have the following**:

- Fluency in English - written and oral;
- Experience in a Maternal Fetal Medicine (MFM) environment is a strong asset;
- Medical Office Assistant diploma including completion of a recognized medical terminology course is a strong asset;
- Previous call center experience, along with booking radiology and diagnostic imaging appointments would be an asset;
- Excellent listening, verbal and written communication skills along with the ability to give clear instructions and ask probing questions in a caring manner;
- Logical, analytical and critical thinking required;
- Customer focused and adaptability to different personality types;
- Ability to work in a fast paced environment along with proven resilience in difficult situations;
- Ability to learn new computer programs quickly and efficiently;
**Why EFW?**

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;
- Professional Development Programs and Continued Education Support
- Extended Health, Dental & Wellness Benefits
- Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
- Matching RRSP Group Savings Plan
- Employee and Family Assistance Programs
- Industry-Leading Shift Premium Program
- Onsite and Subsidized Parking
- Volunteer Opportunities with Community Partners

**Schedule**:Booking Clerks work Mondays to Fridays in a call centre environment that requires prolonged periods of sitting and frontline patient interaction over the phone. Booking Clerks are required to work the occasional Saturday shift on a rotational basis.

**Diversity, Equity, and Inclusion at EFW**:
EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

**Application Deadline**:

  • Booking Clerk

    6 months ago

    Calgary, Canada Allergy Physicians Calgary Full time

    **ONLY APPLICANTS WITH A MEDICAL OFFICE ASSISTANT CERTIFICATE NEED APPLY. ALL OTHER APPLICATIONS WILL NOT BE READ AND DELETED IMMEDIATELY.** Allergy Physicians Calgary is a highly respected and busy allergy practice in Calgary. We strive to make a difference in allergy services in Calgary, by practicing high quality patient - centered care. We are excited...

  • Booking Clerk

    6 months ago

    Calgary, Canada Carewest Full time

    **Here’s your chance to be a part of our story!** Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team. At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of **_Caring, Relationships,...

  • Unit Clerk

    2 weeks ago

    Calgary, Canada Alberta Health Services Full time

    Under limited supervision, the Unit Clerk provides support to the operations to the Medical Cardiology unit by performing clerical and reception duties, and booking duties for the unit. Duties include performing admission, discharge and transfer function; answering telephone calls, using the patient call bell system. As the key point of first contact for...

  • Unit Clerk

    2 weeks ago

    Calgary, Canada Alberta Health Services Full time

    Under limited supervision, the Unit Clerk provides support to the operations to the Medical Cardiology unit by performing clerical and reception duties, and booking duties for the unit. Duties include performing admission, discharge and transfer function; answering telephone calls, using the patient call bell system. As the key point of first contact for...

  • Accounting Clerk

    4 weeks ago

    Calgary, Alberta, Canada Eat Healthy Inc. Full time

    Accounting Clerk Job DescriptionAt Eat Healthy Inc., we are seeking a detail-oriented Accounting Clerk to join our team. The ideal candidate will possess excellent organizational skills and the ability to maintain accurate financial records.Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1...

  • Financial Clerk

    4 weeks ago

    Calgary, Alberta, Canada Alberta Ltd Full time

    Job DescriptionWe are seeking a detail-oriented Financial Clerk to join our team at Alberta Ltd. as a Bookkeeping Specialist or Accounting Assistant.Key ResponsibilitiesThe Financial Clerk will be responsible for:Calculating and preparing cheques for payrollCalculating fixed assets and depreciationKeeping financial records and establishing, maintaining, and...

  • Financial Clerk

    4 weeks ago

    Calgary, Alberta, Canada Global Tax Solutions Inc Full time

    Job Title: Financial ClerkGlobal Tax Solutions Inc is looking for a detail-oriented Financial Clerk to join our team. The successful candidate will be responsible for maintaining financial records, preparing financial reports, and performing calculations for payroll.Key Responsibilities:Calculate and prepare cheques for payrollKeep financial records and...

  • Unit Clerk

    1 month ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Under limited supervision, the Unit Clerk provides support to the operations to the Medical Cardiology unit by performing clerical and reception duties, and booking duties for the unit. Duties include performing admission, discharge and transfer function; answering telephone calls, using the patient call bell system. As the key point of...

  • Unit Clerk

    2 weeks ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Under limited supervision, the Unit Clerk provides support to the operations to the Medical Cardiology unit by performing clerical and reception duties, and booking duties for the unit. Duties include performing admission, discharge and transfer function; answering telephone calls, using the patient call bell system. As the key point of...

  • Accounting Clerk

    3 weeks ago

    Calgary, Alberta, Canada Almond transport corp Full time

    Job DescriptionWe are seeking a skilled Accounting Clerk to join our team at Almond Transport Corp. As an Accounting Clerk, you will be responsible for maintaining accurate and up-to-date financial records, preparing cheques for payroll, and reconciling accounts. You will also assist in the preparation of financial statements and...

  • Radiology Clerk

    2 months ago

    Calgary, Canada CGA Medical Imaging Full time

    **Radiology Clerk / Medical Office Assistant** Become a part of a dynamic team in a growing Diagnostic Imaging company who truly values its employees and the patients we serve. At CGA we want to be cutting edge in everything we do - so we can better help everyone we serve - from physicians to patients, from old to young and from acquaintances to...

  • Accounting Clerk

    3 weeks ago

    Calgary, Alberta, Canada MALWA CLEANING SERVICES INC. Full time

    Job SummaryWe are seeking a skilled Accounting Clerk to join our team at MALWA CLEANING SERVICES INC. As an Accounting Clerk, you will be responsible for various accounting tasks, including calculating and preparing cheques for payroll, maintaining general ledgers and financial statements, and posting journal entries.ResponsibilitiesCalculate and prepare...

  • Financial Clerk

    3 weeks ago

    Calgary, Alberta, Canada White Rock immigration solutions inc Full time

    We are seeking a highly organized and detail-oriented Financial Clerk - Asset Management to join our team at White Rock Immigration Solutions Inc. in Vancouver, BC.Job Description:The successful candidate will be responsible for calculating and preparing cheques for payroll, as well as maintaining general ledgers and financial statements. The Financial Clerk...

  • Unit Clerk

    2 months ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: This is an exciting opportunity to join our Intensive Care team. The South Health Campus philosophy is built on the four pillars of: Wellness (for both patients and staff, complete with an attached YMCA), Patient and Family Centred Care, Collaborative Practice, and Innovation. The Department of Critical Care is aligned with these pillars,...

  • Unit Clerk

    1 week ago

    Calgary, Alberta, D3J, CA Alberta Health Services Full time

    Under limited supervision, the Unit Clerk provides support to the operations to the Medical Cardiology unit by performing clerical and reception duties, and booking duties for the unit. Duties include performing admission, discharge and transfer function; answering telephone calls, using the patient call bell system. As the key point of first contact for...

  • Accounting Clerk

    4 weeks ago

    Calgary, Alberta, Canada SAHIBNOOR TRUCK SALES LTD. Full time

    At Sahibnoor Truck Sales Ltd., we are seeking a highly organized and detail-oriented Accounting Clerk to join our team. In this role, you will be responsible for maintaining accurate financial records, preparing cheques for payroll, and calculating fixed assets and depreciation.Key Responsibilities:Maintain general ledgers and financial statementsPost...

  • Administrative Clerk

    1 month ago

    Calgary, Canada Lifemark Health Group Full time

    **Administrative Clerk** **Job Type**: Full-time permanent (in-person) **Location**:Viewpoint Edmonton **Schedule**: - Morning shift - Night Shift as needed - Weekends as needed - Shift schedule posted monthly **We are seeking a full-time Administrative Clerk to join our team in Edmonton!** **Viewpoint** is the leading provider of high quality,...

  • Financial Data Clerk

    3 weeks ago

    Calgary, Alberta, Canada Alberta Ltd. Full time

    We are seeking a detail-oriented and organized Financial Data Clerk to join our team at Alberta Ltd.About the JobThis is a permanent position, working 30-40 hours per week in English.The salary for this role is estimated at $45,000 - $60,000 per year, depending on experience.Job DescriptionIn this role, you will be responsible for maintaining accurate...

  • Accounting Clerk

    4 weeks ago

    Calgary, Alberta, Canada Compass Transport Ltd. Full time

    At Compass Transport Ltd., we are seeking an experienced Accounting Clerk to join our finance team. The ideal candidate will have a strong background in bookkeeping and financial record-keeping. Key responsibilities include maintaining accurate financial records, preparing cheques for payroll, and calculating fixed assets and depreciation. Additionally, the...

  • Senior Financial Record Clerk

    3 weeks ago

    Calgary, Alberta, Canada Alberta Ltd . Full time

    About the RoleWe are seeking an experienced Senior Financial Record Clerk to join our team at Alberta Ltd.Job SummaryThe successful candidate will be responsible for maintaining accurate and up-to-date financial records, calculating fixed assets and depreciation, and preparing tax returns. They will also be required to maintain general ledgers and financial...