Hawaii Revenue and Booking Manager

5 days ago


Calgary, Canada Giuniper Ventures Inc. Full time

We are seeking an organized, customer-focused, and proactive Hawaii Revenue and Booking Manager. This role combines revenue management, booking administration, and marketing to drive optimal revenue and guest satisfaction for our luxury properties in Hawaii.

**Key Responsibilities**

**1. Revenue Management**
- Maximize revenue through effective pricing and occupancy management for each property.
- Analyze local market trends and events to adjust pricing strategies and boost revenue.

**2. Bookings and Guest Relations**
- Respond promptly to guest inquiries across platforms (Airbnb, VRBO, company website, and direct bookings).
- Facilitate the booking process, including the preparation and return of rental agreements before guests’ arrival.
- Address any guest concerns or complaints to ensure a high-quality experience.

**3. Listing and Platform Management**
- Keep listings accurate and up-to-date across all platforms.
- Create listings for new properties as they are added to the portfolio.
- Maintain Superhost status or equivalent on Airbnb/VRBO by upholding high standards.
- Regularly update the website to enhance SEO.

**4. Advertising and Guest Engagement**
- Collaborate with the Google Ads team to optimize ad performance.
- Send monthly newsletters to past guests and follow up with guests post-checkout to encourage return bookings.
- Stay active on social media to increase visibility and engage prospective guests.
- Explore new advertising channels to expand the properties' reach.

**5. Reporting and Coordination**
- Submit weekly booking updates and collaborate with the onsite team.
- Deliver weekly activity and performance reports to the management team.

**Qualifications**:

- Strong knowledge of revenue management principles and booking systems.
- Excellent customer service and communication skills.
- Experience with booking platforms (Airbnb, VRBO) and website management.
- Familiarity with digital advertising and social media.
- Proficiency in reporting and data analysis to support decision-making.

This is an excellent opportunity for a dedicated professional to contribute to the growth and success of our Hawaiian properties.

Pay: $60,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Calgary, AB T2V 4Y8

Expected start date: 2025-01-06



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