Drop in Manager

2 weeks ago

Toronto, Canada Weston King Neighbourhood Centre Full time

We are looking for a leader in the Drop-In sector of Community Services.

**Description**:
This leadership position works closely within a team environment, providing direct participant services and support, responsible for the supervision of staff, volunteers, students, and all participants. Providing guidance, support information/referral and resources reflecting the goals of WKNC’s Drop-In Programs. Key responsibilities include facilitating and evaluating community based programming, improving accessibility, employee performance, managing schedules and preparing recommendations to the board on organization structure.

WKNC’S Drop-In Services are geared to individuals who are homeless, socially isolated or living in poverty. Program participants have access to housing assistance, nutritious food programs, harm reduction services, showers & laundry as well as various social programs. The Mount Dennis Neighbourhood Centre also provides social enterprise initiatives focused on sustainability for our fully inclusive commercial community kitchen, communal dining and cooking programs.

Weston King Neighbourhood Centre places a high value on lived experience. Personal experience with poverty, unemployment, homelessness, disabilities and/or similar challenges are considered assets.

**Duties and Responsibilities**:

- Oversees the day-to-day of the Drop-In program, ensuring all client engaged and partner programs are being run effectively and efficiently with financial accountability
- Implement and facilitate community based programs and services that are geared to the needs of the Weston/Mount Dennis Community and populations served
- Ensures the overall operation of the site is fully inclusive and mission driven
- Closely collaborates with staff, board and volunteers to develop work plans, budgets, and partnerships
- Supervises, manages, evaluates, and supports Staff, Volunteers and Students
- Contributes and attends to partnership and team meetings
- Provides Monthly, Quarterly and Yearly Reports
- Encourages and regularly reports on participant/staff feedback regarding programs and activities
- Recommends and advises on improvements to operational policies and procedures
- Participates in operational, fundraising and internal committee meetings and external meetings as requested
- Participates in all organizational strategic reviews as requested
- Supervises and maintains up to date financial statements, expenses and data inputs
- Ensure client confidentiality is maintained and train staff to adhere to all HR Policies and Procedures
- Identifies, evaluates and reports to board all risks to assets, property and financials
- Implements sound decisions to control risks, ensuring all Health and Safety Regulations are met
- Coordinates Staff/Volunteers in outreach efforts to as it relates to current programming
- Encourages the development of and participation in the networks of service providers, community development and advocacy initiatives, including attending regular meetings of the TDIN

**Experience, Skills and Knowledge**:

- 3-5 years in a drop-In program (TDIN), arts and/or communal dining environment
- Extensive communication skills - both written and verbal
- Proficiency in Microsoft Office, Excel, scheduling programs and Quickbooks (asset)
- Understanding experiences of extreme poverty, homelessness, substance use, mental health wellness
- An Interest and proven track record in community development, social enterprise and/or program evaluation
- Ability to work alongside, motivate and empower staff, volunteers and Board members
- Good understanding of finances of small to medium non-profit organizations
- Knowledge of the Weston / Mount Dennis Communities would be an asset
- Social Enterprise experience would be considered an asset

**Education/Training**:

- Diploma or University Degree in Social Work or equivalent experience in a Drop-In environment
- Provide a Clear Police Records Check (Vulnerable sector)
- Strong Financial management skills
- Crisis Prevention Intervention, Restorative Justice or Conflict Resolution
- Cross Cultural Competency
- Demonstrated supervision, scheduling and program leadership in previous role
- Excellence in Client/Customer Service Training

Weston King Neighbourhood Centre / Mount Dennis Neighbourhood Centre is committed to complying with the Accessibility for Ontarian’s with Disabilities Act (AODA). If you require accommodations to participate in this activity, please let us know.

WKNC has a mandatory vaccine policy in place, accommodations will be made for those with medical exemptions.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

COVID-19 considerations:
All applicants must be fully vaccinated. Surgical masks (supplied) must be worn at all times.

Ability to comm

  • Client Success Associate

    5 days ago

    Toronto, Ontario, Canada Drop Full time

    We're looking for a dynamic and high-performing Client Success Associate to join our growing Business Development teamReporting to the Senior Manager, Client Success, you will work closely with Drop's clients and internal Sales, Data, and Product teams to operationalize and deliver against client and business needs. Specific examples of your work will...

  • Client Success Associate

    6 days ago

    Toronto, Canada Drop Full time

    We’re looking for a dynamic and high-performing Client Success Associate to join our growing Business Development team!Reporting to the Senior Manager, Client Success, you will work closely with Drop’s clients and internal Sales, Data, and Product teams to operationalize and deliver against client and business needs. Specific examples of your work will...

  • Program Manager

    3 weeks ago

    Toronto, Canada SISTERING Full time

    **Title**:Program Manager - Drop In **Hours**:35 hours per week. May be required to work some evenings and weekends **Location**:962 Bloor St W, Toronto **Supervisor**:Director of Programs & Services **Sistering **is a multi-service agency for at-risk, socially isolated women and trans people in Toronto who are homeless or precariously housed.** **Our...

  • Drop-in Assistant

    1 week ago

    Toronto, Canada Weston King Neighbourhood Centre Full time

    The Drop-In Assistant plays a crucial role in supporting the operations of both the Drop-In and Navigation & Access departments at Weston King Neighbourhood Centre (WKNC). By collaborating closely with the Drop-In Coordinator and Navigation & Access Coordinator, the Drop-In Assistant ensures the seamless delivery of services, advocacy, and support to the...

  • Drop-in Supervisor

    1 month ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • Drop-in Supervisor

    2 weeks ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • Drop in Coordinator

    1 week ago

    Toronto, Canada Weston King Neighbourhood Centre Full time

    We are looking for a leader in the Drop-In sector of Community Services. **Description**: The Drop-in Coordinator is responsible for implementation and oversight of drop-in services at both Weston King and Mount Dennis Neighbourhood Centres. By setting goals for improvement and responding to the needs of participants, they will plan and deliver core...

  • Personal Assistant Based in Toronto

    2 weeks ago

    Toronto, Canada Drop Full time

    Seeking to hire a Personal Assistant for an executive. The exec will need an independent and resourceful assistant to support him in his personal life and sometimes professional life. The assistant must provide responsive and high-quality services in a dynamic environment. The Personal Assistant works directly with the Executive Assistant in the planning,...

  • Contract Drop-in Assistant

    4 weeks ago

    Toronto, Canada The Neighbourhood Group Full time

    POSITION TITLE: Contract Drop-In Assistant DEPARTMENT: Urban Health and Homelessness Services STATUS: Contract Full-Time, CUPE 2289 HRS / WEEK: 35 CONTRACT DATES: ASAP for 6 months REPORT TO: Corner Drop-In Coordinator HOURLY RATE: $25.57 GENERAL DESCRIPTION: Work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and...

  • Contract Drop-in Assistant

    2 weeks ago

    Toronto, Canada The Neighbourhood Group Full time

    POSITION TITLE: Contract Drop-In Assistant DEPARTMENT: Urban Health and Homelessness Services STATUS: Contract Full-Time, CUPE 2289 HRS / WEEK: 35 CONTRACT DATES: ASAP for 3 Months REPORT TO: Corner Drop-In Coordinator HOURLY RATE: $25.57 GENERAL DESCRIPTION: Work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and...

  • Contract Drop-in Assistant

    3 weeks ago

    Toronto, Canada The Neighbourhood Group Full time

    _**The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House**_ JOB OPPORTUNITY Job# TNG2023-158 **POSITION TITLE**: Contract Drop-In Assistant **DEPARTMENT**:Urban Health and Homelessness **STATUS**:Contract Full-Time, CUPE 2289 Services **#...

  • Contract Drop-in Assistant

    5 days ago

    Toronto, Ontario, Canada The Neighbourhood Group Full time

    _The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community House_JOB OPPORTUNITY Job# TNG POSITION TITLE:Contract Drop-In AssistantDEPARTMENT:Urban Health and Homelessness STATUS:Contract Full-Time, CUPE 2289Services# HRS / WEEK:35 CONTRACT DATES:ASAP for...

  • Drop-in Relief Worker

    3 weeks ago

    Toronto, Canada Syme Woolner Neighbourhood & Family Centre Full time

    **Title**: Drop In Worker **Report to**: Adult Drop-in Coordinator **Status**: (Relief Worker) 16-25 hours per week **Position summary**: The Jane’s Drop-In Relief Worker worker is responsible for ensuring the smooth and effective daily operations of the Jane’s Drop-In Program. On the weekends the Drop-In worker is responsible for the implementation...

  • Drop-in Driver/worker

    2 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Organization Introduction**: Margaret's mission is to provide the continuum of housing and support services for individuals with mental illness through innovative programming, advocacy, and education which empowers them to build and reclaim their lives. **Job Summary**: Reporting to the Drop-In Coordinator, the Drop-In Driver/Worker is responsible for the...

  • Drop-in Driver/worker

    1 day ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Organization Introduction**: Margaret's mission is to provide the continuum of housing and support services for individuals with mental illness through innovative programming, advocacy, and education which empowers them to build and reclaim their lives. **Job Summary**: Reporting to the Drop-In Coordinator, the Drop-In Driver/Worker is responsible for the...

  • Drop-in Driver/worker

    5 days ago

    Toronto, Ontario, Canada Margaret's Housing and Community Support Services Full time

    Organization Introduction:Margaret's mission is to provide the continuum of housing and support services for individuals with mental illness through innovative programming, advocacy, and education which empowers them to build and reclaim their lives.Job Summary:Reporting to the Drop-In Coordinator, the Drop-In Driver/Worker is responsible for the efficient...

  • Drop-in Services Worker

    2 weeks ago

    Toronto, Canada St. Michael's Homes Full time

    **Position**: Drop-In Services Worker (Our Place Program) **Reports to**:Drop-In Coordinator **Hours of Work**:10:30 am - 6:30 pm, Monday to Friday **Position Description**: The Drop-In Services Worker works directly with Our Place participants, spending most of their time in activities directly with participants. These activities are focused on safe...

  • Team Lead, Intake

    2 weeks ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Intake and Drop-in Team Lead

    7 days ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Drop Specialist

    2 weeks ago

    Toronto, Canada Labatt Breweries Canada Full time

    Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...