Ecommerce Visual Coordinator

2 weeks ago

Montroyal, Canada Les Thés DavidsTea Full time

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Êtes-vous à la recherche d'une nouvelle opportunité excitante?
Nous sommes un détaillant chef de file et un grossiste en pleine croissance de thé en feuilles de spécialité offrant une sélection de mélanges signature, de thés d’origine unique et de cadeaux et accessoires liés au thé vendus par l’entremise de notre plateforme de commerce en ligne et de 18 boutiques au Canada. Établis à Montréal, nous privilégions des saveurs innovatrices, des ingrédients mieux-être et des thés biologiques. Nous rendons le thé tendance et amusant, et nous sommes fiers d’offrir à la fois le meilleur service possible à nos clients et un environnement de travail positif à nos employés
Aperçu
Le Coordinateur visuel commerce électronique est responsable du lancement et de la gestion des informations clés sur notre site Web, notamment l'assortiment, les promotions, les informations sur les produits et les catégories. L'analyse de la performance du site Web par le biais de mesures Web et de ventes afin d’améliorer continuellement le site Web est un aspect essentiel de ce rôle.
Cela vous ressemble? Continuez de lire
Responsabilités
Lancer et superviser les opérations courantes du site web de commerce électronique de la marque et du matériel de marketing connexe ;
Aligner toutes les activités de commerce électronique (mise en page Web, navigation du site, outils de personnalisation, activités promotionnelles) pour atteindre et dépasser les objectifs de performance selon ces métriques ;
Améliorer continuellement l'expérience en ligne en s'assurant que les outils clés du site Web sont efficaces et maximisent le processus de conversion des ventes en ce qui a trait à la navigation et à la recherche ;
Coordonner efficacement avec une équipe qualifiée composée de créatifs et de techniciens qui conçoivent, développent et maintiennent l'expérience Web alignée sur la vision créative de la marque ;
Superviser l'expérience client en ligne pour augmenter les KPI de rétention, de conversion et de satisfaction client ;
Améliorez les performances de la boutique en ligne grâce à l'analyse du site et à l'examen des métriques ;
Influencer et exécuter les meilleures pratiques numériques pour assurer la qualité, la productivité, la satisfaction de la clientèle et la croissance du commerce électronique ;
Examiner les analyses avec plusieurs équipes (e-commerce, planification et allocation) pour planifier les futures activités en ligne ;
Définir et gérer efficacement les attentes du projet avec l'équipe numérique et les intervenants de la division ;
Exécuter des tests A/B réguliers sur le site Web pour améliorer les ventes et l'engagement des clients ;
Développer des briefs pour l'équipe de production en ligne, gérer le calendrier marketing et commerce électronique.
Alors, êtes-vous notre prochain Coordinateur visuel commerce électronique?
Exigences
2 à 5 ans d'expérience en marchandisage dans une organisation de commerce électronique;
Baccalauréat en marchandisage ou marketing numérique ou diplôme similaire préféré ;
Expérience avec Shopify ;
Expérience en agence, un atout;
Communiquer avec tact et diplomatie ; la communication écrite est claire, concise et compréhensible ;
Excellentes compétences en résolution de problèmes, définition précise des problèmes et utilisation des faits pour arriver à une solution raisonnable ;
Fort sens de l'initiative, influence activement les événements, va au-delà des exigences de la tâche ;
Planifie et organise le travail, prend des mesures pour obtenir des résultats optimaux, respecte les échéanciers et les plans établis.
Ça vous plaît? Joignez-vous à nous pour poursuivre notre mission, qui vise à faire sourire le mondeune tasse à la fois.
DAVIDsTEA est passionné par la diversité et l'inclusion et s'engage à créer une culture de travail positive inclusive qui

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