Order Management Coordinator

6 months ago


Dartmouth, Canada Jastram Technologies Ltd. Full time

**Jastram Technologies Ltd**

**Order Management Coordinator**

Since 1983, Jastram Technologies has been the exclusive distributor of high quality equipment and services for the marine industry. We are looking for an experienced and exceptional order management coordinator. The role is for our office located in beautiful Dartmouth, NS.

In this pivotal role, you will be reporting directly to the National Sales Manager, however, your prime responsibility will be to support outside sales staff to meet customer expectations by ensuring that orders are delivered to customers on time and to specification.

The right person for this role is one who is customer focused and realizes our customers are each entity or person we interact with. We pride ourselves on exceptional customer service. The ideal applicant will be highly organized and energized by the prospect of contributing to the growth in an opportunity rich environment.

**Responsibilities**:

- Receive the customer’s Purchase Orders and enter the sales order in the system. Validate information against quotes and sort out discrepancies with the respective sales person
- Create purchase orders to suppliers and track status of orders (shipping dates, tracking information, ETA’s)
- Troubleshoot order issues with limited supervision
- Prepare and provide quotations originating either directly from customer inquiries or via outside sales staff
- Create purchase orders to suppliers and confirm delivery dates with customers and/or Sales staff
- Track and manage orders to ensure that they are delivered
- Complete monthly inventory reconciliations
- Assist with the annual inventory count
- Track costs on orders to ensure all costs are included and accounted for on invoices to customers (freight charges, service travel, etc.).
- Performs administrative tasks
- Provide backup assistance to similar positions located in other offices
- Other duties that may be required

**Qualifications**:

- 5 years of order management coordination experience (experience in an sales or production environment is an asset) OR relevant combination of relevant experience
- Technical aptitude and interest - Jastram Technologies sells technical products and will provide appropriate training
- Experience working with an ERP system such as Syspro
- Experience working with CRM such as Salesforce
- Excellent verbal and written communications skills including a strong telephone presence
- Ability prioritize, and manage time effectively

All Jastram team members are expected to live out the company values of being respectful, responsible, and innovative. While we thank all applicants for applying, only applicants living in the area will be considered.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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