Sign Sales Coordinator

7 months ago


Dartmouth, Canada Glow The Event Store Full time

**Job Summary**:
**Responsibilities**:

- Client Communication: Serve as the primary point of contact for customer inquiries and requests, providing timely and accurate information about our sign’s products, services, and pricing.
- Order Processing: Process sales orders received from clients, ensuring accuracy and completeness of order details, specifications, and pricing, and entering orders into the system.
- Project Coordination: Coordinate with internal teams, including design, production, and installation, to facilitate the execution of signage projects, ensuring all stakeholders are aligned and deadlines are met.
- Quoting and Pricing: Prepare quotes and pricing proposals for clients based on project specifications, quantities, and other requirements, and follow up to secure orders and close sales.
- Customer Relationship Management: Build and maintain strong relationships with clients, understanding their needs and preferences, and proactively identifying opportunities for upselling and cross-selling.
- Quality Assurance: Review signage proofs and samples to ensure accuracy, quality, and compliance with client specifications and brand guidelines before production.
- Follow-up and Feedback: Follow up with client after completion to ensure satisfaction, gather feedback, and address any concerns or issues in a timely and professional manner.

**Qualifications**:

- High school diploma or equivalent; associate or bachelor's degree preferred.
- 2+ years of experience in sales coordination, customer service, or related field
- Strong communication skills, both verbal and written, with the ability to communicate effectively with customers and internal teams.
- Excellent organizational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM software.
- Attention to detail and accuracy in data entry and order processing.
- Customer-focused mindset with a commitment to providing exceptional service and support.

**Job Types**: Full-time, Permanent

Pay: $19.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- sales: 1 year (preferred)
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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