Employee Relations Manager
6 months ago
The Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead the investigation and/or conflict resolution process, gathering and analyzing evidence, making factual findings, and executing on the preparation of objectives summaries and/or reports. The role is accountable for providing guidance to ensure efficient and effective resolution of complex investigations while maintaining confidentiality.
**Note: Due to business needs, this position is required to be fully on-site based at 50 Pemberton Avenue, North Vancouver.**
**What you’ll do**
- Manage and conduct comprehensive investigations regarding allegations of misconduct or wrongdoing for unionized and non-unionized staff across the organization. Reviews and analyzes situations with a focus on fact-finding, procedural fairness, timeliness, and attention to detail.
- Provide conflict resolution services with a view to resolving workplace concerns employees bring forward. Conflict resolution service may entail options discussion, facilitation of dialogue, conflict coaching, shuttle diplomacy and referrals. The handling of conflict resolution cases is guided by principles of confidentiality, neutrality and impartiality.
- Partner with external counsel as needed on complex investigations.
- Provide investigation case and issue trend data and actionable feedback to HRBP teams and the executive team to reduce overall risk in the organization.
- Conduct ER metrics and trend analysis with proactive recommendations on policies and programs to address cases, trends, and/or topics.
- Drive the evolution and improvement of the framework (process, tools, guides, etc.) for managing investigations and claims, conducting and appropriately reporting and documenting employee relations investigations.
- Conduct case management for ER cases and grievances, including completing in a timely, but thorough manner and case entry/tracking.
- Identify areas of opportunity for compliance education and training for managers and business managers and partner with COEs to develop and deliver training, as needed.
- Contribute to various HR Projects and guide project team in adhering to data and process compliance.
- Assist in the development, roll out, interpretation and updating of ER processes/programs to global organization.
- Coach and influence HR Business Partners on interventions required for people, managers, and teams on preventing employee relations risks.
- Help promote knowledge, understanding, and compliance regarding company policy and relevant employment laws through coaching, presentations, and training to build capacity, enabling leaders to constructively address conflicts.
- Testify and provide evidence regarding investigations in legal procedures, including arbitration, BC and Canadian Human Rights Tribunal hearings.
**What you’ll bring**
- Degree or diploma in a related discipline such as industrial relations, employee relations, law, human resources or investigations. A Master’s degree in a related discipline is considered an asset.
- 10-15 years’ recent experience working in a complex unionized organization conducting a variety of workplace investigations (e.g., collusion, theft, workplace harassment, respect in the workplace, etc.). Experience as a labour and employment lawyer and/or an HR and Labour Relations practitioner is preferred.
- Extensive experience developing investigation plans, drafting detailed and comprehensive workplace investigation reports, and communicating investigative findings.
- Strong conflict resolution skills with the ability to work with all parties in a dispute, manage emotions, help them to communicate their needs to one another and find a mutually acceptable way to resolve their difficulties.
- Strong understanding of systemic barriers related to the workplace investigations, including knowledge of all forms of racism and all forms of discrimination and harassment.
- Formidable ability to conduct well-reasoned, unbiased research, summarize results, and provide user-friendly information and data reports to support investigations, projects and initiatives.
- Excellent presentation and communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the organization, including testifying/presenting evidence in arbitration or other hearings.
- Highly developed interpersonal skills with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Senior Management/Executive, Legal and Union officials.
- Excellent organizational skills with the ability to manage complex competing interests and concurren
-
Employee Relations Manager
4 weeks ago
Vancouver, British Columbia, Canada Seaspan Full timeThe Employee Relations Manager – Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead...
-
Employee Relations Manager
4 weeks ago
Vancouver, British Columbia, Canada Seaspan Full timeThe Employee Relations Manager is responsible for providing expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead the investigation...
-
Bilingual Employee Relations Manager
5 months ago
North York, Canada Pure Strategic Marketing Full timeJob Overview: **Duties**: - Develop and implement employee relations programs to support a positive work environment - Investigate and resolve employee issues, conflicts, and complaints - Conduct exit interviews and provide feedback to management - Collaborate with HR team to ensure compliance with labor laws and company policies - Provide guidance and...
-
Employee Relations Manager
5 months ago
North Vancouver, Canada the Ladders Full timeJob DescriptionThe Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable
-
Employee Relations Specialist
1 month ago
Vancouver, British Columbia, Canada Aon Full timeAon is seeking an Employee Relations Specialist to provide expert advice and support on Employee Relations matters, including performance management, absence management, and HR investigations.The ideal candidate will have 1+ years of experience conducting workplace investigations and 3+ years of experience coaching employees on HR policy and processes.Key...
-
Employee Relations Specialist
2 weeks ago
Vancouver, British Columbia, Canada Seaspan Full timeJob SummaryThe Employee Relations Manager - Investigations & Conflict Resolution is responsible for providing expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution.Key ResponsibilitiesManage and conduct comprehensive investigations...
-
Employee Relations Advisor
5 months ago
Vancouver, Canada University Canada West Full time**Position Job Title**:Employee Relations Advisor **Location**:Hybrid **Reports To**:HR Supervisor - Employee Relations **Primary Purpose** Reporting to the HR Supervisor - Employee Relations, the Employee Relations Advisor seeks to improve the performance of employees throughout the organization by enhancing their skills and competencies through...
-
Employee Relations Specialist
1 month ago
Vancouver, British Columbia, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled Employee Relations Partner to join our team at Sephora Canada. As a key member of our HR team, you will play a critical role in leading investigations, providing support on key initiatives, and driving employee engagement.Key ResponsibilitiesEnsure employee relations issues are addressed in accordance with...
-
Employee Relations Director
5 days ago
Vancouver, British Columbia, Canada Seaspan Full timeJob OverviewThe Employee Relations Manager – Investigations & Conflict Resolution provides strategic direction, coordination, and implementation of employee relations strategies with a focus on investigations and conflict resolution. This role is accountable for employment and respect in the workplace investigations, leading the investigation and/or...
-
Consultant, Employee and Labour Relations
6 months ago
North York, Canada Seneca College of Applied Arts and Technology Full time**Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...
-
Employee and Labour Relations Advisor
5 months ago
Vancouver, Canada Vancouver Fraser Port Authority Full time**JOIN US IN CHARTING A COURSE TO A MORE SUSTAINABLE FUTURE** Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port. The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of...
-
Employee Relations Partner
5 months ago
Vancouver, Canada Sephora Full timeDate: Jun 13, 2024 Location: Vancouver, BC, CA, V3R 7C1 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in...
-
Employer-employee Relations Manager
5 months ago
Vancouver, Canada Fineday Transition House Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 18 to 24 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work setting**: - Associations and non profit organizations - Community and social services **Tasks**: - Administer staff consultation and grievance procedures -...
-
Sessional Faculty
5 months ago
Vancouver, Canada University Canada West Full time**Position Job Title**:Management & Employee Relations **Location**: Vancouver **Reports To**: Department Chair University Canada West has opened a new campus at Vancouver House and is experiencing significant growth. We are seeking a passionate learner-centered sessional faculty with specializations to teach: **HR** HRMT 625 -; Management & Employee...
-
Employee Relations Manager
4 weeks ago
Vancouver, British Columbia, Canada Seaspan Full timeThe Employee Relations Manager – Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead...
-
Employee Relations Manager
4 weeks ago
Vancouver, British Columbia, Canada Seaspan Ferries Corporation Full timeJob SummaryThe Employee Relations Manager – Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations...
-
Employee Experience Consultant
3 months ago
North Vancouver, Canada Chartwell Full time**Scope of the position** **Key Activities** - Provide advice, interpretation, coaching and guidance to managers and employees on employee relations, employment law interpretation, complaints, high risk investigations, risk reduction and response management, employee performance, leadership development, pay and benefits, conflict resolution, absenteeism...
-
Employee Relations Manager
1 month ago
Vancouver, British Columbia, Canada Seaspan ULC Full timeJob Title: Employee Relations Manager - Investigations & Conflict ResolutionThe Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is...
-
Property Manager
20 hours ago
North Vancouver, Canada B.C. Strata Employee Management Ltd. Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years - **Tasks**: - Plan and organize the operations of the facilities and the included real estate - Prepare reports and statistics related to areas of responsibility - Estimate costs of installing and maintaining equipment or service - Hire and oversee training and supervision of staff -...
-
property manager
2 days ago
North Vancouver, Canada B.C. Strata Employee Management Ltd. Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksPlan and organize the operations of the facilities and the included real estatePrepare reports and statistics related to areas of responsibilityEstimate costs of installing and maintaining equipment or serviceHire and oversee training and supervision of staffOversee the installation,...
