Employee Relations Manager

2 weeks ago

North Vancouver, Canada Seaspan ULC Full time

The Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead the investigation and/or conflict resolution process, gathering and analyzing evidence, making factual findings, and executing on the preparation of objectives summaries and/or reports. The role is accountable for providing guidance to ensure efficient and effective resolution of complex investigations while maintaining confidentiality.

**Note: Due to business needs, this position is required to be fully on-site based at 50 Pemberton Avenue, North Vancouver.**

**What you’ll do**
- Manage and conduct comprehensive investigations regarding allegations of misconduct or wrongdoing for unionized and non-unionized staff across the organization. Reviews and analyzes situations with a focus on fact-finding, procedural fairness, timeliness, and attention to detail.
- Provide conflict resolution services with a view to resolving workplace concerns employees bring forward. Conflict resolution service may entail options discussion, facilitation of dialogue, conflict coaching, shuttle diplomacy and referrals. The handling of conflict resolution cases is guided by principles of confidentiality, neutrality and impartiality.
- Partner with external counsel as needed on complex investigations.
- Provide investigation case and issue trend data and actionable feedback to HRBP teams and the executive team to reduce overall risk in the organization.
- Conduct ER metrics and trend analysis with proactive recommendations on policies and programs to address cases, trends, and/or topics.
- Drive the evolution and improvement of the framework (process, tools, guides, etc.) for managing investigations and claims, conducting and appropriately reporting and documenting employee relations investigations.
- Conduct case management for ER cases and grievances, including completing in a timely, but thorough manner and case entry/tracking.
- Identify areas of opportunity for compliance education and training for managers and business managers and partner with COEs to develop and deliver training, as needed.
- Contribute to various HR Projects and guide project team in adhering to data and process compliance.
- Assist in the development, roll out, interpretation and updating of ER processes/programs to global organization.
- Coach and influence HR Business Partners on interventions required for people, managers, and teams on preventing employee relations risks.
- Help promote knowledge, understanding, and compliance regarding company policy and relevant employment laws through coaching, presentations, and training to build capacity, enabling leaders to constructively address conflicts.
- Testify and provide evidence regarding investigations in legal procedures, including arbitration, BC and Canadian Human Rights Tribunal hearings.

**What you’ll bring**
- Degree or diploma in a related discipline such as industrial relations, employee relations, law, human resources or investigations. A Master’s degree in a related discipline is considered an asset.
- 10-15 years’ recent experience working in a complex unionized organization conducting a variety of workplace investigations (e.g., collusion, theft, workplace harassment, respect in the workplace, etc.). Experience as a labour and employment lawyer and/or an HR and Labour Relations practitioner is preferred.
- Extensive experience developing investigation plans, drafting detailed and comprehensive workplace investigation reports, and communicating investigative findings.
- Strong conflict resolution skills with the ability to work with all parties in a dispute, manage emotions, help them to communicate their needs to one another and find a mutually acceptable way to resolve their difficulties.
- Strong understanding of systemic barriers related to the workplace investigations, including knowledge of all forms of racism and all forms of discrimination and harassment.
- Formidable ability to conduct well-reasoned, unbiased research, summarize results, and provide user-friendly information and data reports to support investigations, projects and initiatives.
- Excellent presentation and communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the organization, including testifying/presenting evidence in arbitration or other hearings.
- Highly developed interpersonal skills with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Senior Management/Executive, Legal and Union officials.
- Excellent organizational skills with the ability to manage complex competing interests and concurren

  • Employee Relations Manager

    1 week ago

    Vancouver, Canada University Canada West Full time

    **Position Job Title**:Employee Relations Manager **Location**:University Canada West **Reports To**:VP, People & Culture (Human Resources) **About University Canada West** University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is...

  • Employee Relations Manager

    4 days ago

    Vancouver, British Columbia, Canada Seaspan ULC Full time

    The Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead...

  • Manager, Employee Relations

    5 days ago

    Vancouver, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGL **Number of Positions**: 1 **Language**: This role operates in English. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is...

  • Manager, Employee Relations

    4 days ago

    Vancouver, British Columbia, Canada The Co-operators Full time

    Position Overview:Company:CGLNumber of Positions: 1Language: This role operates in English.Work Model:HybridAlternate Title: n/aAdditional Information:The Opportunity:We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why...

  • Bilingual Employee Relations Manager

    2 months ago

    North York, Canada Pure Strategic Marketing Full time

    Job Overview: **Duties**: - Develop and implement employee relations programs to support a positive work environment - Investigate and resolve employee issues, conflicts, and complaints - Conduct exit interviews and provide feedback to management - Collaborate with HR team to ensure compliance with labor laws and company policies - Provide guidance and...

  • Employee Relations Manager

    6 days ago

    North Vancouver, Canada the Ladders Full time

    Job DescriptionThe Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable

  • Employee Relations Advisor

    2 weeks ago

    Vancouver, Canada University Canada West Full time

    **Position Job Title**:Employee Relations Advisor **Location**:Hybrid **Reports To**:HR Supervisor - Employee Relations **Primary Purpose** Reporting to the HR Supervisor - Employee Relations, the Employee Relations Advisor seeks to improve the performance of employees throughout the organization by enhancing their skills and competencies through...

  • Employee Relations Partner

    4 days ago

    Vancouver, British Columbia, Canada Sephora Full time

    Job Type: Full Time Function: Human ResourcesWork Option: Remote - BC At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find...

  • Employee Relations Partner

    6 days ago

    Vancouver, British Columbia, Canada Sephora Full time

    Job Type: Full Time Function: Human ResourcesWork Option: Remote - BC At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find...

  • Intern, Employee Relations and Wellness

    2 days ago

    North Vancouver, Canada Seaspan ULC Full time

    Through the National Shipbuilding Strategy (NSS), the Government of Canada has embarked on one of the largest procurement projects since the Second World War. The NSS is a nation-building effort to create a sustainable Canadian shipbuilding industry, secure long-term job opportunities and build the next generation of ships for the Canadian Coast Guard and...

  • Consultant, Employee and Labour Relations

    3 weeks ago

    North York, Canada Seneca College of Applied Arts and Technology Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...

  • Employee and Labour Relations Advisor

    2 weeks ago

    Vancouver, Canada Vancouver Fraser Port Authority Full time

    **JOIN US IN CHARTING A COURSE TO A MORE SUSTAINABLE FUTURE** Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port. The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of...

  • Advisor, Employee

    2 months ago

    Vancouver, Canada Rexall Pharmacy Group ULC Full time

    **The Role**: Advisor, Employee and Labour Relations (Must be based out of British Columbia) - 30% Travel across BC as well as Northern and Central Alberta At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through...

  • Senior Employee Relations Advisor

    4 days ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - Excluded M&PJob ProfileXMP - Human Resources, Level D2Job TitleSenior Employee Relations AdvisorDepartmentEmployee Relations | Strategic Staff Relations | Central Human ResourcesCompensation Range$9, $14,932.75 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The...

  • Employer-employee Relations Manager

    5 days ago

    Vancouver, Canada Fineday Transition House Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 18 to 24 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work setting**: - Associations and non profit organizations - Community and social services **Tasks**: - Administer staff consultation and grievance procedures -...

  • Employee & Labour Relations Advisor

    1 week ago

    Vancouver, Canada Pacific National Exhibition Full time

    **Job Description**: **Full-Time; Permanent** **Date Posted: June 13**th**, 2024** **Who we are** The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and...

  • Sessional Faculty

    6 days ago

    Vancouver, Canada University Canada West Full time

    **Position Job Title**:Management & Employee Relations **Location**: Vancouver **Reports To**: Department Chair University Canada West has opened a new campus at Vancouver House and is experiencing significant growth. We are seeking a passionate learner-centered sessional faculty with specializations to teach: **HR** HRMT 625 -; Management & Employee...

  • Employee Relations Partner

    1 week ago

    Vancouver, Canada Sephora Full time

    Date: Jun 13, 2024 Location: Vancouver, BC, CA, V3R 7C1 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in...

  • Employee Relations Partner

    1 week ago

    Vancouver, Canada Sephora USA, Inc Full time

    Job Type: Full Time Function: Human ResourcesWork Option: Remote - BCAt Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We...

  • Employee Relations Partner

    1 week ago

    Vancouver, Canada Sephora USA, Inc Full time

    Job Type: Full Time Function: Human ResourcesWork Option: Remote - BCAt Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We...