Employee Relations Manager

7 months ago

North Vancouver, Canada Seaspan ULC Full time

The Employee Relations Manager - Investigations & Conflict Resolution provides expertise in the direction, coordination, implementation, and administration of employee relations & labour relations strategies with a focus on investigations & conflict resolution. The role is accountable for employment and respect in the workplace investigations and will lead the investigation and/or conflict resolution process, gathering and analyzing evidence, making factual findings, and executing on the preparation of objectives summaries and/or reports. The role is accountable for providing guidance to ensure efficient and effective resolution of complex investigations while maintaining confidentiality.

**Note: Due to business needs, this position is required to be fully on-site based at 50 Pemberton Avenue, North Vancouver.**

**What you’ll do**
- Manage and conduct comprehensive investigations regarding allegations of misconduct or wrongdoing for unionized and non-unionized staff across the organization. Reviews and analyzes situations with a focus on fact-finding, procedural fairness, timeliness, and attention to detail.
- Provide conflict resolution services with a view to resolving workplace concerns employees bring forward. Conflict resolution service may entail options discussion, facilitation of dialogue, conflict coaching, shuttle diplomacy and referrals. The handling of conflict resolution cases is guided by principles of confidentiality, neutrality and impartiality.
- Partner with external counsel as needed on complex investigations.
- Provide investigation case and issue trend data and actionable feedback to HRBP teams and the executive team to reduce overall risk in the organization.
- Conduct ER metrics and trend analysis with proactive recommendations on policies and programs to address cases, trends, and/or topics.
- Drive the evolution and improvement of the framework (process, tools, guides, etc.) for managing investigations and claims, conducting and appropriately reporting and documenting employee relations investigations.
- Conduct case management for ER cases and grievances, including completing in a timely, but thorough manner and case entry/tracking.
- Identify areas of opportunity for compliance education and training for managers and business managers and partner with COEs to develop and deliver training, as needed.
- Contribute to various HR Projects and guide project team in adhering to data and process compliance.
- Assist in the development, roll out, interpretation and updating of ER processes/programs to global organization.
- Coach and influence HR Business Partners on interventions required for people, managers, and teams on preventing employee relations risks.
- Help promote knowledge, understanding, and compliance regarding company policy and relevant employment laws through coaching, presentations, and training to build capacity, enabling leaders to constructively address conflicts.
- Testify and provide evidence regarding investigations in legal procedures, including arbitration, BC and Canadian Human Rights Tribunal hearings.

**What you’ll bring**
- Degree or diploma in a related discipline such as industrial relations, employee relations, law, human resources or investigations. A Master’s degree in a related discipline is considered an asset.
- 10-15 years’ recent experience working in a complex unionized organization conducting a variety of workplace investigations (e.g., collusion, theft, workplace harassment, respect in the workplace, etc.). Experience as a labour and employment lawyer and/or an HR and Labour Relations practitioner is preferred.
- Extensive experience developing investigation plans, drafting detailed and comprehensive workplace investigation reports, and communicating investigative findings.
- Strong conflict resolution skills with the ability to work with all parties in a dispute, manage emotions, help them to communicate their needs to one another and find a mutually acceptable way to resolve their difficulties.
- Strong understanding of systemic barriers related to the workplace investigations, including knowledge of all forms of racism and all forms of discrimination and harassment.
- Formidable ability to conduct well-reasoned, unbiased research, summarize results, and provide user-friendly information and data reports to support investigations, projects and initiatives.
- Excellent presentation and communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the organization, including testifying/presenting evidence in arbitration or other hearings.
- Highly developed interpersonal skills with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Senior Management/Executive, Legal and Union officials.
- Excellent organizational skills with the ability to manage complex competing interests and concurren

  • Payroll and Employee Relations Coordinator

    1 month ago

    North Vancouver, Canada North Construction Ltd. Full time

    North Construction is a civil construction company that embraces projects on challenging terrains of the North Shore Mountains and all around the West Coast of British Columbia. We are passionate about innovation and new technology to seek ways to improve our operations. We want you to join our growing team! The Payroll and Employee Relations Coordinator...

  • Bilingual Employee Relations Manager

    6 months ago

    North York, Canada Pure Strategic Marketing Full time

    Job Overview: **Duties**: - Develop and implement employee relations programs to support a positive work environment - Investigate and resolve employee issues, conflicts, and complaints - Conduct exit interviews and provide feedback to management - Collaborate with HR team to ensure compliance with labor laws and company policies - Provide guidance and...

  • Employee Relations Consultant

    2 weeks ago

    Vancouver, British Columbia, Canada Disability Solutions Full time

    We are seeking an experienced Employee Relations Consultant to provide consulting and support on complex employee matters, including performance, terminations, accommodations, and workplace investigations.Key Responsibilities:Lead investigations and provide Employee Relations consultation to employees and management.Engage with legal partners and the IDEA...

  • Disability Solutions Employee Relations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Disability Solutions Full time

    This Disability Solutions role offers a comprehensive benefits package, including extended health and dental benefits, paid time off, savings and retirement plan matching, and more. We are seeking an experienced Employee Relations Manager to provide consulting and support on complex employee matters, including performance, terminations, accommodations, and...

  • Employee and Labour Relations Advisor

    7 months ago

    Vancouver, Canada Vancouver Fraser Port Authority Full time

    **JOIN US IN CHARTING A COURSE TO A MORE SUSTAINABLE FUTURE** Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port. The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of...

  • Employee Relations Partner

    7 months ago

    Vancouver, Canada Sephora Full time

    Date: Jun 13, 2024 Location: Vancouver, BC, CA, V3R 7C1 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in...

  • Employer-employee Relations Manager

    7 months ago

    Vancouver, Canada Fineday Transition House Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 18 to 24 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work setting**: - Associations and non profit organizations - Community and social services **Tasks**: - Administer staff consultation and grievance procedures -...

  • Ferry Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Seaspan Ferries Corporation Full time

    About This RoleThis is a unique opportunity to join Seaspan Ferries Corporation as a Ferry Operations Manager - Employee Relations Specialist. As a key member of our team, you will play a critical role in ensuring the effective management of employee relations and labour relations strategies across our operations.

  • Sessional Faculty

    7 months ago

    Vancouver, Canada University Canada West Full time

    **Position Job Title**:Management & Employee Relations **Location**: Vancouver **Reports To**: Department Chair University Canada West has opened a new campus at Vancouver House and is experiencing significant growth. We are seeking a passionate learner-centered sessional faculty with specializations to teach: **HR** HRMT 625 -; Management & Employee...

  • Program Manager, Employee Impact

    2 weeks ago

    North Vancouver, Canada Arc'teryx Full time

    **Department**: People & Culture (P&C) **Reports to**:Director, Business Partnership and Employee Impact **Location**:North Vancouver, BC (Hybrid) **Your Opportunity at ARC’TERYX**: As the Program Manager, Employee Impact you are a key partner in activating the Employee Impact strategic roadmap. You will lead and partner with stakeholders across the...

  • Employee Experience Consultant

    4 months ago

    North Vancouver, Canada Chartwell Full time

    **Scope of the position** **Key Activities** - Provide advice, interpretation, coaching and guidance to managers and employees on employee relations, employment law interpretation, complaints, high risk investigations, risk reduction and response management, employee performance, leadership development, pay and benefits, conflict resolution, absenteeism...

  • Employee Relations Manager

    7 months ago

    Vancouver, Canada Amazon.com.ca, Inc. - A49 Full time

    Seven years in employee relations, functional human resources or labor/employment law, with at least five of those years of experience in workplace/EEO investigations and/or labor/employment law - Bachelor’s degree required; advanced degree, law degree, or other specialized training in labor/employee relations a significant plus - Experience coaching,...

  • Property Manager

    1 month ago

    North Vancouver, Canada B.C. Strata Employee Management Ltd. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - **Tasks**: - Plan and organize the operations of the facilities and the included real estate - Prepare reports and statistics related to areas of responsibility - Estimate costs of installing and maintaining equipment or service - Hire and oversee training and supervision of staff -...

  • property manager

    1 month ago

    North Vancouver, Canada B.C. Strata Employee Management Ltd. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksPlan and organize the operations of the facilities and the included real estatePrepare reports and statistics related to areas of responsibilityEstimate costs of installing and maintaining equipment or serviceHire and oversee training and supervision of staffOversee the installation,...

  • Manager, Employee Experience

    6 months ago

    Vancouver, Canada Corpay Full time

    Manager - HR Employee Experience What We Need Corpay is currently looking to hire a Manager - HR Employee Experience within our Human Resources division. This position falls under our Corporate Overhead line of business and is located in San Mateo, CA, Beaverton, OR or Vancouver, CAN. In this role, you will lead the daily operations of the Employee...

  • Manager, Employee Experience

    7 months ago

    Vancouver, Canada Corpay Full time

    Manager - HR Employee Experience What We Need Corpay is currently looking to hire a Manager - HR Employee Experience within our Human Resources division. This position falls under our Corporate Overhead line of business and is located in San Mateo, CA, Beaverton, OR or Vancouver, CAN. In this role, you will lead the daily operations of the Employee...

  • Director, Employee Impact

    2 weeks ago

    North Vancouver, Canada Arc'teryx Full time

    **Department**: People & Culture (P&C) **Reports to**:Senior Director, Business Partnership and Employee Impact **Location**:Remote (North America) **Your Opportunity at ARC’TERYX**: As the Director, Employee Impact, you are an integral partner in advancing Arc’teryx’s Equity, Diversity and Inclusivity strategic roadmap. You are responsible for...

  • Manager, Employee Services

    2 months ago

    Vancouver, Canada Covenant House Vancouver Full time

    As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date. **About Covenant House Vancouver**: Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing,...

  • Director, Employee Impact

    2 weeks ago

    North Vancouver, Canada Arc'teryx Full time $146,000 - $182,000

    Department: People & Culture (P&C)Reports to: Senior Director, Business Partnership and Employee ImpactLocation: Remote (North America)We are seeking a candidate with ability to work in the PST time zone. The Director, Employee Impact is expected to be in travel 40% of the working week in market and at our North Vancouver headquarters.Your Opportunity at...

  • Employee Relations Advisor

    7 months ago

    Vancouver, Canada Paladin Security Full time

    Employee Relations Advisor - 6 week Vacation Coverage Contract Please note that this is a 6-week vacation coverage contract, and the hourly wage will range from $25 to $28. **MISSION STATEMENT**: The Employee Relations/Care Advisor is responsible for ensuring that our front-line staff are being supported in a manner that is consistent with Paladin’s...