Call Centre Operators

2 weeks ago


Calgary, Canada Stride Full time

Global Technology Company
- Calgary Based Roles
- These Position are Full Time In Office

**About Us**
Stride provides world-class lottery management services and technology to charities and non profits across Canada.

Stride Management is part of the Jumbo Interactive Group: A $1billion market-cap Australian PLC, with a 300+ strong multi-disciplinary team, working with leading non-profit and government lottery organisations across Asia-Pacific, Europe and North America.

**What Will You Be Doing?**
You will be the front-line voice of our lottery projects, providing the initial impression to our customers. You will take calls for lottery ticket orders, enter purchaser data into the system, verify the data entered, open incoming mail orders, and complete data entry for mail-in orders.

**In Addition You Will**:

- Answer phones and respond to customer inquiries,
- Complete data entry and verify customer lottery ticket order information,
- Provide ticket purchasers with lottery campaign information as detailed in the project reference binder,
- Complete Freshdesk support tickets for customer service inquiries.
- Courtesy Outbound reminder calls,
- Assist with opening, review, and sorting of incoming lottery ticket mail orders,

**What are we looking for you to have?**
- Customer service experience
- Flexibility, adaptability and reliability,
- Strong problem solving skills,
- Skills in Microsoft 365 and Sharepoint,
- Freshdesk knowledge (desirable),
- Ability to type quickly and efficiently,

**Shift Availability**:

- Ongoing Part-time casual positions with a variety of shifts available across 7 days a week, from 8am to midnight (Majority of these roles will be evening and weekend hours).
- Hourly Rate of $16.30

**Why join the team**:
We pride ourselves on offering a wide variety of benefits to our staff. In joining our team, you can expect:

- A comprehensive benefits package, including health, dental and insurance coverage.
- Commitment to Diversity, Equity and Inclusion across the employee career journey,
- An Employee Assistance Program where you can access counselling and coaching sessions,
- Focus on talent management, including career and skills development,
- Health & Wellbeing activities,

**_We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant._



  • Calgary, Canada GardaWorld Full time

    Your mission at GardaWorld: The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. What are the job benefits we offer you? - Starting wage $29. 00 an hour - Medical benefits after 90 days - Career path planning and advancement opportunities - Paid on-the-job training - Ongoing...


  • Calgary, Canada Steam Dry Canada Full time

    Steam Dry Canada, a division of the Goodwin Group (National Service For Home Depot) is a leader in the home services business (furnace and duct cleaning, carpet cleaning, upholstery cleaning, water heater installations and emergency services) and we are looking for a Call Centre Agent who is a professional self starter to join our team! Steam Dry Canada is a...

  • Call Centre Agent

    1 week ago


    Calgary, Canada Theseed Full time

    The Call Center Agent (NOC 64409) is a highly enthusiastic individual who enjoys helping clients to answer their questions, resolve complaints, address concerns, and promote positive relationships with our donors with the highest degree of professionalism and courtesy.Location: Calgary CentrePosition Type: Seasonal Employment (Canada Summer Job)Hourly Rate:...

  • Call Centre Agent

    1 week ago


    Calgary, Canada Theseed Full time

    The Call Center Agent (NOC 64409) is a highly enthusiastic individual who enjoys helping clients to answer their questions, resolve complaints, address concerns, and promote positive relationships with our donors with the highest degree of professionalism and courtesy.Location: Calgary CentrePosition Type: Seasonal Employment (Canada Summer Job)Hourly Rate:...

  • Call Centre Agent

    1 week ago


    Calgary, Canada Theseed Full time

    The Call Center Agent (NOC 64409) is a highly enthusiastic individual who enjoys helping clients to answer their questions, resolve complaints, address concerns, and promote positive relationships with our donors with the highest degree of professionalism and courtesy.Location: Calgary CentrePosition Type: Seasonal Employment (Canada Summer Job)Hourly Rate:...

  • Call Agent

    3 weeks ago


    Calgary, Canada Dr Bishop and Associates Full time

    Dr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Agent for their Douglas Glen (SE) Administrative location. **Responsibilities**: *Answering incoming and making outbound phone calls *Will have the potential to be cross trained as an Optometric Assistant *Extensive education and learning in...

  • Team Lead, Sorce

    5 days ago


    Calgary, Canada Distress Centre Calgary Full time

    **_Team Lead_** **_ Distress Centre CAA Program at _** **_SORCe_** **_ FTE Contract to March 31, 2024_** **About** **SORCe** - The Safe Communities Opportunity and Resource Centre, or SORCe, is a multi-agency collaborative that connects people experiencing or at risk of experiencing homelessness and/or those with complex barriers such as mental or...

  • On Call/casual Cook

    5 days ago


    Calgary, Canada Kids @ Churchill Park Full time

    Profile of Churchill Park Family Care Society: Churchill Park Family Care Society is a large multi-program not-for-profit child care organization. We have a proud history of providing high quality early learning and child care experiences for children and families in the Calgary area. We are a dynamic organization that makes a positive difference in the...


  • Calgary, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGL **Number of Positions**: 1 **Language**: This role operates in English. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: This is a 12 month temporary/contract position. **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a...

  • Data Center Manager

    Found in: Talent CA C2 - 2 weeks ago


    Calgary, Canada Amazon Data Services Canada, Inc. Full time

    At Amazon, we're working to be Earth's most customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud in Canada, this is your chance to make history. The Infrastructure Operations organization is looking for an individual with proven and...


  • Calgary, Canada The Co-operators Full time

    **Aperçu du poste**: **Entreprise**:CAGC **Nombre de Positions**: 1 **Langue**: Le titulaire de ce poste travaille en anglais. **Modéle de travail**: Hybride **Titre Alternatif**: n/a **Renseignements supplémentaires**: Ceci est un rôle temporaire de 18 mois. **L'opportunité**: Nous sommes une coopérative canadienne de services financiers de...


  • Calgary, Canada The Mustard Seed Full time

    Do you have strong administrative skills and a heart for those experiencing homelessness? We have an opportunity for you. The Mustard Seed is seeking an individual with great attention to detail and excellent communication skills to join our Team in a hybrid position of Community Outreach Operations and Programs Coordinator and Part Time Wellness...

  • Training Specialist

    7 days ago


    Calgary, Canada Voilà Full time

    **Requisition ID**:171796 **Career Group**:Distribution Centre Careers **Job Category**:E-commerce Fulifillment Centre **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:Alberta **City**:Calgary **Location**:4002 CFC Calgary **Postal Code**:T4A 0P7 Voilà is a new team dedicated to launching and scaling...

  • Summer Job

    5 days ago


    Calgary, Canada Calgary Chinese Cultural Centre Full time

    **Responsibilities and Duties** - communicate and work with potential individuals and/or organizations/partners that may be interested in collaborating with the Centre - develop a long-standing relationship with clients/partners of the Centre - work closely with the chief administrator and the rest of the team to complete important tasks and other projects...


  • Calgary, Canada Distress Centre Calgary Full time

    **_System Navigator and Resource Specialist at _** **_SORCe_** **_ Part-time/20 hours per week_** **_ Contract to September 30, 2023_** **_ Start date - immediate_** **About** **SORCe** - The Safe Communities Opportunity and Resource Centre, or SORCe, is a multi-agency collaborative that connects people experiencing or at risk of experiencing...

  • Lowboy Operator

    Found in: Talent CA C2 - 2 weeks ago


    Calgary, Canada ALSA Road Construction Full time

    Job Description The Lowboy Operator is responsible for loading, unloading and transporting heavy equipment and attachments from site to site in a safe and timely manner. May also be called upon to operate other equipment or engage in activities as the company sees fit. Qualifications Minimum 5 years of experience operating a transport or tandem...

  • Hydrovac Operator

    2 weeks ago


    Calgary, Canada Canwest Concrete Cutting Full time

    _Join a company that is a CUT above the rest and start your career today!_ Our Calgary team is looked for Operators that have experience with Hydrovac services. - Our fleet of excavation equipment includes Skid Steers, Mini Hoes, Excavators, Rubber Tired Back Hoes & Dump Trucks. Our excavation services include: Hydrovac Services, post holes / auguring,...


  • Calgary, Canada Calgary Catholic School District Full time

    St. John Reception Centre 15-12 Street NW, Calgary Overall Accountability The Administrative Secretary, Education Centres provides clerical and administrative support to the Supervisor, team members, administration, personnel parents, students, and members of the public. The Administrative Secretary works in a collaborative manner and coordinates with...

  • Building Operator

    3 days ago


    Calgary, Canada YMCA Calgary Full time

    Why should you join our team? YMCA Calgary is actively building healthy communities - join us in creating a better Calgary. YMCA Calgary opened its doors in 1902, since then we have evolved into a vibrant charitable organization that responds to the needs and health of the community. Guided by four core values of honesty, caring, respect and...


  • Calgary, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...