Training Specialist
3 weeks ago
**Requisition ID**:171796
**Career Group**:Distribution Centre Careers
**Job Category**:E-commerce Fulifillment Centre
**Travel Requirements**:0 - 10%
**Job Type**:Full-Time
**Country**:Canada (CA)
**Province**:Alberta
**City**:Calgary
**Location**:4002 CFC Calgary
**Postal Code**:T4A 0P7
Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.
**All career opportunities will be open a minimum of 5 business days from the date of posting.**
**Overview**:
Reporting to the Head of Delivery, the training Specialist will train and evaluate new Delivery Teammates, modify SOP's when required and work with Training Champions to ensure all follow up training with Delivery Teammates is complete.
- Focus on training that demonstrates high quality performance, dedication to safety, consistency and accuracy delivered in a customer focused way;
- Develop SOP’s and training aids to assist/elevate the training program as the needs of the business dictates;
- Provide in class and yard/road training to ensure Delivery Teammates are comfortable diving the vans in a safe manner;
- Provide in class Orientation and facilitate training for Health and Safety and Food Safety to all new and existing teammates;
- Provide clear communication between relevant departments when required including Shunt and Fleet team;
- Ensure all team members follow and demonstrate Sobeys workplace standards, practices and training content in a consistent manner;
- Accurately document and track new hire competency through performance evaluations and training check list(s)Be a member of a dynamic team to refine and improve training procedures;
- Complete appropriate documentation in a confidential manner;
- In conjunction with the Health and Safety and Delivery Operations Management, work dynamically to ensure risk assessments, safe working systems, procedures and policies are in place;
- Provide feedback to the Head of Delivery and Delivery Managers, in order to aid the development of new and existing team members.
**Job Requirements**:
- Experience training collegues or Supervising new staff
- Knowledge of all processes and roles as they pertain to Delivery
- Enthusiasm and passion for sharing skillsand knowledge
- Works well under pressure
- Experience with dealing with challenging situations
- Pro-active
- Ability to work independently and in a team dynamic
LI-POST
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
**We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
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