Customer Success Coordinator
3 months ago
**Customer Success Coordinator [Part Time]**
Reports to: Lab Manager
**About Second Nature**:
We are “Specialists”For over 25 years, Second Nature Dental Innovations has been providing exceptional laboratory service for our clientele. The reason that we have been able to achieve this is our vision.” We specialize in all fixed restorations”. By specializing we have been able to hone our areas of expertise faster and further than those who have not.
Second Nature Dental Innovations serves Dentists throughout Canada including Toronto, Sudbury, Windsor, Montreal, Halifax, Calgary, Winnipeg, Edmonton and Vancouver.
**Description**:
**General Responsibilities**:
**Customer Service**
- Providing exceptional customer service
- Forwarding and connecting incoming calls
- Customer case communications and status updates
- Invoicing
- Scheduling patient appointments
- First point of contact for patients
- Assisting in AR processing
- General housekeeping
**Logistics**
- Shipping and receiving.
- Case preparation.
- Case progress tracking and coordination.
- Production reporting.
- Inventory and pricing maintenance.
**Qualifications**:
- Customer service extraordinaire - background in busy, fast paced customer service roles
- High attention to detail and accuracy
- Customer experience focused approach to problem solving.
- Strong communication skills and an excellent command of the English language
- Excellent time management skills; acts skillfully with a sense of urgency.
- 1-2 years’ experience in customer facing, data entry role in a fast-paced environment preferred.
- Dental background desirable
- Experience working with Microsoft Office Suite of Products
- ERP software experience and knowledge an asset.
- Aptitude for learning technical information.
-
Project Coordinator
5 months ago
Markham, Canada ROCA NETWORKS Full timeAs a Project Coordinator / Customer Success, you will be responsible for managing customer inquiries while also playing a vital role in coordinating various projects within the organization. Your responsibilities will include: - Coordinating and tracking project timelines, tasks, and deliverables. - Facilitating communication between internal teams and...
-
Customer Success Lead
5 months ago
Markham, Canada Dealer-FX Group Full timePosition Summary: Since 2007, Dealer-FX has been transforming how automotive retailers manage their service operations and how they interact with consumers. Through advanced data integrations and mobile technology, Dealer-FX streamlines processes and communication for automotive service departments while delivering convenience, transparency, and trust to...
-
Client Success Coordinator
5 months ago
Markham, Canada Metergy Solutions Inc. Full time**Role**: Client Success Coordinator **Status**: Full Time **Reports to**: Director, Client Success **Division**: Metergy Solutions, Inc. **Location**: Warden Office (Markham, ON) About Metergy Solutions Inc. (“Metergy”) Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners, and...
-
Customer Success Professional
4 weeks ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key Responsibilities:Manage a...
-
Customer Success Professional
4 weeks ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key Responsibilities:Manage a...
-
Customer Success Representative
5 months ago
Markham, Canada Citron Hygiene Full timeGreat companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs...
-
Customer Success Specialist
5 months ago
Markham, Canada Pathway Communications Full time**About us** **Job Title**:Customer Success Specialist **Location**:Markham,Ontario **Job Type**: Full-Time, on-site at Markham **Summary**: As a member of the Customer Success Team, you will be the primary point of contact for our clients, responsible for ensuring their satisfaction and success with our managed IT services. You will work closely with...
-
Customer Success Specialist
1 day ago
Markham, Canada Snappy Innovation Inc. Full timeSnappy Innovation Inc. Snappy, a provider of digital-first, easy-to-deploy restaurant management Software-as-a-Service (SaaS) that allows you to manage every touchpoint of the guest experience using one simple platform. We’re a team of foodies who’ve come together from across Canada to bring innovative technology to restaurants. Restaurants choose...
-
Customer Success Manager
2 months ago
Markham, Canada Bittele Electronics Inc. Full timeBittele Electronics is a well-established and growing electronics company. We take pride in being one of the leading electronics manufacturers in Ontario, Canada. We serve customers worldwide but mainly in the USA and Canada. With production facilities in China and Canada, we are securing a strong brand and reputation in low volume Turn-key PCB assembly in...
-
Customer Success Specialist
5 months ago
Markham, Canada Pathway Communications Full time**About us** **Job Title**: Customer Success Specialist **Location**: Markham, Ontario **Job Type**:Full-Time, on-site at Markham **Summary**: As a member of the Customer Success Team, you will be the primary point of contact for our clients, responsible for ensuring their satisfaction and success with our managed IT services. You will work closely with...
-
Customer Success Professional
4 weeks ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key Responsibilities:Manage a...
-
Customer Success Professional
4 weeks ago
Markham, Ontario, Canada AppleOne Full timeCustomer Success SpecialistOur client, a leading provider of enterprise management software solutions, is seeking a Customer Success Specialist to join their team. As a key member of the Construction segment, you will be responsible for managing a portfolio of clients and providing exceptional support to ensure their success.Key Responsibilities:Manage a...
-
Customer Success Manager
5 months ago
Markham, Canada QBuild Corporation Full time**COMPANY BACKGROUND**: QBuild Corporation is a progressive software developer currently experiencing rapid growth. We specialize in integrating Engineering software to ERP for manufacturing companies. Our business partners include the biggest names in Engineering and Manufacturing, such as SOLIDWORKS, Autodesk, Siemens, Oracle, Microsoft, SAP, etc. ***: We...
-
Customer Success Analyst and Executive Assistant
5 months ago
Markham, Canada Pathway Communications Full time**Job Summary** **Duties & Responsibilities**: **Customer Success roles**: - Understand customer needs and thoughts through regular, proactive interactions - Create performance reports, dashboards, and insights for customers. - Support the service delivery teams to make compelling client presentations. - Provide field feedback to sales, marketing and...
-
Customer Success Professional
3 weeks ago
Markham, Ontario, Canada AppleOne Full timeJob Summary: We are seeking a skilled Customer Success Specialist to join our team at AppleOne. The ideal candidate will have a strong background in Accounting and experience working in the Construction segment of our business. Key Responsibilities: Manage a portfolio of 40-100 clients Work closely with a portfolio manager to ensure client satisfaction ...
-
Customer Success Specialist
3 weeks ago
Markham, Ontario, Canada AppleOne Full timeOur client in enterprise management software solutions is a recognized global leader in over 40 different vertical markets. They are seeking a Customer Success Specialist with an Accounting background to work under the Construction segment of their business.Key Responsibilities:Manage a portfolio of 40-100 clientsWork under the guidance of a portfolio...
-
Customer Success Professional
2 weeks ago
Markham, Ontario, Canada AppleOne Full timeOur client in the enterprise management software solutions sector is a recognized global leader in over 40 different vertical markets. They are seeking a Customer Success Specialist with an Accounting background to work under the Construction segment of their business.Key Responsibilities:Manage a portfolio of 40-100 clientsWork with a portfolio...
-
Talent Success Coordinator
5 months ago
Markham, Canada Foray Group Full time**Position Title**: Talent Success Coordinator **Hours**:Mondays, Wednesdays, and Fridays: 7:30 a.m. - 3:30 p.m. Tuesdays and Thursdays: 12:30 p.m. - 8:30 p.m. **Reports to**: Director of Business Development **The Organization** **The Role** The Talent Success Coordinator will act as the primary coordinator for staff to be connected with shift...
-
Customer Success Manager
5 months ago
Markham, Canada GPS Tracking Canada Inc. Full time**WHO WE ARE**: At GPS Tracking Canada, we help companies with vehicles save money on fuel and labour costs, and increase customer service by providing vehicle tracking solutions that report live and historical vehicle locations as well as many more features that measure vehicle use, employee productivity and customer service. **PLEASE DO NOT APPLY TO THIS...
-
Customer Success Consultant
5 months ago
Markham, Canada Silver Chef Full time**Join our Team!** SilverChef is looking for a Bilingual Customer Success Consultant to join our Markham office! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is...