Night Auditor/front Desk Agent

2 weeks ago


Ajax, Canada Homewood Suites by Hilton Toronto Ajax Full time

Job Overview:
**Duties**:

- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations
- Process payments and maintain guest accounts
- Ensure the front desk area is clean and organized

**Experience**:

- Previous experience in a similar role, preferably in a hotel setting
- Proficiency with phone systems and strong phone etiquette
- Excellent customer service skills with a focus on hospitality
- Ability to communicate effectively with guests and team members
- Experience in guest services or front desk operations

This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you have a passion for providing exceptional service and enjoy working in a fast-paced setting, we would love to hear from you.

**Job Types**: Part-time, Permanent

Pay: From $19.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- On call
- Weekends only

Application question(s):

- Are you available to work overnight shifts from 11PM-7:30AM?
- Are you available to work evening shifts from 3PM-11:30PM?
- Are you available to work weekends and holidays?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-05-17
Expected start date: 2024-05-20



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