Dispatch Coordinator/administrative Assistant

2 days ago


Surrey, Canada Dogwood Ltd Full time

Dogwood Ltd. is looking for a **Dispatch Coordinator/Administrative Assistant **to join our team in Surrey, BC to coordinate and dispatch our in-house technicians and subcontractors in Alberta.

We work on commercial renovations, tenant improvements and facility maintenance for renowned businesses who trust in the quality of our work.

The Dispatch Coordinator/Administrative Assistant performs a variety of dispatching and administrative tasks. The person in this position is responsible for coordinating in-house technicians and subcontractors, scheduling service work and projects, and ensuring the ordering of materials and equipment. If you are highly customer-oriented and have an understanding of the trades and construction industry, we would love to hear from you.

**Why work for us**:

- **Teamwork, communication, cooperation, diversity & inclusion**:

- **Competitive wages**:

- **Benefits (extended health, dental, vision, life insurance, disability insurance, travel medical insurance, employee-assistance program)**:

- **Paid personal days in addition to vacation time and sick time**:

- **Hybrid work-from-home option after probationary period**:

- **Semi-flexible start times**:

- **Opportunities for growth / career path**:

- **Continued education / Tuition reimbursement**

**MAIN RESPONSIBILITIES**:

- Performing a variety of administrative and dispatch functions.
- Assisting the team with scheduling and coordinating the workflow of our Alberta technicians and subcontractors.
- Sourcing new subcontractors and vendors and adding them to Salesforce.
- Gathering quotes from various types of subcontractors.
- Supporting the preparation of quotes.
- Updating subcontractor and vendor spreadsheets.
- Following up on the WCB insurance for subcontractors.
- Following up on contracts and their submission.
- Reviewing WIP (work in progress) and requesting weekly paperwork from subcontractors.
- Creating work orders in internal system.
- Coordinating and communicating effectively with team members and other branches.
- Responsible for creating new client accounts in Salesforce.
- Responsible for communicating all relevant information between clients and subcontractors.
- Sending completion details to customers on a daily basis through their requested portals.
- Supporting the tracking of service work and ordering materials and supplies for small to medium size projects.
- Shared responsibility for emergency after-hour calls as per the branch’s rotation schedule.
- Assisting in calculating time and materials on work orders and prepare for invoicing.
- Responsible for scheduling repairs and maintenance on tools and equipment.

**QUALIFICATIONS / REQUIREMENTS**:
**Required Experience**:

- 5+ years of experience as a service dispatcher in the construction or trades industry
- 2 years of administrative experience
- Some supervisory experience

**Required Knowledge, Skills and Abilities**:

- Strong computer skills in Microsoft Office (Excel, Word, Outlook)
- Knowledge of Salesforce an asset
- Strong organizational skills
- Resourceful
- Strong interpersonal skills and a level of professional assertiveness with the ability to establish and maintain effective working relationships
- Strong communication skills - written and verbal
- Ability to prioritize tasks and to solve problems effectively

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you live in Surrey, BC or any surrounding cities/areas?

**Experience**:

- dispatching: 5 years (required)
- administrative: 2 years (required)

**Language**:

- English fluently (required)



  • Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC has an opening for a **Trades** **Dispatcher / Service Coordinator**. We provide commercial renovations and facilities maintenance to renowned commercial clients / businesses. The Trades Dispatcher/Service Coordinator performs a variety of administrative and dispatching tasks. The person in this position is responsible for...

  • Dispatcher

    2 months ago


    Surrey, Canada BCW Traffic Management Ltd. Full time

    **POSITION OVERVIEW** BCW Traffic Management Ltd. is a leading traffic control company in BC looking for an experienced Dispatcher who will work closely with ownership and management team in the pursuit of successful execution of projects. As a key member of the operations team, the Dispatcher will have the opportunity to have influence on daily operations....

  • Dispatch Coordinator

    3 months ago


    Surrey, Canada C&D Logistics LTD. Full time

    As a Dispatch Coordinator, you will be part of a team that delivers exceptional customer service to all our clients; large or small and be an advocate for our 30-30 Service Standard. Our team achieves this by diligently processing every quote request, formulating delivery options and providing the best optimal logístical solutions for our clients in the...

  • Dispatch Coordinator

    7 months ago


    Surrey, Canada C&D Logistics LTD. Full time

    As a Dispatch Coordinator, you will be part of a team that delivers exceptional customer service to all our clients; large or small and be an advocate for our 30-30 Service Standard. Our team achieves this by diligently processing every quote request, formulating delivery options and providing the best optimal logístical solutions for our clients in the...


  • Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC has an opening for a **Trades/Construction** **Dispatcher.** Dogwood Ltd. provides commercial renovations and facilities maintenance to businesses mainly in the grocery and retail industry, pharma, restaurants, and financial sector. The Trades/Construction Dispatcher performs a variety of administrative and dispatching tasks. The...

  • Dispatcher

    11 hours ago


    Surrey, Canada A.S.T. & LOGISTICS INC. Full time

    We are looking for a Dispatcher at our Surrey ,BC location. Job responsibilities: - Coordinating and scheduling of daily deliveries and pick-ups. - Complete customs documents for cross-border shipments. - Directing the activities of 15-20 drivers across several sites. - Choosing the most cost-effective options to safely serve customers. - Create, update...


  • Surrey, Canada Nanak Foods Full time

    Punjab Milk Foods is looking to hire 2 Administrative Assistants to perform the administrative duties of their dairy-based foods & Sweets manufacturing business. The applicant should have adequate experience to record all operations and monitor the movement of products and ensure administrative work in an effective manner. **Shift Timings**: 8 hours...

  • Dispatcher

    7 months ago


    Surrey, Canada Pro Max Trucking Ltd. Full time

    Knowledge of cross border dispatching regulations and practices - Knowledge of highway trucking and associated rules and regulations - Assist driver with routing directions and communicate proper execution. - Schedule and dispatch drivers to pick up and deliver loads to and from customers - Coordinate and modify daily routes to accommodate the needs of...

  • Dispatch Assistant

    7 months ago


    Surrey, Canada Transco Freightways Ltd Full time

    **Are you looking for a Job? Come check out Transco** Our clients, staff, drivers, and suppliers are to be treated with respect with the realization that our company would prosper based on a very simple philosophy of Integrity, which is so often forgotten in our fast-paced world around us. Currently seeking a Dispatch Assistant At Transco, our Customers and...


  • Surrey, Canada American Eagle Carrier Inc. Full time

    We are currently seeking a Highway Dispatcher/Logistics Coordinator to join our team. This role will be an integral part of the day to day operations of our trucking company. **Responsibilities**: - Plan, schedule and dispatch drivers in real-time through computer-based dispatch/satellite system for on-time pick-ups and deliveries. - Maintain working...


  • Surrey, Canada American Eagle Carrier Inc. Full time

    We are currently seeking a Highway Dispatcher/Logistics Coordinator to join our team. This role will be an integral part of the day to day operations of our trucking company. **Responsibilities**: - Plan, schedule and dispatch drivers in real-time through computer-based dispatch/satellite system for on-time pick-ups and deliveries. - Maintain working...

  • Dispatch Mgr

    3 months ago


    Surrey, Canada AFL Telecommunications LLC Full time

    America Fujikura Limited (AFL) is actively seeking a highly organized and detail-oriented Dispatch Manager to join our team. POSITION OVERVIEW: The Dispatch Manager is responsible for managing the daily operations of the dispatch team to ensure efficient and effective workload scheduling for our workforce of installation and repair technicians. This role...

  • Dispatcher

    7 months ago


    Surrey, Canada AFL Telecommunications LLC Full time

    America Fujikura Limited (AFL) is seeking for a 'Dispatcher' for our Canadian Operations in Surrey, British Columbia. Under the direction of the Dispatch Manager, the Dispatcher will be responsible for dispatching field based technicians professionally, efficiently, and with a high degree of quality. In addition, the incumbent will be responsible for...


  • Surrey, Canada Leavitt Machinery Full time

    Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and...

  • Dispatcher

    3 weeks ago


    Surrey, Canada BRIGHT LINK TRUCKING LTD Full time

    **Job Overview** **Responsibilities** - Coordinate daily dispatch operations to ensure timely delivery of shipments. - Communicate effectively with drivers, suppliers, and customers to provide updates and resolve any issues that may arise. - Utilize transportation management systems to track shipments and optimize routes. - Analyze shipping and receiving...

  • Dispatcher

    3 months ago


    Surrey, Canada AFL Telecommunications LLC Full time

    America Fujikura Limited (AFL) is looking for 2 Dispatchers who is passionate about innovation and sees learning as a continuous journey. Join the AFL Dispatch team and leverage your expertise to manage workforce schedules effectively in a diverse, inclusive environment where you can be your authentic self. HERE’S WHAT THE SUCCESSFUL CANDIDATE SHOULD...


  • Surrey, Canada American Eagle Carrier Inc. Full time

    We are currently seeking a Highway Dispatcher/Logistics Coordinator to join our team. This role will be an integral part of the day to day operations of our trucking company. **Responsibilities**: - Plan, schedule and dispatch drivers in real-time through computer-based dispatch/satellite system for on-time pick-ups and deliveries. - Maintain working...

  • Dispatcher

    2 months ago


    Surrey, Canada Coastal Pacific Xpress Full time

    **Job description** Do you possess 3-5 years of Dispatching Experience, in the Long Haul Trucking/Logistics sector? Are you able to provide exceptional customer service to Drivers, and handle the pressure that comes along with on-time Dispatching? Do you enjoy planning routes, coordinating trips, and ensuring customer needs are met on a timely basis? If you...

  • Dispatcher

    7 months ago


    Surrey, Canada Transerve Logistics Inc. Full time

    **Job Duties: - ** - Scheduling truck drivers to collect packages and shipments or make freight deliveries ▪ Being in touch with the customers about delivery details such as pickup or delivery times, and handling special requests ▪ Planning delivery routes and making changes as and when required ▪ Creating dispatch documents along with generating...

  • Dispatch Manager

    6 months ago


    Surrey, Canada First Transit Canada Full time

    **Job Purpose**: The Dispatch Manager is responsible for the planning, organization, and routing weekly and monthly trips to ensure successful delivery of across the transit system. Working closely with booking, scheduling and operations within a matrix organization, this position ensures that robust dispatch processes are developed and followed, ensuring...