Supervisor, Venue Presentation

5 months ago

Toronto, Canada MLSE Full time

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Reporting to the Manager of Guest Services, Venue Presentation, you will be jointly responsible for all venues' overall cleanliness, detail, servicing, resources, care, and maintenance. This position's general focus and responsibility is to ensure standardized training and documented systems have been established, implemented, and maintained. You will cultivate the positive growth of the department, its colleagues, and leaders as measured by our guest experience (Elevate program), brand standards (internal and external audits), and colleague experience (Employee Engagement Survey).
- Establish goals, measurements, and results for the department supervisors along with the housekeeping staff.
- Develop and update job descriptions, job task checklists, and standard operating procedures for all department supervisors and housekeeping staff.
- Supervise equipment and supply usage and place orders based on departmental needs.
- Meet with various vendors to discuss all matters relating to the housekeeping department.
- Prioritize, implement, and supervise all deep cleaning and job cycle projects for the facility.
- Schedule, train, assign, review, and evaluate the work of assigned staff.
- Prepare and maintain required housekeeping records and reports.
- Assign responsibility, take corrective action, demonstrate leadership, evaluate, mentor, and motivate the housekeeping supervisory team and staff.
- Supervise with facts, focus on results, provide clear direction, and encourage innovations.
- Oversee equipment, tags, and reports deficiencies.
- Complete building inspections to ensure tasks are completed, MLSE cleaning standards are met, and adherence to cleaning procedures.
- Monitor and revise departmental health and safety tools, including WHMIS training programs, as needed.
- Ensure a safe work environment is maintained and that all colleagues are committed to working safely.
- Ensure adherence to MLSE service standards and policies.
- Perform other duties as required.

**Qualifications**:
- Available to work overnight / statutory holidays.
- A university or college degree, preferably in hospitality management is an asset.
- Housekeeping management experience with thorough knowledge of modern cleaning practices and equipment is an asset.
- Ability to supervise, lead, and balance multiple priorities/tasks.
- Clear verbal & written communication skills.
- Must be able to lead team-building, morale, and service culture within the department.
- Arena/multi-purpose facility experience preferred.
- Ability to work while under pressure; meet tight deadlines.
- Previous experience in a unionized work environment is beneficial.
- Must be highly organized, energetic and possess the ability to get the job done
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

  • Venue Supervisor

    6 months ago

    Toronto, Canada Eatertainment Catering & Events Full time

    **DESIGN EXCHANGE** **VENUE SUPERVISOR** - ____________________ **JOB DESCRIPTION** Looking to be a part of a passionate team of event and catering professionals? As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly...

  • Venue Supervisor

    6 months ago

    Toronto, Canada The Globe and Mail Full time

    **COMPANY OVERVIEW**: The Globe and Mail is a national icon and Canada’s most recognized media brand. We’re also an international award winner for data visualization, design, and creative storytelling. A digital innovator with a global client list for our in-house AI-powered optimization, prediction and automation platform. And a place where Canadians...

  • Venue Coordinator

    6 months ago

    Toronto, Canada Eatertainment Catering & Events Full time

    **DESIGN EXCHANGE** **VENUE SUPERVISOR** - ____________________ **JOB DESCRIPTION** Looking to be a part of a passionate team of event and catering professionals? As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly...

  • Venue Coordinator

    6 months ago

    Toronto, Canada Eatertainment Catering & Events Full time

    **DESIGN EXCHANGE** **VENUE SUPERVISOR** - ____________________ **JOB DESCRIPTION** Looking to be a part of a passionate team of event and catering professionals? As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly...

  • Senior Venue Planning Manager

    3 weeks ago

    Toronto, Ontario, Canada MLSE Full time

    Job DescriptionThis pivotal role supports MLSE's business units and collaborates with business leaders to drive capital projects organization-wide. The primary focus is managing building renovation projects within our venues, ensuring compliance with Ontario's building codes and required permitting.As a key player, you will be directly responsible for...

  • Senior Project Manager

    4 weeks ago

    Toronto, Ontario, Canada MLSE Full time

    MLSE Venue Planning Project Manager RoleThe MLSE Venue Planning Project Manager will play a pivotal role in supporting our business units and collaborating with leaders to drive capital projects across the organization. This role will focus on managing building renovation projects within our venues, ensuring compliance with Ontario's building codes and...

  • Venue Design Lead

    3 weeks ago

    Toronto, Ontario, Canada Live Nation Canada, Inc. Full time

    Live Nation Canada, Inc. is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.Live Nation Concerts is the largest...

  • Project Director, Venue Operations

    4 weeks ago

    Toronto, Ontario, Canada MLSE Full time

    About the JobThis role is pivotal in supporting MLSE's business units and collaborating with business leaders to drive capital projects across the organization.The primary focus will be managing building renovation projects within our venues, along with other projects, ensuring compliance with Ontario's building codes and required permitting.Key...

  • Project Manager, Venue Planning

    1 month ago

    Toronto, Canada MLSE Full time

    Job DescriptionThis role is pivotal in supporting our MLSE’s business units and collaborating with business leaders to drive capital projects across the organization. The primary focus will be managing building renovation projects within our venues, along with other projects, ensuring compliance with Ontario’s building codes and required permitting.You...

  • Bartender - Event Venue

    4 weeks ago

    Toronto, Ontario, Canada Auberge du Pommier Full time

    Company OverviewVillage Loft is a modern event venue located in the heart of North York. With its exposed brick walls, wood beams, and large windows, it offers a stylish and flexible backdrop for various events.Job SummaryWe are seeking a skilled Bartender to join our team. As a Bartender, you will be responsible for creating a positive guest experience by...

  • Key Employee Supervisor

    3 months ago

    Toronto, Canada Arcadian Full time

    **Company Description** One of Toronto’s most sought-after event venues, this event complex exudes historic charm and modern sophistication in its two distinct venues — the revitalized Arcadian Court and the contemporary Arcadian Loft. The grand Arcadian Court has been restored to its art deco glory, featuring modern amenities, creating a flexible...

  • Talent Supervisor, Broadcast and Game Presentation

    6 months ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Key Employee Supervisor

    6 months ago

    Toronto, Canada Arcadian Full time

    Company Description One of Toronto’s most sought-after event venues, this event complex exudes historic charm and modern sophistication in its two distinct venues — the revitalized Arcadian Court and the contemporary Arcadian Loft. The grand Arcadian Court has been restored to its art deco glory, featuring modern amenities, creating a flexible...

  • Operations Supervisor

    1 month ago

    Toronto, Canada CBCRadio-Canada Full time

    Position Title: Operations Supervisor (Media Presentation) (T & I) (On-site) Status of Employment: Permanent Position Language Requirement: English Language Skills: English (Reading), English (Speaking), English (Writing) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple...

  • Senior Venue Design Professional

    3 weeks ago

    Toronto, Ontario, Canada Live Nation Canada, Inc. Full time

    **About Us**Live Nation Canada, Inc. is the leading live entertainment company in North America.We are a global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.Our team includes Live Nation Concerts, the largest provider of live entertainment in the world, promoting more than 40,000 shows and 100+...

  • Coordinator, Game Presentation

    5 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Game Presenter

    6 months ago

    Toronto, Canada ROFY Full time

    Job Description: Showcase your vibrant personality as a Game Presenter! Present our exciting table games from the comfort and safety of our private, state-of-the-art studios. You’ll host iconic casino games like Baccarat and Roulette, with unlimited virtual players from all around the world. Best of all, no experience is required! Our incredible Training...

  • F&b Venues Server Full Time

    6 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Full Time, F&B Venues **Job Number** 24033305 **Job Category** Food and Beverage & Culinary **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and...

  • Event Presentation Specialist, Event Experience Team

    3 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Game Presenter

    6 months ago

    Toronto, Canada Pragmatic Play Full time

    **About Us**: Pragmatic Play is a leading game developer providing player favorite's to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, we offer a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated...