Salesforce Marketing Cloud Administrator
5 months ago
**Position Summary**
**Key Accountabilities**
- Serve as the primary Salesforce Marketing Cloud Administrator.
- Maintain contact data between Marketing Cloud and Salesforce.
- Collaborate with the Marketing team on account-based marketing strategies supporting our GTM motion.
- Work with functional business leads to define suitable processes to support operational, administrative, and change management activities related to Marketing Cloud.
- Design dashboards and reports to analyze effectiveness of campaigns.
- Develop training and documentation to enable and support marketing team activities within Marketing Cloud.
**Skills/Qualifications**
- 3+ years of experience in Salesforce Marketing Cloud
- Proficient in Marketing Cloud Connect
- Experience with Marketing Cloud data models, including Contact Model, Data Views and Data Extensions
- Knowledge of Salesforce Sales Cloud data models.
- Proven ability to design and implement new processes and facilitate user adoption
- Strong understanding of Salesforce Marketing Cloud best practices and functionality
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Previous experience working in a SCRUM or agile environment preferred
- Experience in planning, segmentation, targeting, execution, and analysis of marketing campaigns
- Excellent project management skills
- Demonstrated ability to meet deadlines and prioritize simultaneous requests
- Creative and analytical thinker with strong problem-solving skills
- Must demonstrate exceptional verbal and written communication skills
- Must demonstrate an ability to communicate effectively at all levels of the organization
**Additional Assets**
- Web development (HTML, CSS, Javascript)
- AMPscript and SSJS scripting languages
- Marketing Cloud SOAP and REST APIs
- Additional Salesforce platform certifications
- Experience with project management tools such as Jira and Confluence
- Experience with building or maintaining integrations between different business systems
**Perks and Benefits**
- Comprehensive health benefits starting on day one
- RRSP Matching Plan
- Variable Incentive Plan
- Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
- Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
- Internet subsidy and a remote work allowance
- Enhanced paternity and maternity leaves
- Unlimited vacation policy
- Wellness offerings (Fitness, Mindfulness)
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