Relationship Manager, Salesforce Managed Services
7 months ago
Job Summary:
**Key Responsibilities**:
- **Salesforce Configuration and Maintenance**:
- Tailor Salesforce to align with our unique company procedures.
- Enhance and uphold current Salesforce functionalities.
- Guarantee system security and data integrity.
- **Client Support and Management**:
- Handle Salesforce-related activities for major clients.
- Offer training and support to client organizations' users.
- Create and sustain customized documentation and reports for clients.
- **Data Management and Reporting**:
- Ensure data within Salesforce is accurate and comprehensive.
- Develop and oversee reports and dashboards.
- Utilize data analysis for strategic planning and decision-making.
- **Project Management**:
- Cooperate with internal teams on Salesforce-focused projects.
- Manage project timelines and deliverables efficiently.
**Qualifications**:
- Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.
- Preferred: Salesforce Administrator Certification.
- Minimum 2 years of experience in Salesforce Administration.
- Proficiency in Salesforce CRM and its modules.
- Experience managing CRM systems for financial entities or comparable high-profile clients.
- Strong skills in analysis, problem-solving, and communication.
- Exceptional abilities in training and supporting users.
**Salary**: $60,000.00-$75,000.00 per year
**Benefits**:
- Company events
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Salesforce: 1 year (preferred)
- Customer relationship management: 1 year (preferred)
Work Location: Remote
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