Salesforce Administrator
4 weeks ago
Job Description:
- Job Description:
The Salesforce Administrator will be responsible for assisting and supporting over 1500 Phreesia employees with their everyday use of Salesforce. They will respond to and address issues with the Platform, handle access provisioning, and work with both developer and product owners to increase the quality of Phreesia’s Salesforce Orgs. This person will interface directly with internal employees and work to solve issues, identify areas of improvements, improve documentation, and additional activities
- What You’ll Do:
- Perform weekly operational duties in support of Salesforce, including troubleshooting access issues, new hire configuration, data loads, etc.
- Respond to employee’s questions and issues, provide training and support including proper documentation to end users including creating runbooks and troubleshooting guides for issues
- Assist operational teams to build out reports & dashboards
- Report on performance including customer satisfaction, first response, and resolution times
- What You'll Bring:
- Bachelor’s degree and 3-5 years of experience as a Certified Salesforce Administrator
- Salesforce Administrator Certification required, Advanced Administrator Certification preferred
- Proven ability to design & implement new processes and facilitate user adoption
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Preferred experience with source-control based deployments including Git and/or Gearset and experience with CPQ and/or Tableau CRM is a plus
Base pay for US is $70,000 - $95,000 USD, depending on qualifications. In addition, Phreesia also offers equity as part an attractive & comprehensive Total Rewards package.
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit
- Top-rated Employee Benefits:
- Remote First: 100% Remote work + home office expense reimbursements+ monthly allowance for cell phone, internet and wellness.-
- Top of market rewards: Competitive compensation + equity grants for all employees-
- Take time when you need time: Unlimited PTO + company holidays-
- Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets) starting day one-
- Care about your families: Generous top-up for parental leave benefits-
- Support personal development: Continuing education and professional certification reimbursement-
- Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.-
- Giveback to community: Local in-person volunteer events, and give back programs to our communities.-
- Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items-
- Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.- We strive to provide a diverse and inclusive environment and are an equal opportunity employer._
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