Product Manager

3 days ago


Remote, Canada NTT DATA Full time

Location: Canada, full remote.

Our Salesforce Product Managers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Product Managers will provide our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.

**Once You Are Here, You Will**:
Work closely with our business stakeholders, product managers, and engineers to comprehend the business processes at a detailed level.
Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions and detailing out the user stories in the agile sprints for the scrum team to work upon.

Attending daily stand-ups, story-pointing meetings, sprint planning, and retrospectives to ensure progress on requests and removal of blockers.

Identifying business process improvements and opportunities for automation.

Documenting work using flow charts, written descriptions, screenshots, and videos.
Participating in roadmap planning and identifying touch points in multi-cloud implementations.
Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.

**Required Experience**
6+ years of experience in enterprise software as a Product Owner or Product Manager.

2+ years' experience in Sales Planning and Territory Management within the Salesforce ecosystem.

Experience with delivering product features within the Salesforce ecosystem is a must - (Sales Planning/Territory Management expertise)

Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.

Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline.

**Certifications**

Salesforce Administrator certification.

Certified Product Owner OR Salesforce Business Analyst

**Ideal Mindset**:
Encouragement. You are the leader and provide motivation, direction, and support to your team.

Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.

Strong work ethic. You are a team player and lead by example.

LI-CDTS

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



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