Revenue Operations Expert: Sales

6 months ago

Toronto, Canada Roofr Full time

We're growing quickly, and we're looking for exceptional people to join us on this incredible journey.

We are obsessed with building the most trusted roofing platform in the world so our customers can power their growth with intelligence. Roofr is the all-in-one sales toolbox for roofers, including instant customizable aerial roof measurements with a drone, satellite, or blueprints imagery In addition, our clients have the ability to immediately create visually stunning, robust and automated proposals that help create a great client experience leading to a higher close rate. Our future roadmap is clear and filled with exciting products such as payment processing, consumer financing, workflow automation, and more

Our Mission is to ensure every family has access to protect their home with an affordable roof. We have an amazing culture, great founders, and strong financials. This is a great opportunity to be a part of an extraordinary start-up that is already successful, yet early enough to offer its team members significant growth, equity, and an opportunity to make an impact.

We are looking for a Revenue Operations Expert to help drive operational excellence and efficiency within our dynamic revenue organization. As a pivotal member of our team, you will play a critical role in streamlining our revenue processes, optimizing technology tools, and ensuring seamless data management. If you are passionate about leveraging your expertise to enhance our revenue operations, this is an exciting opportunity to make a significant impact within our organization.

**What You'll Get to Do**:
**Solution Development**:Identify and develop innovative solutions that address operational challenges and improve the overall efficiency and effectiveness of the Sales and Customer Success teams.

**Process Streamlining and Automation**: Drive efficiency and productivity by implementing automation and technology solutions that streamline processes, minimize manual work, and enhance overall team productivity.

**Hubspot Expertise**:Serve as a proficient expert in both Hubspot Marketing Hub and Hubspot Sales Hub, employing these platforms to drive revenue growth and streamline operational efficiency. You will be responsible for the creation, maintenance and management of pipelines, workflows, custom views, templates, playbooks, lists, etc for all Sales & Success team initiatives.

**Tool Management and Optimization**: Take ownership of managing and optimizing a range of essential tools, including Aircall, Sakari, Gong, some aspects of Stripe, Hippovideo, Guru, etc, ensuring these systems integrate seamlessly with the organization's workflow. Your goal will be to increase adoption of some tools by implementing structure that blends seamlessly with Sales & Success flows, as well as ensuring correct usage of these tools, staying up to date with new features and maintaining relationship with reps from these tools.

**Sales and Customer Success Experience**: Leverage past experience in sales or customer success roles to understand the unique needs and challenges of the respective teams, thus offering targeted support and insight. You will work with leaders and individual contributors across these teams to inform your roadmap, include them as consultants in initiatives, leverage them for testing of new initiatives and implement their feedback in order to ensure you are positively contributing to their overall success.

**Collaboration with Revenue Enablement Specialist**: Work closely with the Revenue Enablement Specialist to facilitate seamless training on new tools and processes.

**Documentation**: Create and maintain comprehensive documentation for all tools, systems, and processes, ensuring easy accessibility for team members and stakeholders.

**Collaboration with Revenue Operations Lead**: Collaborate with the Revenue Operations Lead to ensure accurate, consistent, and reliable data flow across various systems, aiding in strategic decision-making through insightful data interpretation. You'll be responsible for ensuring the tools you take ownership of, as well as the processes and automations you put in place follow data integrity procedures. You will be consulted for lead and health scoring insights and will be expected to leverage data for decision making as well as to track the impact of your initiatives.

**Ad hoc projects**: Jump in where needed - we're an early stage startup, things change every day. New projects pop up, tasks get deprioritized and reprioritized - you will jump in where needed.

**What You'll Bring to the Role**:

- Minimum 3 years of experience in a revenue operations or sales operations role with a strong focus on HubSpot
- Minimum 1 year in an Account Executive, Account Management or Customer Success role (ideally at a high growth SaaS startup, with a subscription model)
- Hubspot expert/admin
- Experience owning, implementing and optimizing Sales & Success tools such as; phone systems, video sales tool

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