Revenue Operations Analyst

6 months ago

Toronto, Canada Boxhub Full time

Hi, I’m Alif Mollick, the Revenue Operations Manager at Boxhub - Boxhub is committed to revolutionizing the container trade industry and the usage of shipping containers. We do this by leveraging existing and new technology and disrupting outdated systems. In our RevOps part of the org, we are building foundational systems for our revenue-generating teams that let us grow our container trade in more innovative, faster and more scalable ways than anyone else in the industry. For my part, I bring end-to-end implementation expertise and scalable process design to the table, as well as an exceptional amount of cross-functional experience and knowledge.

To further fuel our growth, I’m looking for a RevOps Analyst who can help us do more faster. I’m looking for someone hungry for rapid growth, solution-oriented and absorbs knowledge like a sponge - you’ll be working with Marketing, Sales, CS and Fulfillment Ops every day (and sometimes the Tech team), so it’s a lot to learn You should be the type of person who can look through the chaos of operational problems and think of potential solutions immediately. Don’t know the tools? That’s ok - tools are easily teachable, but problem-solving skills are not. While CRM management and report reviews are part of your routine, you'll also have daily opportunities to innovate and address identified problems. While our primary focus is supporting sales, we also contribute to the growth of our self-serve business. The overarching goal for the RevOps team is to accelerate every other team's performance.

**Our Mission**

Shipping containers transport 90-95% of the world’s goods. Without them, the global supply chain would grind to a halt. Our reliance on them is incredible — but the way they’re traded isn’t.

At Boxhub, we’re on a mission to make shipping container trade easy and efficient for everyone. We believe greater access to retired shipping containers can help people live smarter, entrepreneurs create quicker, and businesses grow faster. By extending the life of shipping containers and reducing the carbon-heavy practice of empty repositioning, our vision is to build a more sustainable world — one container at a time.

Boxhub is well funded by some of the most successful investors in the tech industry, founded by long-term shipping industry experts, and led by award-winning entrepreneurs. We recently closed a Series A and are looking for new team members who are as passionate as we are about changing the shipping industry.

**Your Mission**:

- Refining the sales process using our tools to improve sales velocity
- Providing support to sales-adjacent teams (Marketing, Customer Success, Fulfillment Ops) by creating systems that fix current roadblocks and are also scalable for future growth
- Building solutions that help our Marketing and Customer Success team optimize spend and lower resolution costs
- Analyzing datasets to provide statistics and benchmarks that can be used to better understand the trajectory of our business and areas for improvement, providing data-driven insight
- Documenting processes as they are built to ensure that we can easily share knowledge with other teams
- Creating impactful training and enablement materials for Sales and CS teams to decrease our time to ramp up new team members
- Aligning processes cross-functionally so that each stakeholder is being considered in the long-term growth of any business initiatives

**What You Bring to the Table**:

- You have experience in implementing and managing sales, marketing or customer success operational processes
- You have experience in CRM management (we use HubSpot, but you don’t have to be a HubSpot power user)
- You love data and embed data-driven analysis and insights into your approach to problem-solving and suggesting solutions
- You’re a solution-oriented individual who likes thinking through complex problems
- You are good at prioritizing your tasks - you’ll have an endless list of things to do at varying priority levels
- You have strong communication skills and can build stories around your data analysis to any level of the organization, and you’re also able to break down technical concepts to non-technical team members

**The Interview Process**:

- 1: 30-minute interview with Simran Sidhu (People & Culture Advisor)
- 2: 30-minute interview with Alif Mollick (RevOps Manager)
- 3: Work on a take home case study
- 4: 60-minute interview with Alif Mollick & Tarun Somani (COO) to show off your work
- 5: 30-minute cultural interview with Max Birner (CEO)
- 6: Reference Check & Offer \uD83E\uDD73

**What Boxhub Offers**:

- Highly competitive salary depending on experience and commission
- Stock Options
- Fantastic opportunity to help build and grow with a funded company at an early stage
- 4 weeks of annual vacation
- Comprehensive healthcare benefits plan, including dental & vision & spending account you get access to on day 1
- Free access to Maple and Head

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