Administrative Associate

6 months ago

Ottawa, Canada Engel & Völkers Ottawa Central Full time

**About us**

The world of Engel & Völkers was created and continues to grow around the mission to possess the highest levels of competency and client service. Every individual who is part of Engel & Völkers, at every level and in every location, embodies an ethos of leadership. It's this mindset that upholds the highest standards expected by our clients and our communities. At Engel & Völkers success is achieved and decisions are made with one key factor in mind: our people. We are a force of many, not simply a few.

The Team at Engel & Völkers Ottawa Central is proud to be a part of the global Engel & Völkers network and we strive to be the best amongst the best.

We seek a highly motivated and organized individual to join our team as a Sales and Administrative Associate. In this role, you will provide comprehensive sales support to agents, John King and Zoë Van Wyck. As a licensed real estate agent, you will play a crucial role in facilitating all aspects of our business, ensuring smooth operations, exceptional client experiences, and successful transactions.

The compensation for this position is a base salary, bonuses for each closed transaction, a car allowance, and a commission split structure for transactions you conduct, with variable splits dependent on the origin of the lead (from Team or your own sphere of influence).

**Responsibilities**:

- Oversee John King's client database, including past relationships and client touches
- Work to ensure effective client tracking and systems in the CRM platform, Lofty (formerly CHIME)
- Manage John's schedule and coordinate and confirm appointments
- Oversee the details of new listings, including preparing listing files and necessary paperwork
- Conduct client touch points, ensuring excellent customer service and relationship building
- Provide coverage and support to clients when John King is out of town or unavailable
- Assist with all paperwork for real estate transactions
- Prepare and execute Broker Open Houses, coordinating logistics and ensuring a seamless experience
- Coordinate and work with home stagers for client consultations and the home being prepared for market
- Liaise with photographers
- Coordinate the installation of signs, and perform installation of lockboxes and toppers
- Write and prepare property exposés
- Prepare weekly showing feedback reports for clients
- Be the designated agent for John’s Listings and Buyers
- Assist with John and his Buyer Clients as needed; showings, inspections, offer preparation and negotiations
- Work and develop your own SOI (sphere of influence) to build your network of clients

Skills & Requirements:

- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Enjoy a fast-paced and dynamic environment
- Strong organizational skills with the ability to multitask and prioritize tasks
- Proficiency in using office software such as Google Suite, Matrix, GEOWarehouse and WebForms; Knowledge of NexOne and Lofty (formerly CHIME) is considered an asset
- Car and valid Drivers License
- Valid Ontario Real Estate License

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

**Salary**: $50,000.00 per year

**Benefits**:

- Company events

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Real Estate: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Ontario Real Estate License (required)

Work Location: In person

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