Associate, Office Administration

6 months ago

Ottawa, Canada Acera Insurance Full time

We put our people first. As an employer of choice, Acera Insurance, formerly Smith Petrie Carr & Scott Insurance Brokers, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._
- Our people are:_
- _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._
- _Empowered with a sense of accountability and autonomy to take ownership of their work._
- _Treated with respect and act with integrity by putting clients, colleagues, and community first._
- _Recognized for their achievements and celebrate festivities, big and small, to make work fun._
- We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible._
- Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance._

**ASSOCIATE, OFFICE ADMINISTRATION**

Your attention to detail and customer service focus are the keys to success in the role of _Associate, Office Administration_. This important and highly visible role provides reception and administrative support to the business with a focus on the coordination of incoming calls, visitors, and deliveries. As part of the Administration team, they will participate in a rotation of tasks including opening and closing duties for the office and other projects to support the business as required.

This is an excellent opportunity to meet and interact with clients and other insurance professionals while gaining a thorough understanding of the business.

**LOCATION AND STATUS**
- Ottawa, Ontario
- Full-time, permanent

**QUALIFICATIONS**
- 2+ years of administrative and receptionist experience, insurance industry experience is an asset
- Post-secondary certificate, diploma, degree in business administration is an asset
- Confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners, copiers, and fax machines
- Experience with insurance document management software is an asset

**VALUES & COMPETENCIES**
- High degree of professionalism and integrity
- Team player with great communication skills
- Flexible and adaptable with proven problem-solving skills
- Works well independently as well as on a team
- Solution focused with a positive attitude
- Committed to excellence in customer service and builds strong relationships at all levels
- Demonstrated accountability and reliability in the quality and timeliness of work
- Critical thinker with attention to details
- Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits._
- Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Receptionist: 2 years (preferred)
- Administrative: 2 years (preferred)
- Microsoft Office Suite: 1 year (preferred)
- Insurance document management software: 1 year (preferred)

Work Location: In person

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