Graduate Administrator

2 months ago


Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Under the supervision of the Departmental Administrator, the Graduate Administrator acts as Assistant to the Associate Chair (Graduate Studies). In this capacity, the Graduate Administrator is responsible for the day-to-day administration of the graduate program. S/he provides direction to students and faculty with regard to graduate issues such as program requirements, registration, scholarships and awards, and graduation. S/he, under the direction of the Associate Chair, generates the required documentation for admissions, student funding, student audits, comprehensive examinations, thesis defences, graduation lists, graduate calendar submissions, etc. S/he is also responsible for maintaining accurate records, and the department’s graduate student database. S/he should be familiar with the operations of the departmental office and direct all enquiries to the appropriate person as required.
The Graduate Administrator replaces the Departmental Administrator in his/her absence, supervises and trains occasional part-time help, and has signing authority on departmental operating accounts. The incumbent performs or assists in a variety of graduate program related administrative tasks for the Associate Chair and for the Departmental Administrator, as required, including the coordination of major projects and the provision of administrative support for the departmental faculty.

**Qualifications**:
The incumbent must possess the following qualifications:

- Initiative, good judgment, and ability to work independently.
- Strong organizational skills, including prioritization, working under pressure, and meeting deadlines.
- Highly developed interpersonal communication skills for effective interaction with students, faculty, administrators, and the public.
- Capacity to thrive in a high-volume, high-pressure, deadline-driven environment.
- Proficiency in interpreting and implementing departmental and university policies and procedures.
- Meticulous attention to detail in office procedures and administrative tasks.
- Excellent verbal and written communication skills for clear and effective communication.
- In-depth knowledge of the graduate program and familiarity with university regulations and procedures.
- Proficiency in MS Office suite, particularly Access, and competence in website maintenance software.
- Experience with Banner system, encompassing Teaching Assistant management, graduate admissions, e-thesis system, and e-grade systems.
- Critical thinking skills for interpreting information, troubleshooting, and making informed decisions.

**Education and Experience**:
The above is normally acquired through the completion of:

- The completion of two years of post-secondary education.
- Five years of related experience in a university environment, in a student support role.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.



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