Part Time Front Desk Agent
2 weeks ago
Front Desk Agent
**Duties**:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a similar role is preferred but not required
Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience. If you are friendly, professional, and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays.
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: From $17.00 per hour
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
Expected start date: 2023-07-03
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