Front Desk Administrator

2 weeks ago


Niagara Falls, Canada Cosmopolitan Realty Full time

Cosmopolitan is the leading Real Estate Brokerage company in the Niagara region. We are looking for an office front desk administrator to ensure the smooth running of the office.

Cosmopolitan is the leading Real Estate Brokerage company in the Niagara region. Though based in the Niagra region we operate Ontario-wide for buying, selling & renting properties.

Working as a Front Desk Agent, you are responsible for fulfilling customer service and administrative roles in the office.
The primary duties of the Real Estate Front Desk Receptionist in Boutique Brokerage include supporting the Realtors, their clients, and the management.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with agents, guests, management and co-workers, both in person and by telephone.
- Ability to accurately and efficiently input information into computer systems.
- Ability to think clearly, quickly and make concise decisions.
- Ability to prioritize, organize and follow up.
- Knowledge of excel, word & PowerPoint is strongly preferred
- Ability to manage the office facility & Ordering supplies
- Processing telephone calls and providing information to agents, clients & lawyers.
- Booking online appointments for showing for agents.
- Maintaining closing statistics and completing other clerical duties as assigned by management.
- Input MLS listings, upload photos, scan documents, process new listing documents (price changes, extensions), etc.
- Managing Social media accounts.
- Managing company database on day to day basis.

**The qualifications for this position are as follows**:

- Minimum 2 year of customer service experience or adminstrative in Real Estate.
- Experience using Microsoft Office.
- Excellent problem solving and customer service skills.
- Commitment to succeed in a team-orientated environment.
- Ability to maintain a professional and courteous demeanour during stressful and/or busy times.
- High precision and attention to details
- Time management skills & ability to adapt quickly
- Ability to multi-task.

Work remotely
- Temporarily due to COVID-19

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
All clients, applicants, employees, or third-party providers are required to wear masks on the office premises.

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- real estate: 2 years (required)

Work Location: In person

Expected start date: 2023-04-03



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