Hotel Front Desk Agent

2 weeks ago


Niagara Falls, Canada Country Inn & Suites Full time

**HOTEL FRONT DESK AGENT**

The Country Inn & Suites by Radisson is currently hiring Front Desk Agents who will provide the utmost service to our guests in a friendly, enthusiastic, professional, and timely manner in accordance with brand and guest service standards.

**Responsibilities**:

- Greet guests with a friendly and courteous welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant and outlet hours including local attractions.
- Check guests in and out efficiently
- Register guests into the computer, verifying reservation, address, and credit information.
- Confirming information regarding number of guests and room rate
- Make appropriate selection of room based on guests needs.
- Accept payment for guests’ accounts both at the time of registration and at checkout.
- Post charges to guest rooms and house accounts.
- Direct all incoming and internal calls
- Book reservations for future guests

**Qualifications**:

- A friendly and enthusiastic individual with a neat professional appearance
- Be able to multi-task and work in a fast paced environment
- written and verbal English communication skills are required
- High school diploma or equivalent require
- Ability to effectively deal with internal and external customers in a professional manner.
- may be required to work varying schedules to reflect the business needs of the hotel which includes weekends and holidays.
- A working knowledge of MS Word is required; OPERA experience is an asset.
- Previous hotel experience is an asset

**Job Types**: Full-time, Permanent

**Salary**: $17.50-$18.50 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person



  • Niagara Falls, Canada Niagara Grandview Boutique Hotel Full time

    Front Desk Agent - Duties: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues in a professional and timely manner -...


  • Niagara Falls, Canada Falls Hotel and Inn Full time

    Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out procedures, answering inquiries, and ensuring a positive experience for all...

  • Front Desk Agent

    4 days ago


    Niagara Falls, Canada Vittoria Hotel & Suites Full time

    **Duties**: - Greet guests as they arrive and assist with check-in and check-out processes - Answer phone calls and direct them to the appropriate department or individual - Respond to guest inquiries and resolve any issues promptly - Maintain accurate records of guest information and reservations - Process payments and maintain cash drawers - Coordinate...


  • Niagara Falls, Canada The Falls Hotel Full time

    Greeting and welcoming guests upon arrival - Registering guests into the computer system - Verifying reservation, address, and credit card information - Handling room keys for in-house guests, ensuring that the Company’s security procedures are adhered to - Accepting payment for all guests’ accounts both at the time of registration and at checkout -...

  • Front Desk Agent

    7 hours ago


    Niagara, Canada Andrew Peller Limited Full time

    We are currently looking for a **Night Auditor/Front Desk Agent** to join our team at the beautiful boutique hotel **Riverbend Inn**. This hotel is managed and owned by Andrew Peller Ltd. **the offer...** In this role you will be responsible for a diverse set of tasks in general administration of the hotel. You will play a critical role in welcoming...


  • Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. We have just concluded a magnificent five-million-dollar property improvement plan, which began three years ago with the introduction of Doc Magilligan's Restaurant & Irish Pub. Since then...

  • Front Desk Agent

    4 days ago


    Niagara Falls, Canada LAfitness Full time

    Looking for front desk agents to work Saturday' and Sunday 8 am to 2 pm. **Job Types**: Part-time, Permanent Part-time hours: 15 - 25 per week Pay: From $15.50 per hour **Benefits**: - Language training provided Schedule: - 4 hour shift - 8 hour shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Niagara Falls, ON:...

  • Front Desk Agent

    4 days ago


    Niagara Falls, Canada Travelodge Lundy's Lane Full time

    The Travelodge Lundy's Lane is looking for motivated individuals to join our Front Desk Team! - Greeting and welcoming guests upon arrival by consistently offering professional, friendly, and engaging service - Checking - in and checking-out guests according to Travelodge Brand standards - Registering guests into the computer system - Verifying reservations,...

  • Front Desk Agent

    3 days ago


    Niagara Falls, Canada Travelodge Lundy's Lane Full time

    The Travelodge Lundy's Lane is looking for motivated individuals to join our Front Desk Team! - Greeting and welcoming guests upon arrival by consistently offering professional, friendly, and engaging service - Checking - in and checking-out guests according to Travelodge Brand standards - Registering guests into the computer system - Verifying reservations,...

  • Front Desk Agent

    2 days ago


    Niagara Falls, Canada Quality Inn and Suites Full time

    The Quality Inn & Suites is looking for motivated individuals to join our Front Desk Team! - Greeting and welcoming guests upon arrival by consistently offering professional, friendly, and engaging service - Checking - in and checking-out guests according to Travelodge Brand standards - Registering guests into the computer system - Verifying reservations,...

  • Front Desk Agent

    2 days ago


    Niagara Falls, Canada Travelodge Lundy's Lane Full time

    The Travelodge Lundy's Lane is looking for motivated individuals to join our Front Desk Team! - Greeting and welcoming guests upon arrival by consistently offering professional, friendly, and engaging service - Checking - in and checking-out guests according to Travelodge Brand standards - Registering guests into the computer system - Verifying reservations,...


  • Niagara Falls, Canada Ramada Fallsview Full time

    The Ramada Niagara Falls/Fallsview is looking for a motivated individual to join our Front Desk Supervisor Team. Duties will include but not limited to: - Responsible for overlooking front desk in a busy hotel in the heart of the Niagara Falls District. - Training of employees - Greeting and welcoming guests upon arrival by consistently offering...


  • Niagara Falls, Canada Embassy Suites Hotel Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and...

  • Front Desk Agent

    2 days ago


    Niagara Falls, Canada Ramada Fallsview Full time

    The Ramada Niagara Falls/Fallsview is looking for motivated individuals to join our Front Desk Team! - Greeting and welcoming guests upon arrival by consistently offering professional, friendly, and engaging service - Checking - in and checking-out guests according to Ramada Brand standards - Registering guests into the computer system - Verifying...


  • Niagara Falls, Canada River Rapids Inn Full time

    Experience in ChoiceADVANTAGE or SkyTouch Hotel program is mandatory - Handling Groups sales and Marketing - Credit Card balancing - Guest Review and feedbacks - Dealing with Guest Complains and concerns - Accepting payment for all guests' accounts both at the time of registration and at checkout - Departure duties including friendly and efficient checkout...


  • Niagara Falls, Canada Raddisson Hotel & Suites Fallsview Full time

    The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: - Greeting guests, complete the check - in/ check-out procedure through the Property management system while obtaining and storing pertinent information. - Handles cash, credit card information and goods at the property - Identifying the...

  • Guest Service Agent

    2 weeks ago


    Niagara Falls, Canada Vittoria Hotel & Suites Full time

    Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures - Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. - Collect payment for room charges and other fees - Answer phones and direct calls to appropriate personnel - Make and confirm reservations - Maintain a clean...

  • Guest Services Agent

    7 hours ago


    Niagara-on-the-Lake, Canada Holiday Inn Express Niagara-on-the-Lake Full time

    The Holiday Inn Express & Staybridge Suites hotels are actively recruiting for our Guest Services team, who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home". RESPONSIBILITIES - Answers internal or external phone calls in a pleasant and professional manner. - Processes check-in and...


  • Niagara Falls, Canada Simply Fit Health Club Full time

    Front Desk Receptionist **Duties**: - Greet and welcome members and customers in a friendly and professional manner - Answer phone calls, take messages, and direct calls to the appropriate staff members - Schedule appointments and manage the office calendar for inquries - Check members in and out, collect payments, and update member records - Maintain a...


  • Niagara Falls, Canada Ramada Fallsview Full time

    The Ramada Niagara Falls/Fallsview is looking for a motivated individual to join our Front Desk Supervisor Team. Duties will include but not limited to: - Responsible for overlooking front desk in a busy hotel in the heart of the Niagara Falls District. - Training of employees - Greeting and welcoming guests upon arrival by consistently offering...