Product Analyst, Academic Innovation Technology

2 weeks ago

Saskatoon, Canada University of Saskatchewan Full time

**Product Analyst, Academic Innovation Technology**:
The University of Saskatchewan has some of the most innovative people doing groundbreaking research and pedagogy. Information and Communications Technology (ICT), as strategic partners, enable courageous curiosity by empowering students, staff and faculty to do more than thought possible with technology that boosts productivity, strengthens security, enhances research outcomes, amplifies connectivity and supports increased pedagogical capability.

**Nature of Work**: Reporting to the Manager, Academic Innovation Technology, the Product Analyst will leverage a strong background in Business Analysis, Project Management and Communication to effectively manage and evolve Academic and Collaborative technology products. The Product Analyst will be responsible for aligning continual service improvements, supporting vendor management and new capabilities whilst partnering with key departments, units, colleges and process managers. The position requires management of competing demands from many diverse stakeholders.

This position will be part of a supportive, cross-functional team that will work collaboratively on a wide-range of service improvement initiatives and projects. As the university’s systems and technical architecture changes, this position must adapt to the changing system and technology landscape.

The University of Saskatchewan values diversity and Indigenous engagement as a strategic priority. In support of this priority, you will actively engage in learning to develop an understanding of diverse perspectives and how to incorporate equity, diversity, and inclusion into their work.

**Accountabilities**:

- Ensures the alignment of priorities, products, service decisions and implications.
- Drives the roadmap and prioritization of end user focused initiatives to solve our community’s most impactful problems.
- Analyze business and functional workflows/processes; able to implement best practices for the betterment of processes (considering scalability, performance, business policies and future needs).
- Form a partnership with process managers to fully understand business functionality, pain points, and areas of improvement.
- Commit to the continuous improvement, and deep understanding of learning technology ecosystem best practices, tools, and technology to gain knowledge of the products and limitations.
- Enthusiastic marketing of current and future services offered by Academic Innovation Technology.
- Work with stakeholders of various technical proficiencies to articulate priorities, needs, gaps, and explore opportunities to ensure a positive user experience and journey.
- Define the problem and scope for a given workstream and present backlog items and key milestones to make up the product roadmap.
- Capture, analyze, define, and document business change requirements and non-functional requirements.
- Work with ICT teams to ensure solutions are configured according to the acceptance criteria and our enterprise architecture principles.
- Oversees and executes collaborative and cross-functional initiatives for releases identified for their area with medium risk and medium potential organization wide impact.
- Document and maintain policies, processes and procedures for overall service management, and related decisions and recommendations.
- Develop and maintain strong relationships with vendors, process managers, colleges/units, ICT staff and other relevant stakeholders.

**Qualifications**:
**Experience**:Relevant experience in Business Analysis, Business Process Management or related field.

Experience with marketing and training initiatives in the higher education industry is an asset.

Experience with and knowledge of learning technologies, and teaching and learning principles is an asset.

Experience working in a diverse and inclusive environment with the ability to work effectively in informal and formal teams with people from diverse communities, cultures, and perspectives.

**Skills**:ability to learn, excellent communication; strong problem solving skills; ability to identify trends and recognize emerging issues, assess the impact of those issues, and make recommendations for proactive change; the ability to gather requirements, lead meetings and make presentations to small groups; demonstrated ability to research and solve problems using a variety of resources and tools; ability to monitor progress and quality effectively, remain detail-oriented at the same time understand the big picture.

**Department**: ICT Enterprise Solutions
**Status**: Permanent
**Employment Group**: ASPA
**Full Time Equivalent (FTE)**: 1.0
**Salary**: The salary range, based on 1.0 FTE, is $66,030.00 - 103,174.00 per annum. The starting salary will be commensurate with education and experience.
**Salary Family (if applicable)**:Information Technology
**Salary Phase/Band**:Phase 2
**Posted Date**: 11/14/2023
**Closing Date**: 12/5/2023 at 6:00 pm CST
**Number

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