Intake Coordinator

6 months ago

Markham, Canada Canadian Addiction Treatment Centers Full time

**Division**: Canadian Addiction Residential Treatment

**Location**: Residential & VIOP

**Job Type**: Full-Time Permanent

**Hours**: 40 hours per week

**Week 1**:
Monday:
Tuesday: 10:00am - 6:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 10:00am - 6:00pm
Friday: 10:00am - 6:00pm
Saturday: 10:00am - 6:00pm
Sunday:
**Week 2**:
Monday:
Tuesday: 10:00am - 6:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 10:00am - 6:00pm
Friday: 10:00am - 6:00pm
Saturday: 10:00am - 6:00pm
Sunday:
**
Pay**: $24.40 - $28.00 per hour

**Reference ID**: GNS120

Come join our growing organization as a part of a high performing CARE team who are committed to changing the lives of people suffering from addiction

**WHAT YOU’LL LOVE ABOUT CATC**:
**AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE**:
**C**ompassionate** | A**ccessible** | R**espectful** | E**xperts in Addiction Medicine
- ** Wellness **- Benefits including Healthcare Spending Account, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
- ** Work/Life Balance** - Family-Friendly Shifts, No Long Hours, No Overnight Shifts
- ** Career Development**:

- Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
- ** Preparation for the Future** - Retirement Savings Plan
- ** Employee Recognition** - Service Recognition Program

**ABOUT THE POSITION**:
The Intake Coordinator is the initial contact person for individuals, corporations, mental health professionals, etc. wishing to obtain information related to CATC programs and services. As a brand ambassador for CATC, the Intake Coordinator plays an integral role by obtaining preliminary client information and screening for suitability of an admission to one of our facilities. The Intake Coordinator will respond to crisis calls with appropriate counselling and recommendations and work towards filling available beds across CATC Inpatient sites. The Intake Coordinator uses consultative selling, while providing emotional support to potential clients, with the goal of providing seamless entry into inpatient and intensive outpatient treatment for those struggling with mental health and addiction issues. As part of a team, you will work towards filling available beds across CATC Inpatient sites and entry into VIOP.

**YOUR DUTIES AND RESPONSIBILITIES**:

- Provides information on programs and services available across the CATC Network (Inpatient and VIOP) or provides information/referral to external providers as appropriate.
- Conducts structured comprehensive intake assessments and completion of financial and administrative forms as necessary.
- Proactively case manages clients. This includes communicating with client, family, referents, other health care professionals or organizations, legal professionals, and other external parties, as required.
- Documents all communication with clients, family, and referents in CRM /EMR.
- Act as liaison for community referral agents i.e. EAP representatives, occupational health organizations, advising of a client’s arrival and providing documentation as needed.
- Completes intake or admission documentation, consents or other forms as required
- Prepare and maintain client files.
- Maintain open communication with other interdisciplinary team members regarding client cases and attend team meetings as required.
- Preparing reports, data management including data entry as required.
- Is flexible to the changing demands of the business unit, including changes in process or the addition of duties.
- Staff will work a variety of shifts including weekdays, evenings, weekends, and holidays.
- Other duties as assigned.

**WHAT YOU’LL NEED TO HAVE**:

- Post-secondary degree or diploma (Addictions/Mental Health or Business preferred).
- 2+ years of sales or customer service experience, or relevant experience in addictions/mental health.
- Highly skilled communicator with a strong ability to interact effectively with all potential clients.
- Bilingual (French) considered an asset.
- Self-motivated, with a drive for over-performance and a strong desire to help people in crisis.
- Proven success in overachieving quotas and targets.
- Excellent communication, teamwork, and people management skills.
- Previous experience in case management/system navigation or with vulnerable populations with addiction and mental health is considered an asset.
- Ability to build pipeline and achieve acquisition/revenue targets.
- Exceptional interpersonal skills with demonstrated ability to effectively communicate and influence (written and verbal).
- Experience (professional or otherwise) in the field of addiction/mental health
- Social Service Worker/Addictions Counselor Diploma
- Personal involvement/experience with/in recovery is an asset

**ABOUT THE COMPANY**
- Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer co

  • Intake Coordinator

    6 months ago

    Markham, Canada Direct IME ON Full time

    Overview: **Direct IME** is looking for an **Intake Coordinator** **(6 month contract)** to join our team! The Intake Coordinator handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry,...

  • Admission Coordinator

    4 weeks ago

    Markham, Canada Canadian Addiction Treatment Centers Full time

    **Division**: Canadian Addiction Treatment Centres **Location**: Residential & VIOP **Job Type**: Full-Time Permanent. Evenings and weekends, holidays as necessary **Pay**: $50,000 - $60,0000 per year **Reference No: GNS 176** Reporting to the Director of Admissions, the Intake Coordinator conducts intake processes to ensure that prospective clients are...

  • Client Scheduling Coordinator

    7 months ago

    Markham, Canada Bayshore HealthCare Full time

    The Client Scheduling Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required. DUTIES AND RESPONSIBILITIES - Handle and document prospective client inquiries regarding requests for care and...

  • Logistics Operations Coordinator

    20 hours ago

    Markham, Ontario, Canada Bayshore HealthCare Full time

    We are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at Bayshore HealthCare.About the RoleThe Logistics Operations Coordinator will be responsible for supporting the logistics team in coordinating deliveries within a set timeframe, ensuring timely completion of tasks, and communicating with various parties...

  • Web Operations Coordinator

    3 months ago

    Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. Join the dynamic Digital team at Aviva as a key player in our public website operations. In this role, you'll be the backbone of our website production, providing essential...

  • Legal Department Coordinator

    4 weeks ago

    Markham, Ontario, Canada Hyundai Full time

    OverviewHyundai Auto Canada Corp. is a subsidiary of Hyundai Motor Company, located in Markham, Ontario. As a thriving hub of innovation and automotive excellence, we offer a dynamic environment where each day unfolds with fresh opportunities and exciting challenges.About the RoleThe Legal Department Coordinator will manage the administration, systems, and...

  • Health and Safety Coordinator

    6 months ago

    Markham, Canada Extendicare Full time

    Job Description The role of the H&S Coordinator is to ensure the timely and accurate reporting of occupational injuries to worker’s compensation boards across Canada. The Coordinator will report to the Sr Health and Safety Manger and will be a part of the Extendicare Head Office Occupational Health, Safety and Wellbeing team. The H &S coordinator will...

  • Logistics Assistant

    4 weeks ago

    Markham, Canada Bayshore HealthCare Full time

    The Logistics Assistant is responsible for supporting the logistics team in coordinating the deliveries within a set timeframe and ensuring they are made on time. The Logistics Assistant will also be responsible for communicating with various parties both internally and externally regarding deliveries. **DUTIES AND RESPONSIBILITIES** - Assess the workload...

  • PMO Analyst

    6 months ago

    Markham, Canada Rubiconpath Systems Full time

    Our client is one of North America's most experienced submetering providers. They help customers effectively manage their utility consumption, and supply, install, and remotely read electricity, water, and thermal submeters. Across all building types, retrofit or new construction, and deliver a comprehensive solution from design to implementation to...

  • Account Coordinator

    3 months ago

    Markham, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Account Coordinator - National Accounts Role Summary The National Account Coordinator is an important part of the team who will provide administrative support to the National Accounts while gaining experience on managing small accounts of their own. This role works hand in hand to support the Account Management team in their daily...

  • PMO Analyst

    6 months ago

    Markham, Canada RubiconPath Full time

    Our client is one of North America's most experienced submetering providerS. They help customers effectively manage their utility consumption, and supply, install, and remotely read electricity, water, and thermal submeters. Across all building types, retrofit or new construction, and deliver a comprehensive solution from design to implementation to...

  • Digital Content Coordinator

    4 weeks ago

    Markham, Ontario, Canada Aviva Full time

    Achieve your career goals as a skilled Digital Content Coordinator in our dynamic Digital team at Aviva.In this role, you will be the backbone of our website production, providing essential administrative and operational support to ensure seamless execution of digital initiatives.As a Digital Content Coordinator, you will streamline web production by...

  • Health & Safety Coordinator

    6 months ago

    Markham, Canada Extendicare Full time

    **Job Description**: The role of the H&S Coordinator is to ensure the timely and accurate reporting of occupational injuries to worker’s compensation boards across Canada. The coordinator will report to the Sr Health and Safety Manger and will be a part of the Extendicare Head Office Occupational Health, Safety and Wellbeing team. The H &S coordinator...

  • Community Support Coordinator

    6 months ago

    Markham, Canada Community Living york South Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **INTERNAL/EXTERNAL POSTING #23-76** **Position**: Full Time 40 hours per week - Community Support Coordinator fluent in Cantonese and Mandarin **PROGRAM**:Community Support Program **Hours**: Hours must be flexible to meet the needs of the team, the people receiving support and their...

  • Community Support Coordinator

    6 months ago

    Markham, Canada Community Living york South Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **INTERNAL/EXTERNAL POSTING #24-18** **Position**: Full Time 40 hours per week - Community Support Coordinator fluent in Tamil **PROGRAM**:Community Support Program **Hours**: Hours must be flexible to meet the needs of the team, the people receiving support and their...

  • Logistics Assistant

    1 week ago

    Markham, Canada Bayshore HealthCare Full time

    The Logistics Assistant is responsible for supporting the logistics team in coordinating the deliveries within a set timeframe and ensuring they are made on time. The Logistics Assistant will also be responsible for communicating with various parties both internally and externally regarding deliveries. DUTIES AND RESPONSIBILITIES ...

  • Logistics Assistant

    13 hours ago

    Markham, Canada Bayshore HealthCare Full time

    The Logistics Assistant is responsible for supporting the logistics team in coordinating the deliveries within a set timeframe and ensuring they are made on time. The Logistics Assistant will also be responsible for communicating with various parties both internally and externally regarding deliveries. DUTIES AND RESPONSIBILITIES ...

  • Occupational Health and Safety Coordinator

    3 months ago

    Markham, Canada Extendicare Full time

    The role of the OH&S Coordinator is to be responsible to ensure the timely and accurate reporting of occupational injuries to worker’s compensation boards across Canada. The Claims Coordinator is reporting to the OH&S Workers Compensation Manager and working as part of the Extendicare Head Office Occupational Health, Safety and Wellbeing team. The claims...

  • Talent Acquisition Associate

    6 months ago

    Markham, Canada Metergy Solutions Inc. Full time

    About Metergy Solutions Inc. (“Metergy”) Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital,...

  • Occupation Health and Safety Coordinator

    2 months ago

    Markham, Canada Extendicare Full time

    The role of the OH&S Coordinator is to be responsible to ensure the timely and accurate reporting of occupational injuries to worker’s compensation boards across Canada. The Claims Coordinator is reporting to the OH&S Workers Compensation Manager and working as part of the Extendicare Head Office Occupational Health, Safety and Wellbeing team. The claims...