Operations Coordinator

6 months ago

Burnaby, Canada Securiguard Full time

**What you would do**:

- Scheduling employees while following BC Labor Standards and the CBA.
- Identifying cost-saving solutions for the company, including reducing overtime hours.
- Establishing friendly and professional relationships with the workforce.
- Being the first point of contact for employees and staff ensuring that all concerns & issues are addressed in a timely manner.
- Conducting payroll duties, including weekly lockdown of schedules; ensuring that all employees are paid correctly, and clients are invoiced correctly. Coordinate with the payroll department for payroll issues such as vacation pay requests & payroll adjustments.
- Maintaining client & employee files.
- Maintaining inventory of uniforms and replenishing accordingly.
- General office duties include stationary replenishment, invoice approval and general housekeeping.
- Assisting with HR tasks by coaching & mentoring employees.
- Delivering material or personnel to specific locations if other means are not available or appropriate due to cost, timing, or the size of the material.
- Performing other duties and special projects as assigned by direct report or other members of management.

**What you bring**:

- 2+ years of administration and/or operations coordination experience
- Minimum 1 year security experience considered an asset.
- Ability to multi-task and prioritize projects in a fast-paced environment.
- Excellent written and verbal communication skills
- Post-secondary diploma or degree in business administration, human resources, or other related fields would be considered an asset.
- Enthusiastic and committed approach to customer service.
- Sound judgment and decision-making skills with a 'hands-on' problem solving approach and able to remain calm under pressure and take control of incidents.
- Demonstrated ability to manage competing deadlines efficiently.
- Excellent written and verbal communication skills
- Ability to communicate clearly to clients and staff; ability to effectively mediate and intervene in workplace, client, and staff issues.

**Who we are**:
At Westguard we believe in living and acting by our values: R.E.A.C.H.

**Respect - Empathy - Accountability - Courtesy &
- Honesty**

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

We believe that diversity enables the company to grow towards a better future. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.

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