Operations Coordinator

6 months ago

Burnaby, Canada Briere Production Group Full time

The Operations Coordinator position is responsible for supporting the shortage resolution of equipment, labour, and logistics in the most cost-effective and efficient manner through planning, communication and liaison with internal and external stakeholders.

**Administration**
- Maintain vendor master lists, including contact information, payment terms, goods & services, score cards, and other pertinent information.
- Maintain labor database in terms of their onboarding, contact information, qualifications, training, roles, and availability.
- Adhere to prescribed processes for processing invoices, reconciling invoice variances, and other administrative tasks.

**Gear Coordination**
- Forecast and develop plans to manage gear shortages.
- Identify and source gear shortages, including their spares, accessories, and plausible substitutions.
- Timely resolve gear shortages with account representatives and production managers.
- Coordinate gear rentals and returns with internal and external stakeholders.
- Organize procurement of parts and repair of gears.

**Labor Coordination**
- Build a robust roster of qualified and reliable subcontractors.
- Identify, schedule and confirm shifts of subcontractors based on their experience, training, and availability.
- Communicate dates, times, work category, training, equipment, and venue information to subcontractors.
- Evaluate work performance of subcontractors with input with warehouse and production teams.
- Coordinate with the warehouse and production teams to address changes to crew sizes, roles, and labor shortages.

**Logistics Coordination**
- Coordinate timely gear pickup, delivery, and return with warehouse, subcontractors, vendors, couriers, and transportation services.
- Organize crew travel, including hotels, flights, ferries, and ground transportation, as required, to fulfill production requirements.
- Provide shipping quotes and arrange transportation to fulfill rental and eCommerce orders.

**QUALIFICATIONS**:

- 2-3 years of experience in supply planning, demand planning, purchasing, or logistics.
- 2-3 years of experience with ERP, MRP, WMHS, or asset management software.
- Intermediate to advanced Microsoft Office skills, specifically using Excel formulas & tables.
- Good interpersonal skills to build rapport and maintain strong working relationships with internal stakeholders, subcontractors and vendors.
- Preferred experience or knowledge with continuous improvement and risk management.
- Preferred technical knowledge of audio, lighting, video, backline, and staging equipment.
- Office hours are Monday to Friday but open to flexible hours and available on weekends and public holidays as required.

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- On call

Application question(s):

- Tell us about your technical understanding and experience of audio, lighting, video and staging in concert, theatre, television, and architectural practices pls. Please detail any touring, concert related work experience you have had.
- Tell me something about yourself that isn’t on your resume.

**Experience**:

- Supply chain: 2 years (required)
- Customer relationship management: 1 year (preferred)

Licence/Certification:

- Forklift Licence (preferred)
- First Aid Certification (preferred)

Work Location: In person

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