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Operations Coordinator

4 weeks ago

Burnaby, Canada Five Star Building Services Full time

**Five Star Building Services is**hiring an Operations Coordinator.

**This is a maternity leave coverage for 1 year.**The schedule for this position is 7 am till 3:30 pm.

Five Star Building Services is proudly Canadian-owned and operated, situated in the vibrant heart of Vancouver, BC. For over two decades, we've led the industry, offering a comprehensive suite of services ranging from building maintenance and management to caretaking and janitorial services. We're about people - passionate, eager individuals who thrive in a culture of growth and collaboration. At Five Star, we're not just a team; we're a family, united by a shared commitment to excellence and continuous improvement.

**DUTIES & RESPONSIBILITIES**

**Operations Support**
- Coordinates with Supervisors to create weekly schedules on our Scheduling software
- Checks attendance and approves hours; assists in staff call-ins and callouts from Monday to Friday and enter data on spreadsheet
- Prepares contract hours vs. actual hours worked on spreadsheet
- Prepares leave report, new hire information report and termination report biweekly for the front-line staff
- Prepares reports for accounting including guest-suite, move-in, move-out and stat holiday coverage
- Orders office supplies

**Reception and Administrative Support**
- Takes information, update building lists

**Human Resources Support**
- End to end recruitment of cleaning staff
- Creates leave reports and enters data in the scheduling app

**EDUCATION AND EXPERIENCE**
- Solid background in customer service-related industry essential
- 1-2 years of experience in an administrative role or scheduling is required
- Proficiency in MS Office, especially Excel

**KNOWLEDGE, SKILLS AND ABILITIES**
- Highly approachable personality with good listening skills
- Customer-oriented approach
- Team player who works well in a fast-paced environment
- Sense of ownership and willingness to improve and streamline processes and procedures
- Strong attention to detail and problem-solving skills
- Exceptional organization skills, ability to multi-task and prioritize work
- Strong sense of confidentiality

Pay: $24.00-$27.00 per hour

Application question(s):

- Do you speak and/or understand Spanish or Portuguese.

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person