Operations Coordinator

3 months ago


Burnaby, Canada Lambert Plumbing, Heating, and Air Full time

**About Us**:
At Lambert Heating, Plumbing & Air, we pride ourselves on delivering exceptional service and innovative solutions to our clients. We are seeking a proactive Operations Coordinator to enhance our operational efficiency and support our business initiatives.

**Role Overview**:
In this key role, you will focus on streamlining operations while supporting HR functions as needed. You will lead initiatives that improve our internal processes, manage recruitment activities, and foster a productive workplace culture.

**Key Responsibilities**:

- Oversee daily operational tasks, ensuring smooth workflow and efficiency.
- Streamline internal processes by creating and implementing standard operating procedures.
- Lead and support business improvement projects, managing associated budgets and timelines.
- Identify areas for operational improvement and present actionable solutions.
- Coordinate with technicians for professional development course registrations and training, as well as grant submissions.
- Manage employee onboarding and offboarding processes, ensuring accuracy in documentation.
- Support company programs such as benefits, RRSPs, and continuing education initiatives.
- Develop employee communications and maintain up-to-date job descriptions.
- Act as key point of contact for employee relations concerns
- Collaborate with other departments on operational and safety initiatives.
- Maintain, revise and issue HR policies as identified and revise Employee Handbook as required.
- Organize and execute various employee events and team bonding exercises throughout the year.

**Qualifications**:

- 3-5 years of experience in an office environment with a strong focus on operations.
- 1-2 years of experience leading company initiatives or change management.
- Some background in Human Resources preferred.
- Diploma, certificate, or degree in Human Resources, Business Administration, or a related field.

**Skills & Abilities**:

- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Strong verbal and written communication skills.
- Excellent interpersonal skills with the ability to foster collaboration.
- Exceptional organizational skills and attention to detail.
- Strong time management, problem-solving, and analytical abilities.
- Ability to build positive relationships with coworkers and clients.
- Flexibility, sound judgment, and discretion in decision-making.

**Key Performance Indicators**:

- Effectiveness in managing operational processes and personnel records.
- Ability to work collaboratively with staff and drive productivity.
- High accuracy in data management and process improvement initiatives.

**Why Join Us?**
- Be part of a dynamic team that values innovation and operational excellence.
- Opportunities for professional development and career growth.
- Competitive salary and benefits package including RRSP matching,
- Lambert Heating, Plumbing & Air is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

Application question(s):

- Is there anything else we should know about you, and why you'd be a good fit for this role?

**Education**:

- Secondary School (preferred)

**Experience**:

- Change management: 1 year (preferred)
- Operations management: 1 year (preferred)

Work Location: In person



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