24-hour Services Weekend Shift Leader, Bus

4 weeks ago


Toronto, Canada Fred Victor Full time

**INTERNAL/EXTERNAL**

**Job Title**: 24-Hour Services Weekend Shift Leader, BUS
**Position Type**: Non-Bargaining Unit, Permanent, Part-Time
**Number of Positions: 1**_ _
**Rate**: $30.07 per hour
**Hours**:15 hours per week; Saturday-Sunday, monthly rotating shifts, 8am-4pm / 3pm-11pm
**Supervisor**:Senior Manager, Bethlehem United Shelter
**Posting Date**: March 29, 2023
**Application Deadline**: April 11, 2023_ _
**Location**: 1161 Caledonia Road, Toronto

**Why Fred Victor?**
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our
mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are** **committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

Fred Victor Bethlehem United Shelter is a 70-bed site for women, men and couples who are homeless and facing
challenges such as living with severe mental health issues and dealing with substance use. Clients are allowed to
have their pets while staying at the shelter.

**Does this sound like work you want to be a part of?**
We offer a (high-energy/learning/caring/supportive/collaborative) environment, an opportunity to join a diverse
team of caring professionals and a chance to make a difference. With over 60 programs and services and more than
21 sites, there are lots of opportunities to grow your career with us. Many members of the management team
started in relief and front-line roles.

**What You Will Do**:

- Provide consistency and continuity of service provision
- Bridge the communication between weekday staff and weekend staff
- Administrative tasks and tracking statistical information
- Follow Toronto Shelter Standards, FVC’s policies and procedures and the Collective Agreement
- Clearly and professionally communicate with clients and other team members
- Use emergency building systems and follow fire procedures
- Attend regular FV management, staff and teambuilding meetings
- Attend supervision meetings as required with the Senior Manager
- Liaise and collaborate with other community agencies to provide the best possible service to FV clients
- Communicate and demonstrate appropriate professional boundaries with clients, staff, and community

partners and abide by all the Fred Victor Centre’s policies and procedures
- Deal with crisis intervention and conflict situations in an effective manner
- Work in accordance to the Ontario Occupational Health and Safety Act
- Participate in on-going evaluation, development and review of shelter programs and Policy and Procedures
- Other duties as assigned by the Senior Manager

**What You Bring to the Team**:

- 3 years of experience in a shelter setting
- 2 years of leadership/supervisory experience
- Ability to exercise superior knowledge of de-escalation and crisis intervention methods & tactics
- Ability to function in stressful environments and under pressure Proven leadership and supervision skills
- Demonstrates a high level of conflict resolution and problem solving capabilities
- Experience with facilitating decision-making in complex situations
- Proven ability to constructively give and receive feedback
- Highly developed ability to prioritize work through short and long-term goals while remaining flexible
- Experience handling confidential information
- Direct experience working from a client-centered approach with chronically homeless adults who come from a

racially and ethnically diverse background, who experience barriers to services due to physical and mental
health, substance use, social isolation, abuse, sexual orientation, history in the criminal justice system or recent
immigration
- Strong assessment, informal counseling, analytical, and group facilitation skills and a highly developed ability to

plan and prioritize work, while remaining adaptable and flexible
- Extensive knowledge of community based resources for homeless and/or low income people
- Ability to work productively within a team setting and also independently with mínimal supervision
- Recruit, hire, train, supervise and coach staff following FV HR policy and procedures
- Well-developed interpersonal skills that will produce effective and productive relationships with the co-workers,

residents, community, external agencies and staff of FVC
- Strong organizational and administrative skills
- Highly developed written and oral communication skills
- Knowledge of after-hours services in the GTA
- Proficiency in Microsoft Office suite, Teams, Outlook, Pirouette and SMIS.
- Ability to work in a fast-paced environment with changing work priorities
- Excellent attendance record, adaptability, reliability and a strong work ethic

**What Sets You Apart**:

- Experience of working with homeless individuals
- Experience in working with people living with serious mental health/substance use issues
- Superior knowledge of de-escalation and crisis intervention methods



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