Product Manager

2 months ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 years
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation in

Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Product Manager is responsible for the strategy, planning and execution of the product roadmap. They create and manage the product backlog in an agile SDLC. They provide expertise in user research, strategic business analysis, requirements elicitation and facilitation. They motivate and organize teams to ensure product vision alignment and a thorough understanding of the deliverables. The Product Manager will work closely with Software Development, Quality Assurance, Dev Ops, Experience Design and cross-functional teams at Ontario Health to deliver virtual care solutions.

Here is what you will be doing:

- Actively works directly with product team to ensure the team has the correct roles within the product team and to ensure a consistent approach to executive work assignments. Ensures the team's lines of communication remain open and actively seek feedback to continuously improve team dynamics.
- Identifies interpersonal relationship difficulties and help the team and other department team members transition though difficult situations.
- Develops and is accountable for the backlog and roadmap for a specific product in collaboration with cross-functional teams across OH.
- Assists with the development and identification of product synergies to ensure swift delivery across multiple product portfolios within the organization.
- Develops the best user experiences possible.
- Jointly accountable for the quality of the products and services that are delivered to the customer.
- Engages with both internal and external clients to gain a deeper understanding of their product domain and actively listen to their clients to understand their needs.
- Designs, develops, and leads user research to gain a deeper understanding of the client's needs.
- Champions changes across the team's product management processes to improve the team's lead time.
- Leads the change in the adoption of new product management and agile practices across the team as well as other product teams.
- Anticipates project bottlenecks and blockers in short term and long-term product roadmaps. Works with multiple departments to overcome these challenges.
- Independently engages and actively participates in team discussion with other internal product management teams to recommend product features and changes to product features to improve the user experience, operation, and maintainability of the product.
- Maintains business domain knowledge via interactions with external stakeholders and government organizations. Transfers knowledge to the product team.
- Works with a low level of supervision and has the ability to determine when to escalate broader impacting decisions to management.
- Collaborates with external stakeholders and government agencies with supervision.
- Creates new Ontario Health business paradigms including new processes that are unique in the virtual health space.
- Provides excellent service to internal and external clients by identifying and meeting their needs and building and maintaining positive and effective working relationships.
- Leads by example, demonstrating integrity, creativity, and enthusiasm in achieving results directly.
- Works with the Product Management team in the definition of their Product Vision.
- Maintains a thorough understanding of the product and its logical architecture.
- Synthesizes the product vision and high-level business requirements into functional user requirements.
- Conducts User Research to identify and validate customer needs to reduce product development time and costly rework.
- Creates and manages the product backlog by maintaining knowledge of customer needs and industry trends in collaboration with product managers and their roadmaps.
- Leads sprint planning sessions to clarify the details of the sprint items and provide clear and concise acceptance criteria for user stories.
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