Veterinary Receptionist, Ottawa

2 weeks ago


Ottawa, Canada VSCAN Full time

**Veterinary Receptionist**

The Veterinary Specialty Clinic for Anesthesia and Neurology VSCAN

Location: Ottawa, ON

Job Classification: Full Time

VCA Canada, the VSCAN, is currently welcoming an experienced full-time Veterinary Receptionist to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a vital support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- 1 year minimum consistent experience working as a client facing receptionist. Veterinary or human medicine medical office setting preferred.
- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system and track and schedule appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assist the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
- No experience with animals, no problem, so long as you love pets
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in
- RRSP Employer 5 % Match Program - saving for your future just got easier
- VCA Canada RRSP Student Loan - Ask us more
- A caring culture of Wellness and Appreciation
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Competitive wages and health/dental benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount

Work Location: In person



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