Veterinary Receptionist

2 months ago


Ottawa, Canada Dr. Vetamin Full time

Dr. Vetamin Primary and Urgent Care Veterinary Hospital is a compassionate and dynamic veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. As an urgent care veterinary hospital, we work alongside our mobile clinic to offer 24/7 care to our patients, ensuring that they receive timely and comprehensive medical attention whenever needed. Our team is passionate about animal health and welfare, and we pride ourselves on creating a warm and welcoming environment for both our clients and their furry friends.

We are looking for a friendly and organized Receptionist to join our team. The Receptionist is the first point of contact for our clients and plays a critical role in creating a positive experience for our patients and their owners. This role involves managing the front desk, scheduling appointments, handling phone calls, and assisting with various administrative tasks.

**Key Responsibilities**:

- Greet clients and their pets with a friendly and professional demeanor.
- Answer phone calls, schedule appointments, and manage the appointment calendar.
- Maintain accurate client records and update them as needed.
- Handle client inquiries and provide information about our services.
- Process payments and manage the cash register.
- Assist with administrative tasks, such as filing, scanning, and data entry.
- Ensure the reception area is clean, organized, and welcoming at all times.
- Collaborate with the veterinary team to ensure smooth patient flow and excellent client care.
- Coordinate with our mobile clinic team to provide seamless 24/7 care to our patients.

**Requirements**:

- High school diploma or equivalent; additional education or certification in veterinary or medical office administration is a plus.
- Prior experience as a receptionist or in a customer service role, preferably in a veterinary or medical setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency with computers and familiarity with veterinary practice management software is a plus.
- A passion for animals and a commitment to their well-being.

**Benefits**:

- Competitive salary
- Health insurance
- Paid time off
- Employee discounts on veterinary services and products
- Opportunities for professional development and growth

**How to Apply**:
If you are a compassionate and dedicated individual who enjoys working with both people and animals, we would love to hear from you Please submit your resume and a cover letter outlining your qualifications and why you would be a great fit for our team.

Pay: $17.00-$21.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2024-09-09



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