Veterinary Assistant/receptionist

4 months ago


Ottawa, Canada The Glebe Pet Hospital Full time

Job Summary:
We are seeking a Part-Time Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will play a vital role in providing excellent customer service and administrative support to our veterinary clinic. Your main responsibilities will include greeting clients, providing/assisting with animal restraint for a wide variety of procedures, scheduling appointments, managing medical records, and assisting with various administrative tasks. If you have a passion for animals and enjoy working in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Greet clients and visitors in a friendly and professional manner
- Answer phone calls and address client inquiries or direct them to the appropriate staff member
- Schedule appointments and maintain the appointment calendar
- Check-in and check-out clients, ensuring accurate documentation of client information
- Assist with processing payments and maintaining financial records
- Maintain and update medical records in accordance with clinic protocols
- Coordinate communication between clients, veterinarians, and other staff members
- Assist with inventory management and ordering of supplies as needed
- Provide general administrative support such as filing, faxing, and scanning documents
- Providing/Assisting with animal restraint

**Requirements**:

- High school diploma or equivalent
- Previous experience in a veterinary clinic or animal-related field is preferred
- Excellent customer service skills with the ability to communicate effectively with clients and staff members
- Strong organizational skills and attention to detail
- Proficient computer skills, including experience with veterinary practice management software
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of professional animal handling is a plus, but we will provide training for this

Please note that all positions at our clinic are paid positions. Paid internship positions are not available.

We are looking for someone who is able to work Saturdays and some weekdays. We are currently only hiring for a part-time position for now, upgrading this position to full-time may be considered in the future if you are interested.

**Job Types**: Part-time, Casual

**Salary**: $16.55-$19.00 per hour

Expected hours: 10 - 25 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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