Veterinary Receptionist

3 weeks ago


Ottawa, Canada Ottawa Animal Emergency & Specialty Hospital Full time

**Veterinary Receptionist for Ottawa Animal Emergency and Specialty Hospital**
- Part time or Full-time (multiple positions available)_
- The position includes _weekends _and statutory holidays as part of a rotating schedule._

We are looking to hire a Veterinary Receptionist to join our Client Services team.
- Have a strong ability to multitask
- Show great attention to detail
- Exceptional communication skills, both verbal and written
- Superior customer service and administration skills
- Maintain professional demeanour at all times
- Ability to show empathy and compassion in stressful & emotional situations is paramount

Preferred skills:

- Bilingual (client base is largely french speaking)

**Key responsibilities include but are not limited to**:

- Greet clients and their pets with a warm and friendly demeanour.
- Check-in patients, obtain necessary information, and update medical records.
- Process financial transactions & assist clients with insurance claims
- Making sure that reception areas and exam rooms areas are clean and stocked
- Attaching diagnostics results, records, and additional paperwork to patient files
- Coordinate with veterinary staff to ensure smooth workflow.

We like to work with energetic, motivated, and communicative individuals with a strong desire to make a positive difference in the lives of pets and their people. Come and join our professional team - we look forward to hearing from you

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.60 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- Why are you interested in working in veterinary medicine?

**Education**:

- Secondary School (preferred)

**Experience**:

- veterinary: 1 year (preferred)
- client service: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person

Application deadline: 2021-05-14



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