Veterinary Receptionist, Client Care
6 months ago
**Location: Ottawa, ON**
**Schedules: Days, Evenings, Weekdays, Weekends**
**Full or Part-time availability**
**VCA Canada Ottawa Veterinary Hospital** is growing our urgent and emergency care. We are currently expanding our Veterinary Reception, Client Care team
**Responsibilities**:
- Create a warm and welcoming environment for our patients and pet parents
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Desired Requirements:
- 1-2+ years of experience as a receptionist in a veterinary clinic or animal shelter
- Professional verbal and written communication skills
- Ability to answer a multiline phone system and track and schedule appointments effectively.
- Compassionate and professional
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assist the Veterinary staff with various tasks and treatments
**What VCA Canada Offers**
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in
**Job Types**: Full-time, Part-time
**Benefits**:
- Company events
- Discounted or free food
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Wellness program
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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