Claims Administrator

6 months ago


St Albert, Canada HUB International Full time

Hi We are Progressive/Pacific Home Warranty (PHW), and we are proud to be Canada’s fastest growing new home warranty organization, now serving over 5000 of Canada’s leading home builders. We are a dynamic and fast paced innovative company offering and developing products and services that meet the ever-changing needs of a growing industry

We believe in our people - they are the best in the industry We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

The Opportunity
- The Claims Administrator is an entry level claims position where you will be responsible for educating consumers and builders about the claims process and initiating submitted claims for your respective region. You will work in partnership with other claims staff in both an individual and team-oriented capacity and report to the Claims Manager. The Claims Administrator position offers the opportunity to become immersed in the New Home Warranty field, a niche class of insurance, with opportunity for growth and development.

A Day In the Life
- Handling claim inquiry calls and initial contact.

Opening submitted claims.

Educating consumers and builders on the claims process.

Expanding our contractor network by finding, vetting, and adding on new contractors and consultants.

All other duties and responsibilities as reasonably assigned.

What You Bring to the Team
- A desire to obtain a level 2 general insurance license.

Proficient technical skills (i.e., Microsoft Office, Outlook, and other standard business software.)

Exceptional time management and organizational skills.

Exceptional communication, both verbal and written.

Self-motivated and a positive attitude.

Experience in New Home Warranty, Insurance and/or Construction would be considered an asset.

Post-Secondary education would be considered an asset.

Salary Expectations

Why Join PHW?

An exceptional and welcoming company culture.

Excellent compensation, benefits, RRSP match and company perks.

Paid educational training and vast learning opportunities.

Room for advancement and growth within the organization.

A company that gives back and is active in the community.

Your future with HUB
- Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

**Our Vision**: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

**Our Mission**: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

**Our Core Values**:

- Entrepreneurship: We encourage innovation and educated risk-taking.
- Integrity: We do the right thing every time.
- Teamwork: We work together to maximize results.
- Accountability: We measure and take responsibility for outcomes.
- Service: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

\#LI-POST

\#LI-onsite

Department Claims Management

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International



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