Dental Receptionist

1 month ago


St Albert, Canada St. Albert Summit Family Dental Full time

**Job Summary**

**Responsibilities**
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the dental office calendar efficiently.
- Answer phone calls promptly, addressing inquiries and providing information about services.
- Maintain patient records accurately using electronic medical/dental records systems, ensuring confidentiality and compliance with regulations.
- Process patient insurance claims and verify coverage details.
- Handle billing inquiries and assist patients with payment options.
- Coordinate communication between patients and dental staff to ensure smooth operations.
- Manage office supplies and maintain a clean, organized front desk area.

**Requirements**:

- Must have previous experience as a dental receptionist.
- Proficiency in medical/dental terminology and familiarity with dental procedures is highly desirable.
- Experience with electronic dental/medical records systems, such as ClearDent is a must.
- Strong administrative skills with attention to detail and accuracy in data entry.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and staff.
- Ability to multitask effectively in a busy environment while maintaining composure under pressure.
- Knowledge of phone systems and front desk operations is essential.

Pay: $30.00-$35.00 per hour

Expected hours: 32 - 37 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- No weekends
- Overtime

Application question(s):

- Do you have training and experience with RecallMax software?

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person


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