HR Coordinator

7 days ago

Kelowna, Canada Custom Health Full time

**Custom Health**

Stop the guesswork. Guessing is fun. But not when it comes to medication.

Custom Health is a tech-enabled health services company. We connect people with community pharmacists to manage drug complexity and maximize health benefits through personalized medication delivery, virtual monitoring, and proactive care. Our fully automated, high-volume central-fill pharmacy hubs, proprietary health platform, and medication adherence network power a robust, scalable solution to chronic condition management that leads to better patient outcomes and total cost of care reduction.

Custom Health is looking for an energetic HR Coordinator to join our growing team The Human Resources Coordinator will be involved with nearly all programs and services that relate to the company’s people operations. The HR Coordinator's duties include posting job openings, gathering information on new applicants, contacting references, and informing employees of their hiring status.

Daily job duties and responsibilities of the HR Coordinator include:
**Job Duties and Responsibilities**:

- Answering employee questions
- Processing incoming mail
- Creating, distributing, and tracking documents
- Serving as a point of contact with benefit vendors/administrators
- Entering and reviewing data in our HRIS computer system such as updating, entering data and running reports.
- Compiling reports and spreadsheets and preparing spreadsheets for decision making and review

The HR Coordinator will also be involved in several areas of human resources, including:
**Recruitment/New Hire Process**:

- Participating in recruitment efforts
- Scheduling job interviews and assisting in the interview process
- Collecting employment and tax information
- Ensuring background and reference checks are completed
- Preparing new employee files
- Overseeing the completion of compensation and benefit documentation
- Conducting benefit enrollment process
- Serving as a point person for all new employee questions

**Payroll and Benefits Administration**:

- Facilitating resolutions to any payroll errors
- Participating in benefits tasks such as claim resolutions, reconciling benefits statements, and approving invoices for payment

**Record Maintenance**:

- Maintaining current HR files and databases
- Updating and maintaining employee benefits, employment status, and similar records
- Maintaining records related to grievances, performance reviews, and disciplinary actions
- Performing file audits to ensure that all required employee documentation is collected and maintained
- Completing termination paperwork and assisting with exit interviews

**Qualifications**:

- Working knowledge of Canadian and US employment laws.
- Strong communication and people skills.
- Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
- Excellent computer skills and comfort with MS Office especially Excel.
- Basic knowledge of the Human Resource department and its working.
- Excellent analytical skills
- Additionally,_
- Recruiting and employee relations experience
- Ability to handle challenges and over-coming them using conflict management skills
- Priority and time management and ability to meet deadlines.
- Attentive listening and capacity to follow directions.
- Excellence in both teamwork and individual tasks.
- Confident, optimistic, and empathetic demeanor.
- Strong organizational and problem-solving capabilities.
- Training in Appreciative Inquiry is a plus

Custom Health is an excellent opportunity for you to contribute to building an HR platform that inspires and enables our managers and employees to be great leaders.

Our vision is to ensure that everyone has the opportunity to develop professionally. We envision our company being a place that everyone enjoys spending time in, a positive work environment where we can grow, develop, share, laugh, challenge ourselves, and achieve our outcomes.

Our processes and workflows are aligned with our core shared values. We believe in transparency, empowerment, feedback, collaboration, support, quality, excellence, integrity, accountability, communication, healthy conflict, and progressive leadership.

Together, we can support everyone to be successful in their roles. We know that supporting our employees means our customers, patients, and their families get the information and services they need to be successful.

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