Intake and Care Coordinator

6 months ago


Kelowna, Canada arc programs Full time

Intake and Care Coordinators are the primary care coordinators within the Family Connection Centre (FCC). Intake and Care Coordinators provide intake and service coordination functions for parents / caregivers and their children or youth with support needs, who are accessing services through the FCC. Intake and Care Coordinators may also provide counselling, support, and educational services on an individual, family, or group-basis.

**Hours / Schedule**:
Full-Time, Permanent

You will work 37.5 hours per week as scheduled during the FCC operating hours and as necessary to best meet the needs of the children, youth, and families you service.

**Responsibilities**:
Intake and Care Coordinators will provide individualized service planning support for families, to address identified needs and coordinate access to FCC services:

- Conduct brief screening and assessments to identify the specific service needs of each child, youth and/or family.
- Provide information regarding child development, available services within the FCC, and other available resources in the community.
- Develop a goal-oriented Individualized Service Plan (ISP) to address service needs, which may include services to be provided by the Intake and Care Coordinator and / or other practitioners of the FCC.
- Connect the child, youth or family and support the transition between relevant FCC services.
- Provide needs-based screening and developmental monitoring throughout service engagement, and update service goals as necessary in collaboration with other FCC practitioners.
- Assist families as needed with appointment reminders and coordination of services, needs identification, advocacy and organizing consistent Integrated Case Management meetings with child / youth and family’s interdisciplinary team.
- Remain connected with regular individual meetings as the family’s consistent point of contact throughout their service.
- Implement required case management and clinical records.
- Other responsibilities include:_
- Building relationships and connections within the community to improve service integration.
- Appling culturally safe and agile, trauma informed, relational and person / family
- centered modalities.

**Qualifications**:

- A bachelor’s degree in a Social Services or Human Services discipline (i.e.: BSW, CYC, BA in Psychology etc.) with a minimum of 2-years relevant experience is _preferred_; although other levels of qualifications including position-specific experience, knowledge and skills may be _considered_.
- Other Skills and Attributes:_
- Knowledge and demonstrated understanding of strengths-based family systems and attachment-based support.
- Well-versed in child development, developmental delays, neurodiversity, ASD, FASD and complex support needs.
- Familiar with service coordination, including IHAN assessments and recommended interventions.
- Ability to establish trusting relationships with children, youth, and families.
- Experience working as part of a multi-disciplinary team.
- Ability to function effectively both independently and as part of a team, in a fast-paced working environment.

**Wage / Benefits**:
$29.25 - $30.75 per hour to start, based on relevant experience and education.

Upon successful completion of a probationary period, full-time employees (minimum 20- hrs. per week) are eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP contributions).

Full-time employees are eligible for 3-weeks paid vacation annually to start (pro-rated during the probation period), as well as paid sick days as described in agency policy.

**Why choose arc programs as your employer?**

arc programs is an equal-opportunity employer. We promote the diversity of our staff teams and requires all employees to demonstrate cultural agility and safety to the diversity of all populations we serve.

**_
- **

**To Apply**:
**_ Please be aware that only shortlisted applicants will be contacted._**
- We acknowledge that my place of work with arc programs lies within the ancestral, traditional and unceded territories of the Syilx peoples in the Okanagan and the Secwe_̓_pemc, Ktunaxa and Sinixt people in the Kootenay region. I also acknowledge the Métis and Inuit peoples who reside on the various traditional territories across BC._



  • Kelowna, Canada Interior Health Authority Full time

    Interior Health is seeking a term specific full time Assessment Coordinator to join the Mental Health (MH) team at the Community Health and Services Centre in Kelowna, B.C. This term position is until June 3, 2026. **What we offer**: - Competitive salary and an attractive remuneration package - Career Growth - Employer paid training/education - Employer...


  • Kelowna, Canada Lifemark Full time

    Administrative Assistant  The Administrative Assistant is responsible for booking referrals into the Doctor’s, Psychologists, and other health providers schedule along with fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing...


  • Kelowna, British Columbia, Canada Trevor Frances Recruitment Full time

    Company OverviewTrevor Frances Recruitment is proud to partner with a reputable Long Term Care home in Kelowna, BC, dedicated to delivering exceptional care and service to seniors.Salary: $80,000 - $110,000 per yearJob Description:We are seeking an experienced Licensed Practical Nurse to join our team as a Nurse Care Coordinator. In this role, you will work...


  • Kelowna, British Columbia, Canada beBee Professionals Full time $55,000 - $75,000

    In beBee Professionals, we are seeking a compassionate Registered Practical Nurse to provide quality nursing care in Kelowna Canada. This role involves providing patient care in various settings.Job OverviewWe offer a competitive salary and benefits package including opportunities for continuing education and professional development.The ideal candidate will...


  • Kelowna, Canada Interior Health Authority Full time

    Cottonwoods in Kelowna BC is hiring a **casual Long-term Care Coordinator!** This is a casual position. Casual means hours are not guaranteed and that days of work and shift times may vary. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities. Typically, hours of work are rotating Days from 07:00 to...


  • Kelowna, British Columbia, Canada Dynacare Full time

    OverviewDynacare is a leading health and wellness solutions provider in Canada, committed to delivering high-quality care and services to patients. As a Mobile Collections Coordinator, you will play a critical role in supporting our mission by coordinating the day-to-day operations of our Mobile Collections Program.SalaryThe estimated salary for this...


  • Kelowna, British Columbia, Canada VCA Canada Full time

    We are seeking a highly skilled and customer-focused Veterinary Care Coordinator to join our team at Tri Lake Animal Hospital and Referral Centre in Lake Country, BC.Job Description:As a key member of our hospital team, you will be responsible for ensuring the efficient and effective daily operation of our facility. Your primary role will be to create a warm...

  • Office Administrator

    7 months ago


    Kelowna, Canada Reach the Peak BI Services Full time

    **Overview**: Reach the Peak Behaviour Intervention Services delivers intervention to young children with Autism. We pride ourselves in having a positive, friendly and kind workplace. We are looking for an Office Administrator to join our team. The Office Administrator will be responsible for many of the administrative duties that are needed to keep Reach...

  • Office Coordinator

    7 months ago


    Kelowna, Canada Prestige Hotels and Resorts Full time

    Prestige Hotels and Resorts’ Corporate Office is looking for a full-time Office Coordinator to join our team in downtown Kelowna. **Who are we?** We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns with locations across beautiful British Columbia. We pride ourselves on delivering superior guest...


  • Kelowna, Canada Interior Health Authority Full time

    We are seeking a Patient Care Coordinator (PCC) to join our Dialysis nursing team at the Kelowna General Hospital. This is a Relief full time Registered Nurse DC2 position working rotating days 6:45 to 18:45, 18:45 to 06:45. This position is anticipated to end November 30,2024 or upon return of incumbent. What we offer: •Employee & Family Assistance...


  • Kelowna, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...


  • Kelowna, Canada Interior Health Authority Full time

    Job Summary:Interior Health Authority is seeking a Relief Part Time Long-Term Care Coordinator DC2A in Kelowna, BC.About the Role:The Long-term Care Coordinator practices in accordance with professional standards and code of ethics as outlined by the British Columbia College of Nurses and Midwives (BCCNM), within a patient-centered care model.This position...


  • Kelowna, British Columbia, Canada CareCorp Seniors Services Full time

    Job Title: Licensed Practical Nurse (LPN)We are seeking a dedicated LPN to provide exceptional nursing care to residents at Spring Valley Care Centre in Kelowna, BC.About UsCareCorp Seniors Services is a trusted company providing superior healthcare and support services to long-term care and assisted living facilities across British Columbia.Position...


  • Kelowna, British Columbia, Canada beBee Professionals Full time $65,000 - $85,000

    beBee Professionals in Kelowna is seeking a skilled and compassionate Registered Nurse to provide high-quality patient care. In this role, you will work collaboratively with a healthcare team to deliver exceptional medical care and support to individuals of all ages.Key Responsibilities:Assess patients' conditions and administer treatments and...


  • Kelowna, British Columbia, Canada Plan A KamloopsBritish Columbia Full time

    We are seeking a dedicated and compassionate Licensed Practical Nurse to join our team at Plan A Kamloops/British Columbia.Job SummaryThis 3-month contract offers opportunities for an LPN to provide quality patient care in a supportive and collaborative healthcare environment. The position is available with 8-hour shifts, days/evenings, and nights.About the...


  • Kelowna, Canada Interior Health Authority Full time

    Who are we looking for? Interior Health is looking for a permanent full time Indigenous Patient Care Quality and Safety Consultant to join our Quality & Patient Safety team. The worksite location for this position is flexible and can be located anywhere within the Interior Health region. Travel is a requirement for this position. Some of the...

  • Child Care Specialist

    9 hours ago


    Kelowna, British Columbia, Canada Analyn Bretana AND Arthur Bretana Full time

    OverviewWe are seeking a reliable and caring Child Care Specialist to join our team at Analyn Bretana AND Arthur Bretana. This is an on-site position, requiring the candidate to work directly with children in their own home.ResponsibilitiesFOLLOW PARENTS' LEAD WITH TOILET TRAINING: Our ideal candidate will support parents in potty training by establishing a...


  • Kelowna, British Columbia, Canada CareCorp Seniors Services Full time

    About the RoleWe are seeking a dedicated and skilled Registered Nurse (RN) to join our healthcare team at Spring Valley Care Centre.Job DescriptionThe successful candidate will be responsible for assessing, planning, implementing, and evaluating the nursing care of our residents. This role requires expertise in conducting comprehensive assessments,...


  • Kelowna, British Columbia, Canada Bayshore HealthCare Full time

    About the RoleDevelop and review individualized nursing care plans for each patient.Conduct patient health assessments and medication administration teaching.Prepare and administer specialized intravenous or injectable pharmacological treatments.RequirementsBachelor of Science in Nursing degree from an accredited nursing education program.Current...


  • Kelowna, British Columbia, Canada Baptist Housing Full time

    Baptist Housing offers a unique opportunity to work with our seniors in supportive communities. Our nursing team provides high-quality care and support, and we are seeking a Registered Nurse to join our Kelowna Communities.About the RoleAs a Registered Nurse at Baptist Housing, you will provide leadership, develop care plans, assess unstable residents, and...