Ip Routing Customer App Eng Co-op/intern

1 month ago

Ottawa, Canada NOKIA Full time

Position**:IP Routing** Customer Application Engineer Co-op/Intern**

Duration: 4 months (may extend to 8 months)

Date: Winter 2024 (Jan - Apr)

Location: On-site/Hybrid

**Join us in creating the technology that helps the world act together**

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

**The team you'll be part of**

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

The NI (Network Infrastructure) Business Group is focusing on delivering the routing infrastructure required to address the shift to 5G and cloud-based services. Our routing portfolio offers the right product mix to meet the scale, performance, and capability requirements of modern IP networks while offering compelling economic benefits..

The SR TEC (Technical Expertise Center) team is a highly specialized group with deep technical expertise. As a team, we are dedicated to providing worldwide support to both our external customers and internal Nokia teams. Our focus is on delivering top-notch technical solutions and resolving customer issues efficiently.

**What you will learn and contribute to**

Are you passionate about solving problems?
As part of our team, you will:

- Acquire a deep understanding of how IP/MPLS networks are built, from small enterprises to the largest Service Providers
- Obtain hands-on experience on the industry-leading 7x50 Service Routers - #1 in Global Edge Routing and #2 in Global Total Routing
- Have availability of the Nokia Service Routing Certification (SRC) Program
- Develop enhanced techniques in the troubleshooting and reproduction of real-world issues
- Experience teamwork in a fast-paced environment and get exposure to Customer Issue Management

**Your skills and experience**

You have:

- An interest in working with the industry-leading 7x50 series of carrier-grade service routers, in learning how IP/MPLS networks are built, and in how the Internet works
- Critical thinking, troubleshooting and problem-solving skills
- Attention to details and excellent communication skills to provide written and verbal explanations to customers and internal Nokia teams
- Good organizational and time management skills with the ability to prioritize between tasks

It would be nice if you also had:

- Knowledge of IP/MPLS and routing protocols such as OSPF, IS-IS, BGP, etc.
- Experience in IP network troubleshooting techniques
- Experience working in a Linux/Unix environment, including automation via Bash/Shell scripting and Python programming

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
- We believe our people are our greatest asset and we aim to foster a fun, challenging and positive work environment.
- We maintain a flexible and healthy work-life balance.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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