Coffee Operations Manager

3 months ago

Toronto, Canada TechTrex Inc.KioSoft Technologies LLC Full time

Canada’s First Robotic Café, RC Coffee, is revolutionizing the way people can enjoy their daily fix of the all-important premium quality cup of joe on-the-go. RC Coffee provides the real authentic espresso experience that you’re accustomed to receiving from a high-end café, in a convenient and automated service like you’ve never encountered before.

This position will support the RC Coffee operations of the parent company, KioSoft Technologies - a world leader in unattended payment & kiosk solutions. RC Coffee is in fact the showcase of KioSoft Technologies LLC’s Coffee Kiosk solution. KioSoft has been rooted in Canada since 2003, bringing contactless payment innovation to tire inflators and air vacuums at gas stations nationwide, in addition to car washes and laundry rooms. The company has expanded into Coffee to facilitate automation with ease of use while delivering outstanding quality. KioSoft is offering its Coffee technology to foodservice and hospitality partners in the US and worldwide under a new brand, KioCafé.

We’re looking for a tech-savvy, self-motivated Operations Manager to support our daily RC Coffee Operations.

You will be required to travel to our various RC Coffee locations across Toronto, ON a daily basis. From time-to-time you may be required to visit our head office located in Etobicoke, ON and warehouse located in Brampton, ON.

Hours of work: Full-time and On-call (evening and weekend availability required).

**Main Duties and Responsibilities**
- Support with overall operations of RC Coffee.
- Lead the daily operations of RC Coffee by planning, executing, scheduling, and managing Servicing Team.
- Maintaining compliance and route structure to ensure all routes are delivered safely, evenly dispersed, properly planned and cost effective.
- Conduct troubleshooting for RC Coffee Kiosks. Swap parts as needed.
- Escalate Kiosk issues to appropriate delegates. Keep track of status updates on the issues.
- Maintenance (Sort, Straighten, Shine, Standardize and Sustain) and Inspection of all RC Coffee locations.
- Implement regularly scheduled evaluations, training, and coaching of Servicing Team to ensure they are continuously exceeding job requirement standards.
- Conduct onboarding of RC Coffee Team.
- Administrative duties (ordering consumables, tracking inventory, reports etc.)
- Deliveries of consumables to RC Coffee locations as and when needed.
- Collaboration with other team members and management.
- Preparation of opening of new RC Coffee locations and working with the deployment team.
- Attending meetings with stakeholders and provide reporting.
- Other duties as assigned.

**Qualifications**
- 5+ years of experience managing Operations in the food and/or beverage industry
- Knowledgeable of Technical Operations and applicable tools and equipment.
- Ability to attend evening meetings to accommodate China time zone
- Ability to troubleshoot and swap parts.
- Able to lead and motivate a team.
- Valid G license in good standing.
- Reliable transportation.
- Computer proficiency in Microsoft Office Suite
- Ability to lift up to 50 lbs.
- Must be a strong team player with a firm, personal commitment towards the business and its customers.
- Strong time and priority management skills.
- Please Note:_

  • Coffee Ambassador

    3 months ago

    Toronto, Canada Pilot Coffee Full time

    **COFFEE AMBASSADOR - Pilot Coffee Roasters_ At Pilot, we work with an incredible team who are passionate about coffee and equally committed to quality. To achieve our full potential, we foster an environment where everyone feels included, heard and appreciated. Our values of quality, innovation and relationships enables us to provide exceptional service...

  • Coffee Shop Operations Manager

    1 month ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Position OverviewThe Café Supervisor at Ninetails Coffee is responsible for overseeing the daily operations of our establishment, ensuring a high standard of service and efficiency.Key ResponsibilitiesEvaluate Daily Operations: Assess and improve the workflow to enhance customer satisfaction.Monitor Financial Performance: Track revenues and manage labor...

  • Coffee Director

    3 months ago

    Toronto, Canada Ethica Coffee Roasters Full time

    **Ethica Coffee Roasters Job Advertisement** Ethica Coffee Roasters is a Toronto-based combination coffee roastery, coffee school, and café offering quality products and high-level service in Toronto’s West end. We primarily focus on roasting and selling high-grade single-origin coffees, healthy snacks, and related equipment. Along with the...

  • Coffee Owner/operator

    4 days ago

    Toronto, Canada East Toronto Coffee Co. Full time

    **Job Overview** As an Owner Operator you will own your own cafe within an established venue. **Duties**: - Operate the coffee shop - Manage any staff - Create the marketing for the operation **Perks** **-**You're the boss - You make the schedule **Experience** - You or your group have managed or operated cafes for over 3 years - You have QuickBooks or...

  • Coffee Shop Operations Manager

    1 month ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Position OverviewThe role of the Café Manager at Ninetails Coffee involves overseeing the daily operations of our establishment, ensuring a high standard of service and efficiency.Key ResponsibilitiesOperational Management: Assess and enhance daily operations to optimize performance.Financial Oversight: Track revenue and manage labor costs effectively.Staff...

  • Coffee Shop Operations Manager

    1 month ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Position OverviewThe Café Supervisor at Ninetails Coffee will be responsible for overseeing the daily operations of our establishment, ensuring a high standard of service and customer satisfaction.Key ResponsibilitiesOperational Management: Assess and enhance daily operations to optimize efficiency.Financial Oversight: Track revenue streams to manage labor...

  • Café Operations Manager

    7 days ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a skilled Café Manager to join our team at Ninetails Coffee. As a key member of our management team, you will be responsible for the overall operation of our café, ensuring that our customers receive an exceptional experience.Key ResponsibilitiesEvaluate daily operations to ensure efficiency and...

  • Café Operations Manager

    7 days ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a skilled Café Manager to join our team at Ninetails Coffee. As a key member of our management team, you will be responsible for the overall operation of our café, ensuring that our customers receive an exceptional experience.Key ResponsibilitiesEvaluate daily operations to ensure efficiency and...

  • Café Operations Manager

    11 hours ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a skilled Café Manager to join our team at Ninetails Coffee. As a key member of our management team, you will be responsible for overseeing the daily operations of our café, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Operations Management: Evaluate daily operations,...

  • Café Operations Manager

    1 day ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a skilled Café Manager to join our team at Ninetails Coffee. As a key member of our management team, you will be responsible for overseeing the daily operations of our café, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Operations Management: Evaluate daily operations,...

  • Restaurant Operations Manager

    1 week ago

    Toronto, Ontario, Canada COFFEE TIME Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager to lead our restaurant division at Coffee Time. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesDevelop and implement...

  • Restaurant Operations Manager

    7 days ago

    Toronto, Ontario, Canada COFFEE TIME Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager to lead our restaurant division at Coffee Time. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesDevelop and implement...

  • Café Operations Manager

    1 week ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a highly skilled and experienced Café Manager to join our team at Ninetails Coffee.Key Responsibilities:Evaluate daily operations to ensure efficiency and effectiveness.Monitor revenues and labour costs to make informed decisions.Supervise staff to ensure high-quality customer service and maintain a positive...

  • Café Operations Manager

    1 week ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a highly skilled and experienced Café Manager to join our team at Ninetails Coffee.Key Responsibilities:Evaluate daily operations to ensure efficiency and effectiveness.Monitor revenues and labour costs to make informed decisions.Supervise staff to ensure high-quality customer service and maintain a positive...

  • Café Operations Manager

    1 day ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Café Manager Job DescriptionNinetails Coffee is seeking a skilled Café Manager to oversee the daily operations of our coffee shop. As a key member of our team, you will be responsible for ensuring the smooth running of our café, providing exceptional customer service, and leading a team of staff to achieve our business goals.Key ResponsibilitiesOperations...

  • Café Operations Manager

    1 day ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Café Manager Job DescriptionNinetails Coffee is seeking a skilled Café Manager to oversee the daily operations of our coffee shop. As a key member of our team, you will be responsible for ensuring the smooth running of our café, providing exceptional customer service, and leading a team of staff to achieve our business goals.Key ResponsibilitiesOperations...

  • Café Operations Manager

    3 days ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a skilled Café Manager to join our team at Ninetails Coffee. As a key member of our management team, you will be responsible for the overall operation of our café, ensuring that our customers receive an exceptional experience.Key ResponsibilitiesEvaluate daily operations to ensure efficiency and...

  • Café Operations Manager

    3 days ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a skilled Café Manager to join our team at Ninetails Coffee. As a key member of our management team, you will be responsible for the overall operation of our café, ensuring that our customers receive an exceptional experience.Key ResponsibilitiesEvaluate daily operations to ensure efficiency and...

  • Café Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a highly skilled and experienced Café Manager to join our team at Ninetails Coffee.Key ResponsibilitiesEvaluate daily operations to ensure seamless service delivery.Monitor revenues and labour costs to optimize business performance.Supervise staff to maintain high standards of customer service and product...

  • Café Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Ninetails Coffee Full time

    Ninetails Coffee Job DescriptionWe are seeking a highly skilled and experienced Café Manager to join our team at Ninetails Coffee.Key ResponsibilitiesEvaluate daily operations to ensure seamless service delivery.Monitor revenues and labour costs to optimize business performance.Supervise staff to maintain high standards of customer service and product...