Coffee Shop Operations Manager

1 week ago


Toronto, Ontario, Canada Mos Mos Coffee Full time

Mos Mos Coffee is seeking a detail-oriented Coffee Shop Operations Manager to oversee the daily operations of our café. Key responsibilities include evaluating daily operations, modifying food preparation methods and menu prices, monitoring revenues, and supervising staff. A successful candidate will have 3 years of experience in a similar role and be able to negotiate arrangements with suppliers and address customer complaints. This permanent position offers 30 to 40 hours of work per week with benefits including gratuities and a chance to work in a dynamic team environment.

Key Responsibilities
  • Evaluate daily operations to identify areas for improvement
  • Modify food preparation methods and menu prices to optimize restaurant budget
  • Monitor revenues and labour costs to ensure profitability
  • Supervise staff to ensure high-quality service and efficient operations
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customer complaints and concerns in a timely and professional manner
Requirements
  • 3 years of experience in a similar role
  • Ability to negotiate arrangements with suppliers
  • Excellent customer service skills
  • Ability to work in a fast-paced environment


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