Café Operations Manager
1 week ago
We are seeking an experienced Café Manager to join our team at Ninetails Coffee. The ideal candidate will have a proven track record of successfully managing café operations, with a strong focus on delivering exceptional customer service and driving sales growth.
Job Description:- Main Responsibilities:
- Evaluate daily café operations to ensure smooth execution of tasks and activities.
- Monitor revenues and labour costs to identify opportunities for improvement.
- Supervise staff to ensure they are meeting performance expectations and providing excellent customer service.
- Plan and organize daily café operations, including scheduling staff and managing inventory.
- Recruit and train new staff members to ensure they have the skills and knowledge required to deliver exceptional customer service.
- Determine the types of services to be offered and implement operational procedures to meet customer demands.
- Organize and maintain inventory levels to minimize waste and optimize stock levels.
- Ensure that health and safety regulations are followed at all times.
- Negotiate arrangements with suppliers for food and other supplies.
- Address customers' complaints or concerns in a professional and courteous manner.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a similar role.
- Gratuities
- Permanent Work Term
- 30-40 Hours per Week
- English Language
$45,000 - $60,000 per year, depending on experience.
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