Sales Manager, Large Market

4 days ago


Quebec City, Canada Amex Full time

**You Lead the Way. We’ve Got Your Back.**:
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

**Join Team Amex and let's lead the way together.**:
The Large Market and WCS division (LM & WCS) in American Express is one of the fastest growing and most dynamic businesses within the organization. Reporting to the VP of Sales and Account Development, the Director, Sales (People Leader) will be responsible for leading a dynamic national sales team with the primary responsibility of acquiring and managing clients across Canada by leveraging a variety of tools and capabilities and drive insistent spend on our solutions.

The Sales Manager, Large Market is responsible for selling Payment and Working Capital solutions to Large Market prospects and clients in Quebec.

**How will you make an impact in this role?**

A hunter to seek, develop and drive new business development for the business.

Key objective is to support the business in gaining market share, and attaining our stretch targets/initiatives via external opportunities including strategic partnerships.
- To review and interpret trends in the issuing business and make recommendations on how to take advantage of these.
- To work with all internal stakeholders to develop overall strategy to ensure Amex market share expansion.
- Identify and implement transformational opportunities to expand the American Express business.
- Ensure the strategies are turned into execution able and detailed plans that can be deployed and used to drive results.
- This includes issuing strategy, research, product proposition, development of benefits and services, acquisition, distribution and channel expansion, loyalty, rewards, activation engagement, etc.
- Be familiar with (proven from past experience) and actively track competitors initiatives.

**Responsibilities**:

- Create and develop C level relationships, understand financial goals and objectives, and link American Express’ value proposition
- Collaborate with and utilize Senior Leaders to advance the sales cycle and close opportunities.
Aggressively explore/exploit lead-opportunities within assigned territory.
- Qualify prospects for business fit, stability and qualify each potential prospect.
- Research, cold call, analyze customer stability/potential for each lead.
- Navigate through customer structure to determine company goals and decision-makers.
- Establish extensive customer relationships at executive levels and with multiple decision makers.
- Prepare presentations; manage and document selling cycle and customer information.
- Partner with card operations, sales support/pricing & technical service providers to provide best product offerings and close opportunities.
- Partner with the Sales and Account Management groups within AMEX to facilitate cross selling and lead generation opportunities.
- Learn, absorb and sell intricate Payment Solutions to increase penetration and improve account profitability.
- Be accountable, a leader and team player share best practices to secure team success and market share.
- Prepare and make presentations; manage and document selling cycle and customer information.
- Manage the final sales presentation process with all necessary contributors.
- Finalize contracts with all necessary corporate service functional and legal approvals.
- Lead implementation of new customer accounts with local or international account managers and the various operations groups.

**Qualifications**:

- 7+ year’s Sales to the “C” Suite.
- Experience selling premium priced products to Large Market Corporations in Ontario.
- Experience and/or exposure to financial accounting, Information Systems and procurement systems and Enterprise Resource Planning.
- Must possess strong analytical skills and financial acumen; ability to uncover process improvement/product opportunities.
- Demonstrated big-picture and strategic thinking abilities.
- Utilizes consultative selling process to present customer needs oriented solutions and exceeds customer expectations.
- Demonstrates the ability to manage quickly and thoroughly through selling cycles to drive immediate



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